①Check-in after 21:00 We afraid that we don't accept check-in after 21:00. Please look for other hotel if you want to check-in after 21:00.If it exceeds 21:00, only for guests who contact us in advance, we can wait for you for an additional charge of 5,000 yen for every 30 minutes. Since we will not respond except for emergencies, we need to arrange for other personnel to work overtime at the counter after 21:00, so please understand. If you arrive at the check-in counter after 22:30, our staff will have a limited number of transportation to go home. We are very sorry, but in addition to the additional charge for every 30 minutes, we will charge you 30,000 yen for our staff's taxi expenses.(ex. If you arrived at22:30→5,000yen×4+30,000yen=50,000yen) In order to avoid this happening, please arrive at our facility and check in by 20:50. If you don't have a phone number registered, or if we can’t contact you at all, please come the next day during 14:00-21:00 if you have more than 2 nights reservation. We can't wait after 21:00 in such cases, also no refunds for accommodation fees.
②We don't store baggage before check-in time and after check-out Please understand. (You can store your luggage from 14:30 after checking-in procedure)
➤The neighborhood is very quiet. This facility is ideal for the customers who want to enjoy a quiet stay. It is not suitable for people who have parties and make noise. In addition, the entire facility is non-smoking, and smoking is prohibited right outside of the hotel by law too. Thank you for your understanding.
➤We kindly ask you to register your telephone number to make a reservation. Please note the check-in time restrictions below and we will call you to confirm when the reception closing time is approaching. ➤Our facility will not provide the cleaning service during your stay Towels、 amenities, etc. are provided free of charge. Please bring your used items to the reception and replace them by yourself. We also lend a Dyson handy vacuum cleaner and iron to those who wish to clean by yourself.
➤Garbage segregation At this facility、 we cooperate with garbage segregation by providing guidance for the sustainable society in Kyoto. There are four types: burnable garbage、 plastic (vinyl), recyclable waste from cans and PET bottles, and recycled paper. Dirty plastic trash shold be cleaned. If you do not clean it by yourself, our staff will take a picture of the garbage, clean it and sort it, so an additional cost of 3,000 yen will be charged.