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Tokyu Stay Shinjuku Eastside
Hotels
9.0
/10
Exceptional
412 reviews
What Guests Say About Their Stay
Jack
10.0
/ 10
Lovely hotel - really friendly staff and conveniently located for public transport, shops, etc. We weren't keen on Shinjuku as an area, as it felt a little less safe than other areas of Tokyo/Japan that we visited.
Girish
10.0
/ 10
Nice quiet location in Shinjuku. Walking distance to several train stations including Shinjuku Station. Helpful staff. Nice buffet breakfast with some Western options (mostly Japanese though). Coffee machine in the cafe is a welcome touch. Combo washer dryer in the room was very helpful. It takes small loads though. Front desk has an English instruction sheer which helped. Close to convenience stores.
Zar
10.0
/ 10
The hotel was clean and comfortable. The staff were friendly and delivered excellent customer service. The location was so convenient! While it’s in Shinjuku, it’s just outside the most active part of Shinjuku but close enough to walk to shopping and restaurants. There are also 2 train stations close by so we could avoid the big Shinjuku station if we wanted a more chill commute. There is also a Lawson, Family Mart, and a 7-11 on the same street/across the street or on the corner as well as a smaller Don Quijote within a short walk. Made our trip so much more enjoyable.
In the Area
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2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Shinjuku, Kanto, Japan, 160-0022
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Tokyu Stay Shinjuku Eastside
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2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Shinjuku, Kanto, Japan, 160-0022
Discover More About Tokyu Stay Shinjuku Eastside
Location
Tokyu Stay Shinjuku Eastside is a hotel in a good neighborhood, which is located at Shinjuku.
About Tokyu Stay Shinjuku Eastside
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tokyu Stay Shinjuku Eastside.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Tokyu Stay Shinjuku Eastside is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tokyu Stay Shinjuku Eastside is the right place to stay.
All facilities in Tokyu Stay Shinjuku Eastside
Others
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
Public Facilities
- Others
- Elevator
Business Facilities
- Meeting facilities
- MEETING_ROOM
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Smoking area
In-room Facilities
- TV
Accommodation Policy & General Information in Tokyu Stay Shinjuku Eastside
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 1870 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
This property doesn't offer after-hours check-in. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Tokyu Stay Shinjuku Eastside | 208 |
Number of floors in Tokyu Stay Shinjuku Eastside | 1 |
Another facilities in Tokyu Stay Shinjuku Eastside | Laundry service, Luggage storage, 24-hour Receptionist, Others, Meeting facilities |
Frequently asked question in Tokyu Stay Shinjuku Eastside
What are available facilities at Tokyu Stay Shinjuku Eastside?
There are top facilites at Tokyu Stay Shinjuku Eastside such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tokyu Stay Shinjuku Eastside?
The standard check-in time at Tokyu Stay Shinjuku Eastside is starting from 15:00 - 05:00 while the latest check-out time is at Before 11:00
Does Tokyu Stay Shinjuku Eastside provide breakfast?
Yes, Tokyu Stay Shinjuku Eastside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Tokyu Stay Shinjuku Eastside
Traveloka (7)
Other sources (405)
9.0
Exceptional
From 405 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
9.0
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Traveler Reviews Tokyu Stay Shinjuku Eastside
Number of reviews per page
20
40
Top reviews
Candace
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was not very friendly. Stayed 3 nights and the only housecleaning available was for new towels and trash only. We needed more supplies in room
- tissue and paper towels at least.
Yip Tung
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The check-in process was smooth, and the room was clean and comfortable. The hotel is within walking distance of Shinjuku Station about a 15-minute walk. Overall, I would recommend this hotel if you're looking to stay near Shinjuku and prefer a newer property.
sam
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Perfect 4 day stay
Thomas
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Do I get hotel receipts from the hotel or expedia?
Jack
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely hotel - really friendly staff and conveniently located for public transport, shops, etc. We weren't keen on Shinjuku as an area, as it felt a little less safe than other areas of Tokyo/Japan that we visited.
Robbie
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room cleaning not great, but over all a big standard hotel for a city break
Girish
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice quiet location in Shinjuku. Walking distance to several train stations including Shinjuku Station. Helpful staff. Nice buffet breakfast with some Western options (mostly Japanese though). Coffee machine in the cafe is a welcome touch. Combo washer dryer in the room was very helpful. It takes small loads though. Front desk has an English instruction sheer which helped. Close to convenience stores.
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Zar
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel was clean and comfortable. The staff were friendly and delivered excellent customer service. The location was so convenient! While it’s in Shinjuku, it’s just outside the most active part of Shinjuku but close enough to walk to shopping and restaurants. There are also 2 train stations close by so we could avoid the big Shinjuku station if we wanted a more chill commute. There is also a Lawson, Family Mart, and a 7-11 on the same street/across the street or on the corner as well as a smaller Don Quijote within a short walk. Made our trip so much more enjoyable.
Read More
Xenn
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The staff was very friendly and helpful. They were patient and accommodating. When we used the luggage forwarding, they called the next hotel to confirm its going to the correct hotel.
Vahe
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything about this hotel is perfect—location, breakfast, cleanliness, and staff. Highly recommended.
Angel
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great Hotel and very good conditions on the property
Montana
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Wonderful stay at the Tokyu Stay! Staff were so kind and helpful, room was immaculate and the breakfast was so delicious. I highly recommend staying here.
Heather
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Food and activities very close by. Water pressure was amazing and water heated up instantly. Breakfast was delicious every day as they provided many options to choose from. Bed was a bit too firm for my personal preference. We felt safe walking around.
Elaine
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Booked a connected rooms, enough spaces for 4 persons
Alonzo
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property was very clean and staff was helpful at all times. They speak pretty decent English if you need it. The breakfast that is available is very good and a great start to the day. They were prompt with ordering me taxis when needed. The propery is only a few blocks away from the heart of Shinjuku with shopping, food and nightlife! Would stay again.
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Eric
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Tokyu Stay Shinjuku East Side is an absolute gem in the heart of Tokyo, offering the perfect blend of comfort, convenience, and modern amenities. The rooms are impeccably clean and well-designed, featuring in-room washers and mini kitchens that make longer stays incredibly easy. Its location is unbeatable, just steps away from Shinjuku’s vibrant nightlife, shopping, and excellent transport links. The staff are exceptionally friendly and accommodating, ensuring a seamless and enjoyable experience from check-in to check-out. Whether you’re in Tokyo for business or leisure, this hotel delivers outstanding value and a truly memorable stay.
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Bianca
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Rooms are more spacious than the average Shinjuku hotel and the big bonus is definitely having the laundry machine in the room, although having the laundry and dryer on did make the room smell funky and air thick. Great location and lovely staff who were able to extend my stay for an extra night!
Murray
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great spot, super clean and close to everything we needed
Hannah
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Excellent service and good facilities.
Xiao
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We really enjoyed the convenience of having a laundry and dryer combo machine in our room.
The only thing that I did not like was the restroom smelled like mildew due to the shower curtain.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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