Grand Cave Yokohama

The poeple were lovely the place was nice and quiet. It was a good size. We absolutely loved it. I would highly recommend anyone visiting yokohama to stay here.

1. I had trouble with direct contact through phone or Email with owner. We sent a picture but it was a struggle. 2. I stayed for 10 days. Getting rid of trash was a small problem. It needs to be emptied at least 1 time every 5 days. Maybe more. Where do I leave it? Where do I get more trash bags? Who do I contact? 3. You have only one washing machine on site. I found 2 laundromats nearby. You could list them in your rule book. It would be very helpful. These are not big problems. They were taken care of. 4. Take a picture of your remotes with a translator and print the picture in your rule book for those of us who do not read Japanese. 5. I was planning on having my granddaughters stay with me. They could not make the trip. If they did it would have been very awkward and uncomfortable for all of us. The toilet and bathroom are very close and open. That's my problem for being so conservative. But I did have two grandsons over to stay the night with me and we all enjoyed it. Boys night out with computer games. No problem. Girls need their privacy. If my 3 granddaughters come next year I'll get them their own room. Girls club. positives: the woodwork tells us that a master craftsman built the bunk beds and floors. It is very well built and very exact. Amazing job. The room is not just clean, it is a very unique piece of work. Like an artist built it.

The submission of passport details for all guests is now a standard requirement in Japan. However, the submission form allows all guests to see each other’s information. This needs revised as I was concerned about privacy. The check-in system was also over complicated and required us to make four telephone calls for advice. It took nearly 25 minutes to check in. The property is amazing; modern, clean and beautifully presented. If the above two points were reviewed, I’d definitely return to this property.