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The St. Regis Astana

Name: The St. Regis Astana
Address: 1 Kabanbay Batyr Avenue, Astana Qalasy, Kazakhstan, 010000, 1 Kabanbay Batyr Avenue, Astana Qalasy, 010000, Kazakhstan

Hotels

9.6

/10

Exceptional

34 reviews

What Guests Say About Their Stay

Zhanna

10.0

/ 10

It was our second time , and we were not disappointed! Very nice hotel. They have an indoor pool and well equipped gym. Rooms are beautiful. Highly recommend!

Evgeny

10.0

/ 10

Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))

Verified traveler

10.0

/ 10

Our stay at The St Regis was incredible! The service is great! I would especially like to thank Anastasia the Butler !

In the Area

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1 Kabanbay Batyr Avenue, Astana Qalasy, Kazakhstan, 010000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at The St. Regis Astana is a good choice when you are visiting Astana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The St. Regis Astana

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1 Kabanbay Batyr Avenue, Astana Qalasy, Kazakhstan, 010000

Discover More About The St. Regis Astana

Location

Staying at The St. Regis Astana is a good choice when you are visiting Astana.

About The St. Regis Astana

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The St. Regis Astana exclusively for you.

Get precious and unforgettable moment during your stay at The St. Regis Astana.

All facilities in The St. Regis Astana

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

ROMANTIC_PACKAGE
Indoor pool
Turkish bath
Spa
Garden
Health club
Library
Sauna
Steam room

General

Smoking area
Banquet
Ballroom
PARKING
Terrace

Business Facilities

Meeting facilities
Conference room
Business center
CONFERENCE_SPACE
Computer station

Public Facilities

Others
Elevator
Restaurant
Safety deposit box

Nearby Facilities

GIFT_SHOP_OR_NEWSSTAND
Hair salon
ATM/Banking

Family-friendly Facilities

Children club with surcharge
SUPERVISED_CHILDCARE_SURCHARGE

Food and Drinks

Bar
Breakfast

Sports and Recreations

Fitness
Game room

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking

Kids and Pets

Babysitting with surcharge

Shuttle Service

Airport transfer with surcharge

Accommodation Policy & General Information in The St. Regis Astana

Important Note

Fee for full breakfast: approximately KZT 19500 for adults and KZT 9750 for children
Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: KZT 22400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The St. Regis Astana	120
Number of floors in The St. Regis Astana	10
Another facilities in The St. Regis Astana	Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in The St. Regis Astana

What are available facilities at The St. Regis Astana?

There are top facilites at The St. Regis Astana such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The St. Regis Astana?

The standard check-in time at The St. Regis Astana is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The St. Regis Astana provide breakfast?

Yes, The St. Regis Astana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The St. Regis Astana

Overall Ratings & Reviews The St. Regis Astana

Other sources (34)

9.6

Exceptional

From 34 reviews

Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews The St. Regis Astana

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Top reviews

Zhanna

Business with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

It was our second time , and we were not disappointed! Very nice hotel. They have an indoor pool and well equipped gym. Rooms are beautiful. Highly recommend!

Zhanna

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Everything is just perfect!

Verified traveler

10.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

The best hotel in Astana, nothing more to add.

Gantulga

Business

10.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

Very nice hotel

Evgeny

Business with Friends

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))

Verified traveler

Friends and Family

10.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

Our stay at The St Regis was incredible! The service is great! I would especially like to thank Anastasia the Butler !

EMILIA

10.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Kristjan

Leisure

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Perfect

Daniyar

Leisure

10.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

Amazing service, great location, great food!

David

Business

10.0

/10

Reviewed 218 week(s) ago

Hotels.com verified review

Simply the best in Nur-Sultan with the Ritz-Carlton

Verified traveler

10.0

/10

Reviewed 278 week(s) ago

Hotels.com verified review

We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.

Verified traveler

Business

10.0

/10

Reviewed 318 week(s) ago

Expedia Group verified review

I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!

Verified traveler

Leisure

10.0

/10

Reviewed 331 week(s) ago

Expedia Group verified review

Amazing Hotel. All in top class Staff is professional and helpful Location is great

Rahul

10.0

/10

Reviewed 357 week(s) ago

Hotels.com verified review

Amazing hotel and service - would definitely stay there again!

Frankie

10.0

/10

Reviewed 358 week(s) ago

Hotels.com verified review

Amazing experience! Highly recommend for this hotel. Value for money choice

Verified traveler

10.0

/10

Reviewed 364 week(s) ago

Hotels.com verified review

The best hotel in Astana and now my favorite. Definitely will come back.

Verified traveler

10.0

/10

Reviewed 373 week(s) ago

Hotels.com verified review

Hotel and staff were amazing--they made us feel welcome from the minute we arrived and did everything in their power to make our stay enjoyable and memorable. Food choices in the hotel were excellent, the only drawback is the location. It is far away from anything and a car is definitely needed to venture out.

Verified traveler

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Mükemmeldi tek problem 14 şubatta cıkış yapıyordum bavulları taşıyacak bir kisi bile yoktu aşağı kendim indirmek zorunda kaldım onun dışında çok çok iyidi

Joost

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Exceeding expectations

NOUV AMEX AIR FRANCE

10.0

/10

Reviewed 97 week(s) ago

Hotels.com verified review

Très belle hôtel moderne, calme, chambre spacieuse, spa magnifique et des restaurants de qualité.

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