Ooike Hotel

Amazing location, awesome freindly and helpful staff, great room and onsen. We enjoyed every moment there and plan to return to stay there again.

The hotel room was a lot smaller than pictured so it was very deceptive. The aircon hummed very loudly which made it hard to sleep and it also pumped out damp smelling air which aggregated my asthma. The bed was noisy and very uncomfortable, as were the pillows. The music in the corridor played loudly - thankfully it was switched off at night. The hotel itself was very dated and not at all modern like pictured.

Amazing private bath and public baths both downstairs and upstairs with a core of Mount Fuji on a clear day

Great view, super friendly staff, old facilities and cleaning to be improved

The room is very big and clean but has a little smoke smell The onsen there is superb

Ooike Hotel was fantastic. We stayed in a traditional Japanese room and it was very large and comfortable. The outdoor public baths were fantastic. Really beautiful. The only thing is that this hotel is not very close to anything. It’s about 15min walk from the station and on the opposite side of the lake. There are not many restaurants nearby that open early or late so you really have to plan. Also, the local bus only runs until 5pm and can be very crowded, so you really need to plan your departure and arrivals every day. Other than that, we had a beautiful Mt Fuji view room.

Great stay, amazing views of Mt Fuji in the Annex, didn’t end up using the Onsen but looked good. Local area is great to walk around as well, close to the lakes.

Great traditional baths (there are several options) and stunning view of Mt. Fuji. Definitely recite although a bit pricey.

Hotel staff is very helpful.location is absolutely good for access to ropeway and leisure boat cruise and sightseeing bus location. Shuttle bus sevice available for pick up at kawaguchiko station, however such details should be made know to guest. This may attract guest who feel that the place is very accessible. Some potential hotel seekers may avoid bookin ooike hotel due to location far from station.

The location was good enough but the breakfast was cheap and nasty, the food did not seem fresh or appetising

Very good experience. Clean and comfortable room with a fantastic view. If the hotel has restaurant would be perfect.

Nice hot spring. Although I have reserved a smoking room, the smell isn’t very strong and I have enjoyed the room.

Was tempted to give it less than 5 stars because of two annoying factors but decided against it because hopefully the hotel will just fix these silly little rules and then it would be perfect. The issues were: 1. "1 people 1 towel" policy. Dumbest rule I've seen in a hotel honestly. If you drop your towel in the spa and its soaking wet then bring it to the reception and ask to change - they WILL NOT DO IT. Not even talking about having another towel for other needs, they will not even exchange to a clean one. Dumb and almost made me leave a negative review. Fix it ASAP before people get annoyed. 2. 10am Checkout is usually for the cheapest and worst hostels, any half respected hotel has at least 11am or 12. Again little but annoying. In the end I have forgiven these due to the view (had Mt Fuji view) and how calm and traditional our Japanese room was. 100% worth the money to try for 1-2 nights.

The room was big and very clean, luckily the view of mt. Fuji was clear and beautiful. Onsen was great as well but the outdoor one was by far the better one.

Nice place. The beds were tiny and quite hard, as I have often experienced in my travel throughout Japan. Everything else was great.

due to the last min booking and availability, only the last room available with no Mt. Fuji view. unfortunate to see an insect in the room and it's a bit dirt (chocolate stick on the phone)..

Stayed in the Business Double room in their Main building. The room definitely needs updating. Looks old and the washroom is like those portable ones. But the public area of the hotel looks good and the onsens are great, especially the one on the 5th floor that has a view of the Mount Fuji. We paid extra to use the private onsen which worths the money and this option was one of the reasons we picked this hotel. Hotel staff was the best among the three Japanese hotels that we stayed during this trip.

Overall experience was okay. The staff were polite and there was a shuttle bus. The onsen looked much better in the photos then in person and was closed from the morning to 3pm which was annoying.

Stayed in a Japanese style room with kotatsu for 2 nights. Love the hot bath inside the room. Love the Mt. Fuji view from the window. Love the friendly and helpful staff. Love the big Japanese style breakfast.

Helpful and polite staff. Clean and tidy. Convenient place. Nice Mountain Fuji view in indoor hot spring area.