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Exterior 3 Macalister Hotel Managed By The Ascott Limited

Lobby 4 Macalister Hotel Managed By The Ascott Limited

Exterior 5 Macalister Hotel Managed By The Ascott Limited

Lobby 6 Macalister Hotel Managed By The Ascott Limited

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Macalister Hotel Managed By The Ascott Limited

Name: Macalister Hotel Managed By The Ascott Limited
Address: No 3 Lebuh Nanning , Georgetown, Pulau Pinang, Penang, Malaysia, 10400, No 3 Lebuh Nanning, Penang, 10400, Malaysia
Rating: 9

Hotels

9.0

/10

Exceptional

170 reviews

What Guests Say About Their Stay

Surroundings (7)

Staff Friendliness (7)

Bedroom (6)

Ambiance (4)

Dewi

9.7

/ 10

The room looked exactly like the pictures: spacious, comfy and super clean. There are cafe and bakery store on the first floor. Surely I will stay again soon.

donny r.

9.4

/ 10

great heritage hotel, new building, nice ambience, strategic location near culinary... very recommended 👍

Putri A. S.

9.4

/ 10

this is a new hotel, the room the lobby and the corridor are very bright and clean. the interior of the room is really good with some amenities available such as hair dryer. pretty good location.

Edwin Boswinkel

9.7

/ 10

What a great and super comfy new hotel, everything is spot on from the check in till check out. A little letter welcoming you as you walked into your room which was so thoughtful 👌🏽 Hotel’s location is superb as it’s centrally located with hawker food vendors just right at your door step or few meters walk. Will definitely come back here if visiting penang 😊

In the Area

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No 3 Lebuh Nanning , Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

24-Hour Front Desk

Elevator

WiFi

Macalister Hotel Managed By The Ascott Limited is a hotel in a good neighborhood, which is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Macalister Hotel Managed By The Ascott Limited

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What's around Macalister Hotel Managed By The Ascott Limited

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No 3 Lebuh Nanning , Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Lobby Macalister Hotel Managed By The Ascott Limited

Discover More About Macalister Hotel Managed By The Ascott Limited

Location

Macalister Hotel Managed By The Ascott Limited is a hotel in a good neighborhood, which is located at Georgetown.

About Macalister Hotel Managed By The Ascott Limited

Not only located within easy reach of various places of interests for your adventure, but staying at Macalister Hotel Managed By The Ascott Limited will also give you a pleasant stay.

Macalister Hotel Managed By The Ascott Limited is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Macalister Hotel Managed By The Ascott Limited provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Macalister Hotel Managed By The Ascott Limited is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Macalister Hotel Managed By The Ascott Limited provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Macalister Hotel Managed By The Ascott Limited, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Macalister Hotel Managed By The Ascott Limited, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Macalister Hotel Managed By The Ascott Limited.

If you plan to have a long-term stay, staying at Macalister Hotel Managed By The Ascott Limited is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Macalister Hotel Managed By The Ascott Limited is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Macalister Hotel Managed By The Ascott Limited will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Macalister Hotel Managed By The Ascott Limited is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Macalister Hotel Managed By The Ascott Limited.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Macalister Hotel Managed By The Ascott Limited is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Macalister Hotel Managed By The Ascott Limited is the right place to stay.

All facilities in Macalister Hotel Managed By The Ascott Limited

Lobby

Exterior

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Family room
Heater
Non-smoking room
Smoke free

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Luggage storage
Multilingual staff

Public Facilities

Elevator
Safety deposit box
WiFi in public area

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Macalister Hotel Managed By The Ascott Limited

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

24 Hours Reception
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 2 nett per room per night. The Hotel Fee will be collected upon check-in.

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Available rooms at Macalister Hotel Managed By The Ascott Limited	26
Number of floors in Macalister Hotel Managed By The Ascott Limited	3
Another facilities in Macalister Hotel Managed By The Ascott Limited	ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Macalister Hotel Managed By The Ascott Limited

What are available facilities at Macalister Hotel Managed By The Ascott Limited?

There are top facilites at Macalister Hotel Managed By The Ascott Limited such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Macalister Hotel Managed By The Ascott Limited?

The standard check-in time at Macalister Hotel Managed By The Ascott Limited is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Macalister Hotel Managed By The Ascott Limited

Overall Ratings & Reviews Macalister Hotel Managed By The Ascott Limited

Traveloka (141)

Other sources (29)

9.0

Exceptional

From 141 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.3

Meal

8.7

Location

9.2

Service and Facilites

9.1

People often mention about Macalister Hotel Managed By The Ascott Limited

All

Surroundings (8)

Staff Friendliness (8)

Bedroom (8)

Ambiance (7)

Bathroom (6)

Room Space (5)

Distance to City Center (4)

Accessibility (4)

Wifi (4)

Check-in/out Time (3)

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Traveler Reviews Macalister Hotel Managed By The Ascott Limited

Number of reviews per page

Customer reviews

A***t

8.2

/10

Reviewed 6 week(s) ago

Good, hotel near food places

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Accommodation's Reply

29 Jun 2025

Dear Guest, Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. The Management.

G***a

Leisure

8.8

/10

Reviewed 9 week(s) ago

stayed there for 3 nights. The room was great; it was very clean, new, size wise excellent. The location is grewt a walking distance to great food places, 1.5-3 km from most touristy area. it's just a few meters away from main road, so it is quiet. Some amenities such as handsoap and hair dryer are available upon request. The staffs and cleaning service are very friendly. Goodforv value and it's highly recommended.

2 people find it helpful

Accommodation's Reply

18 Jun 2025

Hi Sir/Madam. Thank you for sharing your experience! We are delighted to hear that you enjoyed our cozy and modern interior set within our heritage architecture. Providing great service is always our top priority, and we're thrilled that it enhanced your stay. We have noted your feedback and will continue to work on further improvements. We look forward to welcoming you back soon! The Management.

