Gem Island Resort & Spa

Hotels
8.0
/10
Very Good
22 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
I can see the reef around me without scuba equipment.You can touch the fish with your hand and enjoy the island rhythm.
Stefania
10.0
/ 10
Resort molto bello. Tutte le camere sono curate e pulitissime e si affacciano sul mare con una vista spettacolare. Il personale è estremamente gentile ed i servizi sulla spiaggia sono ottimi. Unica pecca è il wi fi che non funziona nonostante sia indicato come servizio disponibile, quindi bisogna attrezzarsi di schede locali per accedere a internet e telefonare.
YUKIE
10.0
/ 10
一番気に入ったのは広いバルコニーです。とっても美しい景色を見ながらのんびりできます。前日に泊まったクアラトレンガヌのチャイナタウンにあるスーパーでビールを買って持ち込みました 海もきれいでビーチでのシュノーケリングもなかなか楽しめました。 食事はアラカルトにしましたが、特にチキンレンダンなどローカルフードがとてもおいしかったです。
In the Area
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Lot 2804, Pulau Gemia, Daerah Marang, Gemia Island, Marang, Terengganu, Malaysia, 21600

Main Facilities

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Restaurant
Gem Island Resort & Spa is a hotel in a good neighborhood, which is located at Gemia Island.
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What's around Gem Island Resort & Spa

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Lot 2804, Pulau Gemia, Daerah Marang, Gemia Island, Marang, Terengganu, Malaysia, 21600
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Location


Gem Island Resort & Spa is a hotel in a good neighborhood, which is located at Gemia Island.

About Gem Island Resort & Spa

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Gem Island Resort & Spa.

Savor your favorite dishes with special cuisines from Gem Island Resort & Spa exclusively for you.

Gem Island Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Gem Island Resort & Spa is the right place to stay.

All facilities in Gem Island Resort & Spa

Others Gem Island Resort & Spa
Others

Public Facilities

  • Restaurant
  • SMOKE_FREE
  • Others

Business Facilities

  • MEETING_ROOM

Hotel Services

  • Front desk

Accommodation Policy & General Information in Gem Island Resort & Spa

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Airport shuttle fee: MYR 75.00 per person (one-way)
  • Airport shuttle fee per child: MYR 55.00 (one-way)
  • Late check-out fee: MYR 100.00 (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 7 AM - 8:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Please note: Electricity is not available 2:30-5:30 PM. Gem Island Resort & Spa is accessible via boat transfer from Marang Jetty Terminal. Departures from Marang Jetty are 9 AM, 11 AM, 1 PM (excludes Fridays), and 3 PM. Departures from resort are 9.30 AM, 11.30 AM, 1:30 PM (excludes Fridays), and 3.30 PM. Listed transfer services fees apply and additional Marine Park Jetty fees are required.

The property is closed between October 15 and February 28.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Gem Island Resort & Spa
45
Another facilities in Gem Island Resort & Spa
SMOKE_FREE, Others, MEETING_ROOM, Front desk

Frequently asked question in Gem Island Resort & Spa

What are available facilities at Gem Island Resort & Spa?
There are top facilites at Gem Island Resort & Spa such as Restaurant. (some may require extra charges)
What is normal check-in & check-out time at Gem Island Resort & Spa?
The standard check-in time at Gem Island Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Gem Island Resort & Spa

8.0
Very Good
From 22 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

7.8

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Traveler Reviews Gem Island Resort & Spa

Number of reviews per page
20
40
Top reviews
Nurul Huda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

I like the service, view and also love the foods more..
Bahiyah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Gem allows the privacy of being in a private island. This could be further enhance by having a more up to date setting of a restaurant. Staffs are friendly and warmth.
Verified traveler
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

A place you can have peace of mind. Nice hotel close to the beach, corals, dive sites. Not far to kayak to Bukit Singa for hiking and awesome view
Chai Liang
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

A quiet and small island which suitable for people who likes some peaceful time. Compared to the Pulau Kapas nearby which is more crowded, this small island allowed us to enjoy our time without much disturbance. Price of food is not cheap for ala carte meal set. We ordered some dishes with rice to share among family members. Taste is ok though not very fantastic. It would be better if the price of accommodation is cheaper since no other facilities around for longer stay.
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Kent
6.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Very nice place, but in need of maintenance. The place is still comfortable but would be a lot nicer with more maintenance. The staff is super and the chef at the restaurant awesome! I will return considering the price range per night around 70-80 euros which is what we paid.
Verified traveler
6.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

- Room was very dusty and when you step in, you can feel the dust on your feet. - Room also has a certain dated smell. - Island surrounding is great, peaceful and private caving sites you can hangout at. - Nothing unique about the Island and as no Turtle seen at conservation pit. - Dinner at the restaurant is great! The food is 5/5.
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Steve
8.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

The highlight was watching colourful tropical fish at high tide from our balcony. Food at the restaurant was expensive for Malaysian standard but compensated by prompt service, quality and portions. Could do with another waiter/ress. It is unusual to see all staff are male.We wonder why. The beach is clean and water crystal clear. Could do with more information about what beach amenities are complimentary. Bookings at the resort was minimum when we were there so cannot comment on what it will be like when busy. We experienced solitude and absolute relaxing time regardless.Would certainly return again.
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Verified traveler
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

