Mitsui Garden Hotel Osaka Premier

Beautiful modern and clean property at a reasonable price. Views are stunning and very well located

The hotel is in the business area there are not many food option.

Shuttle service

Clean, great location, nice staffs. All good, recommended

Family mart next to the entrance

A very good experience, loved the onsen pool!

I booked this hotel because of previous good experiences at other Mitsui Garden properties in Fukuoka, Nagoya and Kanazawa. However I found that the Mitsui Garden in Osaka didn't live up to the same level. This hotel is a little dated (looked like early 2000s) and the onsen is not as nice as what I've experienced at other Mitsui Gardens. The location is not great if you are in Osaka on a holiday - it's not really in an area with a lot of shops or restaurants. It's more business oriented. The hotel is close to Higobashi station which is convenient for going to Dotonbori or Osaka Station, it's not really close to a train line which is convenient for Shin-Osaka station (where the Shinkansen stop). My biggest issue with this hotel is that I originally booked a standard double room, but found that the window in the room was fully frosted, and so it wasn't possible to see out the window. This wasn't indicated clearly anywhere when I booked the room. I asked if a room change was possible, but they said that all the double rooms had frosted windows. Eventually they changed me to a twin room facing the river which didn't have frosted windows, but I had to pay extra for the room (the difference was not too excessive to the hotel's credit). However I think it's very misleading not to advertise this clearly as I would not have booked the room or hotel if I had know this as the room with frosted window felt very claustrophobic.

Good stay, close to transport

A really beautiful room with a view to match. This room had everything we needed for a comfortable three night stay. The location was good, but if you want to be close to ‘the action’ you may want to find a place closer, as it was either a 30 minute walk into the centre or a metro ride in. One thing I really appreciated in the room was the bathroom mirror - it has excellent lighting, and made it a pleasure to do my makeup. The Phillips hairdryer was also a pleasure to use!

Best hotel for the price

Very nice and helpful front desk attendants. Seamless check in and check out. Very friendly. Hotel room very well stocked. All necessities .

The first 2 nights were not great, but the hotel helped us with a timely manner. My husband and I appreciate it very much.

Checking in process is painful. You have to wait until 3pm with others. Then they asked me to keep waiting until room is fully cleaned.

We loved everything about this hotel except the buffet breakfast. Staff was professional and helpful. Shuttle was added bonus. Room was clean and spacious with a river view. Onsen was good. Right before this trip we stayed at the MGH Kyoto Station where the breakfast was prepared with heart and tasted very good. Since this hotel is under the same brand, we expected similar standard or better, but we were disappointed with the breakfast. Please do better. Thank you for a very enjoyable stay and will definitely return.

So close to station and the bath on 16th floor

Good at all Beautiful view

Love the wooden floor in the room.

Fairly priced property for a quality hotel

Amazing

Room was relatively large with unique layout. Amazing view as well.