Palm Nest - JKIA

Good security. The staffs were very friendly

Did not stay at this property. Decided to stay at another location

Friendly staff, and welcoming environment.

The service is excellent and especially thanks to Christine for driving me around the city. The hotel is a bit hard to find but as a single traveler I felt safe and well taken care of.

Host is very helpful!

Friendly

Clean and quiet

Typical Nairobi room....everything is run down or worn out. The manager was absolutely great which made the stay bearable. The hygiene standards are low in Kenya and this is why I hate traveling to this country. Go at your own risk....

Very responsible price and 20 minutes from the airport

Good

Wonderful property with hot showers and yummy breakfast!

Beautiful rooms and the staff was wonderful

Pickup was late

This is more like a Air B&B and not an actual hotel. Challenging to accommodate late check ins. Our Driver had to wait outside the gate and call to wake up the owners. Expedia did not explain that this place was not a hotel.

Christine and team are very much friendly and willing to help wherever needed.

The staff were nice and very helpful especially the manger Christine. I was disappointed with the cleanliness, the dinning sink was never cleaned the stains I found on my first day were there until I left, the towels in the room were dirt as well as the towel in the dining area. It was never changed. With covid it was a bit scary. I never used them

The one night stay was okay. The ladies attending to us were fantastic and helpful. The rooms are spacious and neat. Very nice shower with warm water. Bedding could be improved upon. Location is ideal for airport and very serene but the road to the place is bumpy. The GPS location was off, the place is much nearer the main road (Mombasa Road) and Gateway Mall than shown on the pin. Pick up from airport or drop off can be arranged as well as local drives. Breakfast was okay.

very friendly and welcoming environment the host does everything for you that makes you happy. Thank you so much christin you are a great host

Kind and lovely people who are genuine and friendly. Christine was most accommodating and helpful. very nice to talk with. Derrick was soft-spoken and respectful and very hard working. I enjoyed meeting both of them, and made me feel very welcome and appreciated. I stayed one night in a separate house as the main house was full. but got transferred in the morning to lovely main house. I simply needed to rest after a very long flight where I couldn't sleep. The adjacent house was comfortable, but not really ready for guests. The main house was beautifully appointed and I would recommend staying there. Overallit was a great experience to stay there, reasonably priced, home cooked meals, and a staff that would have taken me to see the sights of Nairobi if I had more time to spend with them. I enjoyed my stay and hope to return in the future.

Super clean and friendly. Great value for the price and near the airport. They can organize transport easily to and from JKIA if needed. They're ready and waiting for you like you are family coming in to town :).