Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Ryokans
8.6
/10
Very Good
258 reviews

What Guests Say About Their Stay

Katherine F
10.0
/ 10
Secluded onsen on Lake Shikotsu with very helpful staff. Delicious breakfast buffet and also had the set dinner feast with traditional and seasonal food. Enjoyed room with gorgeous view of lake- watched the sunrise over snowy slopes while in outdoor bath. Spectacular!
Kar Wai
10.0
/ 10
Nice, clean and spacious bedroom with beautiful lake view. Very impressed with the dinner with lots of varieties and it tasted delicious.
Verified traveler
10.0
/ 10
Had a wonderful time at the onsen last week. Room came with dinner and buffet breakfast, was quite taken aback when the room didn't come with a shower but we managed by booking a private onsen at night, also it was winter so it wasn't much of an issue. Staff were very helpful, we had a wonderful time and good view of Lake Shikotsu from our room
In the Area
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Shikotsuko Poropinai 7, Chitose, Hokkaido, Japan, 066-0287

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: ryokan was previously named Marukoma Onsen Ryokan Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is located in area / city Chitose. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

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Shikotsuko Poropinai 7, Chitose, Hokkaido, Japan, 066-0287
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Discover More About Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

note: ryokan was previously named Marukoma Onsen Ryokan

Location


Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is located in area / city Chitose.

About Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan exclusively for you.

With all facilities offered, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is the right place to stay.

All facilities in Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

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Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Things to Do

  • SHOPPING_ON_SITE
  • Karaoke
  • Garden

Food and Drinks

  • KAISEKI_MEAL
  • Breakfast
  • Snack bar

General

  • Banquet
  • Smoking area
  • Terrace

Hotel Services

  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

Business Facilities

  • MEETING_ROOM

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Important Note
  • Fee for buffet breakfast: approximately JPY 1650 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property offers pickup service from Shikotsukohan Bus Terminal only.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan
55
Number of floors in Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan
1
Another facilities in Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan
Others, Safety deposit box, SHOPPING_ON_SITE, Karaoke, Garden

Frequently asked question in Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

What are available facilities at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?
There are top facilites at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?
The standard check-in time at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan provide breakfast?
Yes, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

8.6
Very Good
From 256 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.0

Service and Facilites

8.8

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Traveler Reviews Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Number of reviews per page
20
40
Top reviews
Katherine F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Secluded onsen on Lake Shikotsu with very helpful staff. Delicious breakfast buffet and also had the set dinner feast with traditional and seasonal food. Enjoyed room with gorgeous view of lake- watched the sunrise over snowy slopes while in outdoor bath. Spectacular!
Kar Wai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Nice, clean and spacious bedroom with beautiful lake view. Very impressed with the dinner with lots of varieties and it tasted delicious.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

Had a wonderful time at the onsen last week. Room came with dinner and buffet breakfast, was quite taken aback when the room didn't come with a shower but we managed by booking a private onsen at night, also it was winter so it wasn't much of an issue. Staff were very helpful, we had a wonderful time and good view of Lake Shikotsu from our room
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 292 week(s) ago

Expedia Group verified review

Onsen was great! So was the service staff including the reception and the waitresses at the restaurants. Had a tatami room which was very comfortable. Dinner was kaiseki, and therefore, really sumptuous. Breakfast was alright and can be better in terms of quality and spread. All in all, we had a good experience!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Very cramp room, service staff for dinner are excellent comparing to the breakfast restaurant service staff excellent dinners very authentic Japanese dishes, as compared to Sapporo spreads
Verified traveler
8.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

A most beautiful view from outside onsen to the lake and the mountain. Colorfull scenery, very impressive indeed. There very some unknown black ”beetles” (?) on the room cieling which dropped to my face, neck and arm when I was asleep. Not a nice wakeup call! I could not sleep after 2:30am that night! The dinner was served in our room. We do not like so much eating in our bedroom.
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Campbell
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

An authentic vintage Onsen hotel that can bring you calm, comfy, and zen style of life!
V
8.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

We stayed in a Non~smoking facing lake room which was newly renovated. Dinner added Japanese style grilled fish set ( indoor table BBQ) to our Kaiseki dinner was good experience. Onsens were good and traditional, esp. natural onsen by the lake which required walking 61 stairs each way。 A nice stay for enjoying the hotel only as there were no other shops or convenient stores around.
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HO MAN
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Excellent food and hot spring facilities. Our family enjoyed so much on the hot spring and the dinner served. The breakfast was local but with vast variety, enjoyed the breakfast time with many dishes to choose to go with rice or congee. The hostel also provided good connection service to the main streets and overall it is a good place for relaxation and family gathering.
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LUK
8.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Nice traditional hostel. onsen is good. dinner is acceptable. breakfadt is very good. As the location is remote, don't expect any 7-eleven is surrounded. Last remind: no air conditioner in room.
Paige
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

AMAZING HOTEL!! We stayed here for our last night in japan and could not have been happier. The location is absolutely breathtaking and the facilities are superb. The rooms were very comfortable and authentic. We also really enjoyed the Japanese style dinner in the comfort of our room.
Serena
6.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

The rooms are quite old and has a funny smell. The open air outdoor onsen is muggy and the wooden walkway is dark and creepy. Photos and reality are a huge difference. Dinner is just so-so. Not great. The only saving grace of this hotel is the lake view
Verified traveler
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

At the heart of Lake Shikotsu, beautiful ryokan and an amazing sunrise and sunset.
Julie
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

This was a beautiful peaceful place to watch the sunrise over the lake. Excellent Japanese ryokan style evening meal- nowhere else nearby to eat! We stayed at end of April, still snow on mountain peaks and some walking trails still closed. Visitors centre further round lake well worth visiting for info.
Pearl
8.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Nice view of Lake Shikotsu and mountain from the hotel. Isolated
HOK CHEUNG JOE
6.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

Food could be better
SHU KEUNG
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

The temperature of outdoor onsen is cold as the water level is too low this year.(around 300~400mm).
Verified traveler
10.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

A more traditional ryokan but onsen was great. I genuinely enjoyed the waters there and the peaceful stay there. Would highly recommend. The view to Marukoma was also one-of-a-kind.
Peck Wan
8.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Apart from the great Onsen in a beautiful scenery setting, the room is dated and food is average.
Verified traveler
8.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

We booked for the room with lake vew which is really very nice. We watched the sun rise from the room. The outdoor onsen scenery is very nice too. Room is not very big though, and no bath room, so slightly inconvenient. Is was nice that our dinner was served in the room though the food is so-so. We will rate 3.8 out of 5. Service wise 2.5.
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Number of reviews per page
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