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Ascott Marunouchi Tokyo
9.4
/10
Exceptional
552 reviews
What Guests Say About Their Stay
Ron
10.0
/ 10
Absolutely a superb place to stay. Friendly staff working hard to be of assistance, amazing location, great facility and very well maintained. Staying at this property screams “winner” all day long. I highly recommend the hotel, staff, brand and location. I will stay here again. No question.
Mohammed
10.0
/ 10
Fantastic view, understated luxury great room amenities. The little Kitchenette and washing machine were huge pluses.
Verified traveler
10.0
/ 10
Super friendly and professional receptionist. They all speak very good English and that is not easy to encounter in Japan hotels.
Room and bathroom are very spacious and clean. We even have a kitchenette which includes a big fridge.
Location is excellent, subway is right below the hotel building . Definitely would go back again
In the Area
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1-1-1 Otemachi, Chiyodaku, Tokyo, Chiyoda, Kanto, Japan, 100-0004
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Ascott Marunouchi Tokyo
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What's around Ascott Marunouchi Tokyo
1-1-1 Otemachi, Chiyodaku, Tokyo, Chiyoda, Kanto, Japan, 100-0004
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Discover More About Ascott Marunouchi Tokyo
Location
Staying at Ascott Marunouchi Tokyo is a good choice when you are visiting Chiyoda.
About Ascott Marunouchi Tokyo
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ascott Marunouchi Tokyo exclusively for you.
Ascott Marunouchi Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Ascott Marunouchi Tokyo.
All facilities in Ascott Marunouchi Tokyo
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- PARKING
- Smoking area
- PARKING_SURCHARGE
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Things to Do
- Indoor pool
- Garden
Business Facilities
- MEETING_ROOM
- Business center
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Ascott Marunouchi Tokyo
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately JPY 4500 per person
- Self parking fee: JPY 3300 per day
- Pet fee: JPY 2464 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Crib (infant bed) fee: JPY 550.0 per day
- Rollaway bed fee: JPY 12320.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a smoke detector
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. A scheduled power outage will take place on September 28, 2025, from 3:45 AM-6PM. All guests must exit the building from 11:30 AM-6PM. Access to the swimming pool is available by reservation only. Reservations are limited to 1-hour time slots for a maximum of 5 guests (subject to availability).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ascott Marunouchi Tokyo | 130 |
Number of floors in Ascott Marunouchi Tokyo | 7 |
Another facilities in Ascott Marunouchi Tokyo | Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Ascott Marunouchi Tokyo
What are available facilities at Ascott Marunouchi Tokyo?
There are top facilites at Ascott Marunouchi Tokyo such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ascott Marunouchi Tokyo?
The standard check-in time at Ascott Marunouchi Tokyo is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Ascott Marunouchi Tokyo provide breakfast?
Yes, Ascott Marunouchi Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascott Marunouchi Tokyo?
Ascott Marunouchi Tokyo is a 5.0-star hotel.
How many floors does Ascott Marunouchi Tokyo have?
Ascott Marunouchi Tokyo has 7 floors.
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More Reviews from Other Guests in Ascott Marunouchi Tokyo
Traveloka (20)
Other sources (532)
9.4
Exceptional
From 532 reviews
Cleanliness
9.8
Room Comfort
9.6
Service and Facilites
9.2
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Traveler Reviews Ascott Marunouchi Tokyo
Number of reviews per page
20
40
Top reviews
Ron
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Absolutely a superb place to stay. Friendly staff working hard to be of assistance, amazing location, great facility and very well maintained. Staying at this property screams “winner” all day long. I highly recommend the hotel, staff, brand and location. I will stay here again. No question.
Mohammed
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fantastic view, understated luxury great room amenities. The little Kitchenette and washing machine were huge pluses.
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Super friendly and professional receptionist. They all speak very good English and that is not easy to encounter in Japan hotels.
Room and bathroom are very spacious and clean. We even have a kitchenette which includes a big fridge.
Location is excellent, subway is right below the hotel building . Definitely would go back again
Read More
Capucine
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location if you like a commercial seen as most of the area has businesses. There are some other fab hotels in the area, including The Four Seasons; pricy to stay but a great place to grab drinks and a bite.
