Search Hotels
See All Photos
Hotel Kokusai 21 Nagano
Hotels
8.6
/10
Very Good
190 reviews
What Guests Say About Their Stay
Sarah
10.0
/ 10
Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
Mary-Louise
10.0
/ 10
About 1 km from railway station so walkable. Room spacious and well equipped.
daniel
10.0
/ 10
traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
In the Area
See Map
Agata 576, Nagano, Nagano-shi, Chubu, Japan, 380-0838
Main Facilities
Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Hotel Kokusai 21 Nagano
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel Kokusai 21 Nagano
Discover More Places
Agata 576, Nagano, Nagano-shi, Chubu, Japan, 380-0838
Discover More About Hotel Kokusai 21 Nagano
Location
Hotel Kokusai 21 Nagano is a hotel in a good neighborhood, which is located at Nagano-shi.
About Hotel Kokusai 21 Nagano
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Kokusai 21 Nagano exclusively for you.
Hotel Kokusai 21 Nagano is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Kokusai 21 Nagano is the right place to stay.
All facilities in Hotel Kokusai 21 Nagano
Others
General
- PARKING
- Banquet
- LOCKERS
- SHARED_MICROWAVE
- Smoking area
- PARKING_SURCHARGE
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- MEETING_ROOM
- CONFERENCE_CENTER
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
- Hair salon
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Accommodation Policy & General Information in Hotel Kokusai 21 Nagano
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 2200 per person
- Uncovered self parking fee: JPY 1000 per stay (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Kokusai 21 Nagano | 148 |
Number of floors in Hotel Kokusai 21 Nagano | 1 |
Another facilities in Hotel Kokusai 21 Nagano | PARKING, Banquet, LOCKERS, SHARED_MICROWAVE, Smoking area |
Frequently asked question in Hotel Kokusai 21 Nagano
What are available facilities at Hotel Kokusai 21 Nagano?
There are top facilites at Hotel Kokusai 21 Nagano such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kokusai 21 Nagano?
The standard check-in time at Hotel Kokusai 21 Nagano is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Kokusai 21 Nagano provide breakfast?
Yes, Hotel Kokusai 21 Nagano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Kokusai 21 Nagano
Traveloka (1)
Other sources (190)
8.6
Very Good
From 190 reviews
Cleanliness
8.6
Room Comfort
8.8
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Kokusai 21 Nagano
Number of reviews per page
20
40
Top reviews
Sarah
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
Read More
Richard
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were very helpful and efficient at check in and check out.
Mary-Louise
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
About 1 km from railway station so walkable. Room spacious and well equipped.
daniel
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
Renato
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
Mary Jo
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The view from the 8 th floor is wonderful. You can watch the snow cats grooming the ski areas at night
Aaron
Leisure
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
One of the worst "4 star" hotels I've ever stayed at.
Bad: far from station, horrible beds, dirty, outdated, filthy laundry room with only 2 machines
Good: the common areas look nice?
Susan
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
We booked a studio suite room and the room was huge. Big vanity top with big shower area with a TV facing the bath tub so you can watch TV while you soak in the tub.
Location is about 15mins walk from the shopping street and train station.
Had an unpleasant encounter with a front desk lady staff when we requested for an hour extension to the check out time. I totally understand if it is their hotel's policy that no extension is allowed but it was the way she replied which I feel it's abit hostile. This same staff also doesn't greet hotel guest and we noticed she will avoid eye contact with guests.
On the other hand, another lady front desk staff was very helpful when we enquired about a day trip and she ran after us as we were walking away after she realized she gave us the wrong info. The male front desk staff was also very polite and helpful.
Read More
Matthew
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
Gennadi
Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Really nice hotel, all facilities and friedly staff. T
It takes about 21 min to walk to the hotel from Nagano station, which we did few times. But there is also free shuttle bus, which runs regularly and trip takes 8 min. Great hotel to explore Nagano and surrounding areas
John
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great town. Great hotel with spacious room.
Danielle
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice hotel with a frequent bus shuttle to the station and temple
Danielle
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Beautiful hotel
Jose
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The hotel has a shuttle from the train station to the hotel. Also, Mai, manager, resolved any issues we had quickly and professionally. The room was spacious and the location is close to the temple, restaurants and shops.
Rechelle
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Beautiful hotel, well appointed, friendly staff, good rooms and easy parking
drew
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Affordable, nice breakfast and comfy beds
Ranson
10.0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
Nice stay for one night close to Zenkoji and reasonable costs.
mmh
Leisure Family
2.0
/10
Reviewed 279 week(s) ago
Expedia Group verified review
If you want good night sleep, skip this hotel. The Wall is so thin you can hear next door conversation all night long. Room is very small and doesn’t look as nice as you see on the photograph.
What about service?
The Door man at the entrance (inside) watching us unloading wheelchair, letting disable person out of car and didn’t even come out and give us a hand until I yell out for the help. (We are the only the gust at the door)
I have asked GM why he was like that? GM reply back to me saying his job is to escort the guest who have enter the hotel. This tell you all about how they service you. Their fundamental attitude is very poor right from the beginning to the end.
Read More
Verified traveler
10.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
Really nice facility. Staff very helpful. Good breakfast.
Sirens woke me up a few times during the night. Must be near an emergency services station. If you're a light sleeper you may want to bring some earplugs.
Verified traveler
Leisure
10.0
/10
Reviewed 285 week(s) ago
Expedia Group verified review
Very nice place. What made it better was the people that worked there were all so very nice and friendly and helpful
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Nagano-shi
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC
Copyright © 2025 Traveloka. All rights reserved