Tokyu Stay Shibuya

Hotels
8.8
/10
Very Good
969 reviews

What Guests Say About Their Stay

Yoanna P. K. G.
9.4
/ 10
Spacious room in Tokyo central
In the Area
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Shinsencho 8-14 Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0045

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Tokyu Stay Shibuya is a good choice when you are visiting Shibuya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Shinsencho 8-14 Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0045
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Location


Staying at Tokyu Stay Shibuya is a good choice when you are visiting Shibuya.

About Tokyu Stay Shibuya

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tokyu Stay Shibuya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Tokyu Stay Shibuya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tokyu Stay Shibuya is the right place to stay.

All facilities in Tokyu Stay Shibuya

Others Tokyu Stay Shibuya
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Terrace on rooftop

Food and Drinks

  • Breakfast

Business Facilities

  • Computer station

Accommodation Policy & General Information in Tokyu Stay Shibuya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 02:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tokyu Stay Shibuya
126
Number of floors in Tokyu Stay Shibuya
10
Another facilities in Tokyu Stay Shibuya
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Others

Frequently asked question in Tokyu Stay Shibuya

What are available facilities at Tokyu Stay Shibuya?
There are top facilites at Tokyu Stay Shibuya such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tokyu Stay Shibuya?
The standard check-in time at Tokyu Stay Shibuya is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
Does Tokyu Stay Shibuya provide breakfast?
Yes, Tokyu Stay Shibuya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Tokyu Stay Shibuya

Traveloka (26)
Other sources (943)
8.8
Very Good
From 943 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

5.0

Service and Facilites

8.8

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Traveler Reviews Tokyu Stay Shibuya

Number of reviews per page
20
40
Top reviews
Suzana
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is pretty clean, had nice staff, good bed, good shower and was quiet. It is about 15 min walk from Shibuya Station/Crossing which was not convenient when you come back from a tired whole day of sightseeing and want to go back to the Shibuya Crossing area for Dinner. Although, there are a few small restaurants around the hotel if you don't feel like going near Shibuya Crossing.
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Joan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Balanced, well thought of hotel in a great area with many gem restaurants at your footstep. Would most definitely stay there again!
Icasia Adi
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Value for money hotel with inside washing machine and dryer which is convenient as well as induction cooktop and microwave. However the hotel location was very far from Shibuya station. Not very convenient especially when you travel with toddler in a stroller, the walk to the hotel is quite up the hill. Very limited dining available around the hotel, but there’s supermarket in front which is great for snacks and fruits. Room is also very small compare to 2 other hotel we stayed in Tokyo. We had 3 luggage, and impossible to open all 3 at once.
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KIMBERLY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was beyond nice. Super friendly, always smiling and greeting us when we came in. Very helpful as well. I needed help with getting an iron and figuring out how to use the ac and both times the staff came up right away to help. Literally less than 5 minutes. The apartment was very cozy and having your own washer and dryer was so handy. I was able to catch up on all my laundry while out sight seeing so saved us time. They even provided detergent. The location was great too, pretty close to the subway and all the action but still far out enough that it was quiet. Would highly recommend staying here.
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Salvador
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was one of my favorite hotels stays while i was in tokyo. Is was on a quite street and the staff was amazing and helpful. They have a great team there.
Sangeeta
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious rooms
JULIE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel room was small compared to the other hotels we stayed in whilst in toyko. It was clean but had a lingering smell of drains or damp. It was a little bit out of the way and the area around the hotel at times felt unsafe. The staff were very helpful and friendly. If staying in Shibuya again I would choose the other Shibuya stay as it's closer to the centre and the area around the hotel felt safer for family.
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Monica
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, staff were very helpful and spoke english. Its a good walking distance from shibuya scramble. We were very happy with our stay.
Marisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Well-run and super organized, friendly staff. Our room was small but this is understandable for Tokyo. Nice little balcony with a great view. The hotel is in a fantastic area within walking distance to the center of Shibuya and the legendary scramble crossing, and there are lots of great restaurants within a short walk. Tokyu Stay is around the corner from the famous fish restaurant Kaikaya which is worth a visit… but you must make advance reservations. This is a charming area and perfectly located. We loved it and prefer this Shibuya area to Shinjuku, where we have stayed in the past.
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Katia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

very quiet area despite being right next to Shibuya
Chansook
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location, clean room facilities, kind staff.
Alice
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a fabulous stay for our party of 3. By Japan standards, our room was massive, had a balcony looking over Tokyo which was beautiful at night, a wet room with a shower & bath which was so good for a soak after a long day of sightseeing. Beds were comfortable, lovely English speaking staff and a 24 hour convenience store across the road. We would definitely stay here again!
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Roselle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was top notch. They were very helpful and friendly. The room was very clean and all the basic necessities were available. Only downside was that the light sensor in our bathroom kept turning off the light.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent!
Abbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is about a 15 minute walk from Shibuya Crossing and Shibuya Station. It is tucked away so it was quiet at night. The room was clean and spacious. The washer/dryer was convenient and easy to operate. The staff were very friendly and accommodating. The mattresses were quite firm so if you like them more plush you may struggle for the first couple nights. Overall it was a lovely stay, would definitely stay in the future.
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astral
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were just incredible!!
Tony
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Hotel was quiet and clean. Charming area within walking distance to Shibuya.
Sahar
icon- with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed here for 9 days. I traveled with my two young children and a teenager. The hotel is clean. Staff is friendly and location is quiet but amazing and close to everything.
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We really enjoyed our stay at this hotel. My son got very sick the first night we were there, and we needed a doctor. Being that we are not from Japan, it made it very difficult to figure out where to take him. The front desk staff were so wonderful in helping us, and they were able to coordinate a doctor coming to the hotel to evaluate my son. The doctor’s prescribed medication and he is feeling much better now. The front desk staff translated for us and made the entire process so much less stressful. I would definitely stay here again.
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Lorna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location 15 minutes walk from Shibuya Crossing. Lots of restaurants nearby. Washing machine and dryer in rooms - highly recommend.
Number of reviews per page
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