Mito Plaza Hotel

Beautiful. Peaceful. Clean. Amazing! The staff were kind and very patient with our limited Japanese language skills. It just might be my favorite hotel ever...

Excellent service. A true top hotel by any measure.

Nice

The hotel is overall under well maintained and it is mainly running or hosting weeding. I’m not expert o local demographic but I don’t see any mass marrying near by. The main issue is I paid or 4 persons, two adult and two kids, and the manager insist we can only have 3 instead of 4 breakfast because what I book is a triple room. Since they show no willingness to check the confirmation letter from hotel.com I left to look for help online. Dam helped me call the office and soon back to me says they say they don’t speak English. And Emma whom called from Springfield center said she talked with the manager and there is a rule that children under 12 is free for breakfast. Guess what, again is the triple room theory, because the room decides all. I speak native Japanese and have been in japan more than a decade and when I finally go down to buy the ticket or my 5 years old boy the manager still said to me that I should feel lucky they decide to allow us family of four to stay in their very triple room. And so I asked him that in fact my mrs is pregnant and will it count as 5? Well for sure I will never stay at this hotel, and no score will be given From this case I see hotel.com is under pressure of keeping good hotels available for what hotel.com confirms could be easily ignored, even without English But in the end the case is solved professionally and I am happy with hotel.com even having had this.

Good sized room, comfortable furniture, great breakfasts, with friendly and helpful staff

Enjoyed our stay the room was clean, and the service was great!

Excellent

Mostly comfortable and stuff was good but room amenities were not enough. Ex.free drink.cosmetic

The employees were extremely helpful but that could be because it was a very slow season and it was snowing in spring. The courtyard was enclosed and warm keeping the snow at bay so very sweet to have coffee seemingly outside from the snow amid my favorite plants. It was just too bad that they closed the side door which was nearest to the car.

The hotel is so elegant and value for money. Spacious and clean room made my stay very comfortable. The daily welcome morning and evening reception on 3/F was excellent.

大変素晴らしいホテル。 従業員の方の対応も良かった

部屋も広く豪華。非常に静かでゆっくりできた。

対応も素敵で、お部屋の環境もとても良かったです

結婚式場が併設されているが落ち着いた雰囲気で品があり、宿泊だけでもゆったりのんびりできました。ホテルの方も皆、親切でとても癒されました。ありがとうございました。

部屋から見える中庭がとてもきれい。非日常の特別な時間が過ごせました。

딸아이와의 여행이었는데, 호텔 이용에 매우 만족하였습니다. 친절, 청결, 어메니티, 고급스러움 등 모두 만족스럽고 편안하게 휴식할 수 있어 너무 좋았습니다. 다음에 이바라키에 방문한다면 미토 플라자 호텔을 또 이용하고 싶네요.

とても快適に過ごす事が出来ました。程よく豪華で気分が良かったです。ただバスルームのタオル掛けの位置が使いにくかったです。

キーがクラシックスタイルながら、実用性も十分。最近はカードキーのホテルがほとんどなので味わいがある。キーを一例で説明したが、クラシックスタイルを残しながら、十分満足できる。

こどもの誕生日で滞在しました。エントランスからホテルの方々の細かい配慮が行き届いており、誕生日の息子へのお気づかいもとても嬉しかったです。ウェルカムドリンクをいただけるラウンジやパティオも素敵でゆったりと過ごすことができました。

施設全体の清潔さ、スタッフの皆さんの対応はとても良かったです。朝食の価格設定だけは疑問が残りました…次回も宿泊したいと思っております。ありがとうございました。