Novotel Luxembourg Centre

部屋もバスルームもすべてが清潔で快適でした。従業員たちは誰もがフレンドリーでとても親切でした。チェックアウト後も荷物を無料で預かってくれました。ホテルのレストランも最高でした。お料理はどれも美味しく、物価が高いルクセンブルグにおいて、どれも良心的な値段でした。とても気に入ったので、2日連続で夕飯をホテルのレストランで過ごしました。彼らは間違いなく最高の旅の思い出を提供してくれました。

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Lovely hotel, really friendly staff and clean modern rooms.

Very expensive for a in my opinion standard hotel room.

Great hotel

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On checking in our room wasn’t ready so they gave us a complimentary coffee whilst we waited, we waited around 30 minutes which wasn’t too bad, We Ordered room service and it was the worst pizza I’ve ever had, awful, burnt cheese and no crust? So I wouldn’t order room service if I stayed again, other than that the staff are lovely, the hotel is modern and clean and close to all tourist sites in the city. All round a good stay other than the food and check in time

Lovely hotel, spacious and clean rooms, comfortable. The service was friendly but check-in was a bit slow

Very good cost benefit.

Nice Hotel, Close to the city center. Great staff that where very helpful at validating our parking.

Friendly

One of the most friendly and helpful staff I’ve seen in any hotel Young and awake staff

Not very central to the city. Staff was rude and dismissive of our concerns. Overpriced for how dated the rooms are.

It’s a very nice, clean property. Nice area as well.

The staff were very nice, however the room was dirty. The luggage rack looked like someone spilled milk shake on it and housekeeping was not able to wipe it. The hot water kettle still had coffee inside. The toilet floor still smelled like pee. The room was non smoking but it smelled like someone had smoked in the room prior to our leaving.

Very convenient since it’s near the train station and bus stop. Had a great time staying at this hotel. The staff is helpful, warm and friendly.

Great stay

Good location for city centre and not too far from the airport.

Great hotel with lots of things to do within walking distance. Would highly recommend for anyone travelling with a small family.

Location of the property is great! Bus to the airport just around the corner, but that's the only positive. We found silverfish in our room, the TV didn't work but it's the weekend so we can't help you or do we care. There was zero customer service. Having a separate toilet is great but it's inconvenient and unhygienic to have to go to a different room to wash your hands. Paper cups in the room for hot drinks?! Why? What a waste. These cups aren't really reusable and get thrown away rather than washed. Overall for a well known branded hotel I was very disappointed and would think twice when booking Novotel again.