Hotel Hankyu RESPIRE OSAKA

Nice room with city view. Convenient location in a busy mall and close to station. Spacious room and bathroom and overall clean. This hotel is pretty new but noticed some mold spots in the bathroom.

Love it! Located in the heart of the city, surrounded by options of food, shopping and entertainment. Hotel room size is decent, very new and clean hotel.

Fantastic location will stay here again.

Perfect location when you are in Osaka! Walking distance to the train stations and malls. My family absolutely enjoyed our stay.

Very convienment...walking distance from Osaka Umeda station....lots of shopping and dining options

Perfect location, on top of yodobashi and Links, both are super popular shopping centers. There is a wework in the building, very convenient to get some work done remotely.

Tiny room but efficient. Convenient location is what you are paying for.

Great breakfast and tea. Besides major shopping belt.

Good

Close to the train station

Nice palce to stay, i enjoyed the view from my room

Location was very convenient. The hotel is on the 9th floor of a building that also has stores for shopping and also restaurants. Almost felt like I didn’t need to leave the building. It is also very close to the Osaka Station and has a bridge that connects making it easy for transportation. Room was clean and had plenty of space

This is a fairly new hotel. Checkin and checkout was totally automated but worked pretty well (fortunately has an English option on the terminal!). However as always in Japan there are staff on hand to assist if necessary (e.g. if you realise after checkout that you have left your mobile phone in the room …). Convenient location in Osaka with easy access to the KIX airport express train - though the shinkansen stop at a different station.

Hotel Hankyu Respire in Osaka Umeda is perfectly situated on top of a shopping mall and next to Osaka-Omeda train station. It is modern and very large, and there are many shopping and dining options easily accessible nearby. However, that sums up the positives since as a self declared 4-star hotel the Hankyu Respire does fail pretty much in every other category. Rooms are very small and feel extremely cramped and stuffy. Even the highest category rooms are only fit to spend the night, and while generally functional the room design is like a capsule hotel: no character, held in mostly muted dark colors with no art or any decorations displayed. The service staff - except the excellent housekeepers - are either completely absent or downright unfriendly towards guests. A big shock given the excellent service culture in Japan, but the staff at this hotel clearly seems to not enjoy their jobs. This is also evident at breakfast which offers the blandest tasting food we had in Japan - and it's the same dishes served every day! The focus is clearly all on efficiency and internal process optimisation - with little to no thought or effort spent on guest experience or offering any kind of hospitality. Finally, check-in and check-out is done via terminals, which do take a lot more time than a 'normal' check-in. The tech used is not user friendly, too complicated and redundant. Printing breakfast coupons also takes too long. The hotel is not 4-star, and too expensive for what it is.

Nice location goes to every attraction and foods shopping just stamps away. Staff of the Hotel are very nice and friendly. Check in and out are both very smoothly.

The hotel overall is not bad and quite quiet. However, the Japanese-style mattress was very uncomfortable—it was made up of three thin foam pads put together. It was hard to sleep on. When I asked the reception for an extra blanket, there wasn’t one available—only an old-looking and dirty blanket. The room wasn’t thoroughly cleaned, with some trash left in the corners. On the bright side, they offered free sake and small snacks in the evening, which was nice. Overall, just an average hotel.

Close to shops and train station

Beautiful hotel, room was spacious, clean, very comfy beds. We stayed on 34th floor with 4 XL twin beds, crip linens. Great service, good breakfast selection. For Transportation Osaka station mins away and takes you everywhere. Shopping places everywhere within walking distance. Best place to stay.

Excellent

Close to everything