Toyoko Inn Shin Yokohama Station Shinkan

I only put 4 stars because it was a bit hard to find the right hotel as there were two Toyoko Inns in Shin Yokohama and my reservation said Toyoko Inn Ekimae and we went to the wrong hotel after a very tiring trip to Sapporo. Since it was night time there was no way of knowing ( for us non Nihongo speakers) about the shinkan and honkan branches - as both Toyoko Inn didn't have Shinkansen or honkan. In Narita, our bus driver dropped us on right one. On our own we had to carry our luggage from the Shin Yokohama limousine bus stop to Toyoko Inn ( no Shinkansen or honkan sign to differentiate). We would imagine others getting confused. Bed was hard but we did sleep well so no complaints. Food was ok, though the one in Narita had better options. Only one protein source here, the chicken cooked in some sort of dough. No fish, no sausage or dim sum unlike the other one where we stayed 3 nights and loved it there. Here, staff also was not good in English, my husband used gestures to request for extra pillow at Reception. But staff are all friendly and courteous. We love Shin Yokohama area and hope to come back again some time in autumn.

This hotel is a new addition to a chain and the model is efficient, the staff are friendly and the guests enjoying a healthy breakfast around us appeared well satisfied with the buffet. The nightwear & grooming aids available(razor, toothbrush, comb, facial cleanser) within the tariff allow travellers to manage with minimal luggage. The room has a bath and shower & tea making available. There are plenty of convenience stores within a few minutes walk for late night snacks. The location by the Shinkansen (bullet train) station makes this a great choice for travellers.

Great location easy walk from JR Station.Very helpful desk staff even comes with a complementary breakfast and free coffee until 10am.

Great location, helpful staff, clean, safe n reasonable price. Keep up the good work !

Face towel was not clean.

Very handy to the station Generous sized single beds Pleased to see toiletries in pump containers vs little plastic bottles

All staff have good servicemind.Clean room and good environment.Low price.

Really good breakfast. Good coffee, nutritious food. Crowded with other Japanese guests.

Good. I don’t have any comments on that. I’m loookimg forward to coming to this hotel again.

Great value for the money. compact, comfortable, excellent location for train, restaurants

初めて利用しましたが、綺麗だし静かだし シングルで頼んだけど、ベッドが大きめでとても良かった！

他の東横インと比較しても朝食が少しお粗末。 納豆や海苔が無い上に、フードロスゼロとはいえ補充が無い。 アクセスが良いのが利点。

水回りがとても綺麗で、シャンプー、リンス、ボディソープなどが壁に設置されていてとても使いやすかったです。新幹線移動のために利用しましたが、何より利便性がよく、コンビニお店も近くにあり、大変助かりました！

早餐好豐富

とてもよかった！

新横浜近くでお手頃価格で宿泊でき、とても便利でした。 機会があればまた利用したいです。

最高でした

ありがとうございました。

当日急遽の予約で遅い時間のチェックインでしたが親切なフロント対応で気持ち良く宿泊できました。 翌朝の朝食のサービスには驚きました。 手作りおむすびにパンにたくさんのおかずがあり本当にお腹も心も満たされました。本当にありがとうございました。 機会があったらリピートしたいです！

エアコンをつけていると少しカタカタいうのが気になりましたが、それ以外はとてもよかったです。