Ascot does a wonderful job with sustainability support and has GREAT accommodations and room amenities. However, their breakfast is underwhelming and not worth the 4500 yen per person. The connected train station has plenty of coffee shops, quick bites and of course 7-Eleven to help you fill your stomach on your way out to your Tokyo experiences.
Also, their check in and check out process was super slow compared to more efficient and expedient service at other hotels like Keio and Candeo. They are busy trying to get folks to sign up for their ASR loyalty program which distracts from an optimized check in….IMO.
Rooms great. Location next to train so convenient. And Japanese service always gets an “A” for effort.
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April Leigh
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We booked Ascott for our first trip to Tokyo. We stayed in a 1 BR executive and it was extraordinary. Very spacious with a kitchenette, living and dining area, large BR and large bathroom and two Todo washlet rooms. There was ample closet and drawer space, so we could fully unpack and not live out of our suitcases. The bed was super comfortable, nice linens and pillows. We also appreciated all the amenities in the room - including full size bath products, coffee and water replenished each day. We had no real view from our room, but the location was convenient for getting around to all parts of the city as it has a direct connection to the Otemachi train station. And it was SO peaceful and quiet. I would absolutely stay here again and recommend it! No bar in the hotel if that is important to you.
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yu
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very clean hotel
Verified traveler
Friends and Family
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The bathroom floor mat was in the sink for some reason. There was a stain on the bedsheet. And there was hair in the sink. The front desk lady told me check out was 11, on the sheet it says 12. There was no help with bags, when we clearly needed it.
Jerry
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Even after studying all the reviews and YouTube videos, Ascott Marunouchi Hotel exceeded our expectations.
Front desk staff spoke fluent English!
My only suggestion before staying there would be to map walkable dining options (Particularly breakfast) Be realistic. Where are you going to eat? Might want to stop at a grocery store and make use of the full kitchen -even for a short stay.
After full days of exhausting sightseeing, the walk from Tokyo Station felt really long.
Awesome hotel. More so for long-term business accommodations.
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Vanene
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Amazing !! Place
Joy
Business
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Ascott is an excellent hotel, very clean, and accommodations are like new. There is limited food availability, only offering breakfast and lunch. No room service. However, you can order food to be delivered, but you will need to figure that out by yourself. One of the TV’s in the room did not work. I discovered this late in the evening and did not report it as I did not want an engineer coming into my room late at night. To have the air conditioning (cool or heat) on, there is a bright light on the thermostat. This is annoying for sleeping. The bed is comfortable. The shower has excellent water pressure.
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Christian
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Probably would go back to the hotel
Jimmy
Leisure with Children
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Big spacious rooms. Living room, kitchen, laundry machine, big storage. High end financial district neighborhood.
Valerie
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Quiet location close to transport and Imperial Gardens. The hotel itself is amazing and perfect for family or business travel.
Sock San
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
We had the 2 bedrooms apartment with tatami beds. Kids were excited to experience it. Our room was facing the Beautiful skyline of Tokyo! Excellent housekeeping service!
Dennis
Business
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
I travel a lot to Japan and Tokyo inparticular.
The original room Ascott offered had a view of the roof air conditionrs. At $1,000 per night this was absolutley unaccepatable. When asked to make a room change they rebooked us to a higher floor and up charged us $125.00 per night for the same room style.
Not sure if this is and Expedia problem or the hotel Ascott not liking Experdia.
Either way - I won't go back or rebook an Ascott Hotel.
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Paul
Friends and Family
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Great! Location and Staff made the price worth it for a first time visitor to Japan!
Paula
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Great property, friendly service, we will be back!
Howard
Business
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Very clean; convenient and amazing views of Imperial Palace and gardens
Dustin
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
If you’re staying for 5+ days in Tokyo, would highly recommend the Ascott. It’s situated in the heart of Marunouchi walking distance to the Imperial Palace, Tokyo Station, and Otemachi Station.
Lance
Friends and Family
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
The hotel is amazing and check-in was a breeze. The gym is amazing as is the pool. Our room had lots of living space and a full kitchen as well as a washer/dryer. Full breakfast with impeccable service.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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