I can see the reef around me without scuba equipment.You can touch the fish with your hand and enjoy the island rhythm.
Jon Vitas
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

The ambiance was great. The place has a nice rustic feel in it, and the villas are all built on top of the rocks so you can really hear the waves at night. Food was great, and priced reasonably. I would therefore recommend this place to anyone who just want to escape from the bustling city life, and just get in touch with nature.
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Xabi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Lugar para el relax, desconexión total, ideal para finalizar el viaje
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

+Sehr freundliches Personal +schönes Zimmer +bequemes Bett -viele Ameisen auf dem Balkon -Weg zu den Wasservillen wirkt ungepflegt -Pool sieht etwas abgeranzt aus
Stefania
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Resort molto bello. Tutte le camere sono curate e pulitissime e si affacciano sul mare con una vista spettacolare. Il personale è estremamente gentile ed i servizi sulla spiaggia sono ottimi. Unica pecca è il wi fi che non funziona nonostante sia indicato come servizio disponibile, quindi bisogna attrezzarsi di schede locali per accedere a internet e telefonare.
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Fermin
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Las instalaciones del hotel son buenas y esta ubicado en un lugar extraordinario. Me queda la impresión de que es un hotel Resort de "Quiero y no puedo". Es muy caro para el servicio que dan, al estar en una isla las opciones de comer son muy limitadas su restaurante duplica literalmente los precios al resto de restaurantes de Kapas y si quieres ir a Kapas tienes que ir en la lancha del hotel que aunque esta a 5min es muy caro por lo que no merece ir a comer a Kapas. Lo primero que te dicen es que de 14:30 a 17:30 no hay luz en la isla, cortan el generador para ahorrar, que la piscina del hotel esta en un estado lamentable, que el ordenador del loving no se puede usar por la mañanas. Nosotros llegamos a la hora de comer, comimos, nos fuimos hacer Snorkel, luego a cenar y posteriormente a la cama, apagamos las luces nos metimos en al cama y la sorpresa fue a la mañana siguiente cuando con luz en la habitación destapo las sabanas y vemos como toda la parte baja de la cama estaba llena de marchas de sangre, nos habían colocado sabanas de alguien que se habría cortado en las piernas y había manchado al sabana, fui a la recepción a quejarnos y nos dijeron que lo sentían mucho, desayunamos fuimos a la playa, comimos y por la tarde aun seguían sin cambiar las sabanas, volví a la recepción y ya nos cambiaron las sabanas. Se equivocaron varias veces a la hora de traernos la comida y la traían picante cuando la pedíamos no picante. Es una pena que gestionen el Resort así.
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Verified traveler
8.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Top pour deux a 3 jours de repos max. aucune animations, piscine serait plutôt un point d’eau, petite plage , prevoir chassures aquatiques, trop rochers , peu de chaises longues. Sinon aquarium géant. Qualité des repas très moyen.
RM
6.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

The location is incredible. When staying in a water villa, you will be facing 2 white sand beaches. You just need to rent a kayak at the hotel, go on that beach and do some snorkeling there to see dozens of clowns fishes, small sharks and so on. Now talking about the hotel, it’s a but disappointing, it could be amazing but I’m not sure they know what “service” means and it seems there is no manager there. We wanted to rent a kayak after lunch but there was no staff so I just filled in the paper by myself and we took one. When returning it 2 hours later, the guy was half sleeping, and did not bother to come and help us. This is just an example of the kind of service you will get. The restaurant is great, though, and the staff is really nice. So I have mixed feelings about this place. The island is awesome but how they manage the hotel is a bit of a waste.
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YUKIE
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

一番気に入ったのは広いバルコニーです。とっても美しい景色を見ながらのんびりできます。前日に泊まったクアラトレンガヌのチャイナタウンにあるスーパーでビールを買って持ち込みました 海もきれいでビーチでのシュノーケリングもなかなか楽しめました。 食事はアラカルトにしましたが、特にチキンレンダンなどローカルフードがとてもおいしかったです。
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

シュノーケルのツアーに参加しなくても、熱帯魚がすぐビーチのそばでみられます。産まれたばかりの亀を海にもどすイベントもあり最高でした。食事もリーゾナブルでとてもおいしかったです。
クリス1979
6.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

クアラトレンガヌの空港からタクシーで40分、固定料金でRM55。そこからボートで約10分。水は透き通っていて美しい。シュノーケルがよい。ビーチ自体は小さいので混んだら不快だろうと思った。この日はビーチで建物の工事をやっていて騒音で最悪。カヤックを借りて隣のカパス島のビーチまで15分くらい。カパス島のビーチは誰もいなくてプライベート感があった。部屋からのビューが海なのはよい。釣り型の椅子が心地よい。部屋も清潔でエアコンがきちんと効いた。WiFiがロビーだけしか使えなくて、すごく遅いのでいらつく。料理はまぁまぁ。サテがオススメ。
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