Naylun R.

6.5

/10

Reviewed 20 week(s) ago

Uncomfortable at night, disturbed by the sound of the emergency alarm.

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1 people find it helpful

Accommodation's Reply

28 Mar 2025

Hi Naylun. I'm sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the noise. Your feedback is valuable, and we'll do our best to address this issue to enhance the quality of our guests' experiences in the future. Thank you for bringing this to our attention. The Management.

yuenni

Staycation

9.4

/10

Reviewed 28 week(s) ago

Always back to this hotel. Stay in here many times and never get bored. The bed so comfy and clean, Located in the middle of macalister streets, easy to find foods, atm, drugs store, near from hospitals, etc.

2 people find it helpful

Accommodation's Reply

29 Jan 2025

Hi Yuenni. Thank you for sharing your thoughts on your recent stay. We are glad you were very comfortable with the bed and overall, a good stay. Look forward to your returning in future! The Management.

N***a

Leisure

9.4

/10

Reviewed 33 week(s) ago

Friendly and responsive hotel staff

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Deasy E.

Medical

9.2

/10

Reviewed 43 week(s) ago

The hotel is nice, in the middle of the city, only parking is difficult, the rooms are cool and minimalist, only the TV channels are bad 😁, the amenities are okay, I'm satisfied, God willing I'll come here again with the kids, highly recommended.

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Accommodation's Reply

15 Oct 2024

Dear M/M Deasy E, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay . We hope there will be a chance to welcome you again and to provide you an excellent stay. Best Regards , Grace Wong Penang Hotel Collection Managed by The Ascott Limited

H***a

Medical

9.1

/10

Reviewed 44 week(s) ago

The hotel staff is friendly, the hotel is clean, the location is strategic for culinary, unfortunately the room is a bit narrow, but the bathroom is spacious & clean.

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2 people find it helpful

Accommodation's Reply

30 Sep 2024

Dear Valued Guest, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay . We hope there will be a chance to welcome you again and to provide you an excellent stay. Best Regards , Grace Wong Penang Hotel Collection Managed by The Ascott Limited

N***a

Leisure

8.2

/10

Reviewed 46 week(s) ago

The hotel staff is friendly, the hotel is clean.

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Accommodation's Reply

24 Sep 2024

edwinbunawan

Medical

8.5

/10

Reviewed 46 week(s) ago

Friendly staff, location close to the center of activity and culinary, rooms are also clean and tidy.

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Accommodation's Reply

24 Sep 2024

Dear M/M Edwin, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay . We hope there will be a chance to welcome you again and to provide you an excellent stay. Best Regards , Grace Wong Penang Hotel Collection Managed by The Ascott Limited

H***y

Medical

10.0

/10

Reviewed 48 week(s) ago

The best reception staff ever!

1 people find it helpful

Accommodation's Reply

10 Sep 2024

Dear Valued Guest, Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards , Grace Wong PHC Hotels

A***s

Medical

9.1

/10

Reviewed 50 week(s) ago

Great location. Very clean room. Recommended.

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Accommodation's Reply

10 Sep 2024

Dear Valued Guest , Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards , Grace Wong PHC Hotels

O***i

Staycation

9.4

/10

Reviewed 58 week(s) ago

The room was great, I got the corner room so its bigger than other room. Please get room 301 if you want spacious room!

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Accommodation's Reply

27 Jun 2024

Dear Valued Guest, Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well. Kind Regards Grace Wong Revenue Manager

M***y

Medical

9.4

/10

Reviewed 58 week(s) ago

Nice location, easy to find food in surrounding area.

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Accommodation's Reply

27 Jun 2024

I***i

9.7

/10

Reviewed 71 week(s) ago

Clean hotel, friendly staff, have stayed here twice and if I go to Penang I will definitely stay here again 😍👍.

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1 people find it helpful

Accommodation's Reply

15 Apr 2024

We are delighted to hear that you had an enjoyable experience during your recent stay at PHC Hotels. Thank you for choosing to stay with us and we hope to welcome you back again in future. Kind Regards Grace Wong Revenue Manager

merina w.

6.0

/10

Reviewed 75 week(s) ago

Kamarnya kecil, gak setara dengan harganya.

1 people find it helpful

Nita A.

9.7

/10

Reviewed 85 week(s) ago

Good staying experience, good and polite receptionist, clean rooms, all good service 👍.

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2 people find it helpful

Denny J.

9.7

/10

Reviewed 97 week(s) ago

I had the most pleasant stay here for 2 nights. Quite spacious living room and there is microwive inside. And there is TV in every bedroom and in the living room. Good value for money

1 people find it helpful

Accommodation's Reply

11 Oct 2023

Warmest Greetings from Penang Hotel Collection! Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time. Kind Regards Grace Wong Revenue Manager

Angelia A.

9.4

/10

Reviewed 107 week(s) ago

Try to improve the cleaning service and most importantly pay attention to the attitude of the cleaning service to be more polite and better. Even though the others are okay. Only the cleaning service is lacking.

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3 people find it helpful

jan a.

9.7

/10

Reviewed 129 week(s) ago

Topp! Perfect service from front desk and manager staff. Always stay here when I go to penang.

2 people find it helpful

Anabella P.

9.4

/10

Reviewed 129 week(s) ago

The room is spacious, it's big. The staffs are really kind and friendly, and the hotel room is clean. However, the television channel is always buffering, I don't know it was wifi connection problem or something else, it's not comfortable to watch the television if it keeps on buffering every 10 seconds. And the air conditioner is right above the bed, it is under our face when we are sleeping and it gets really cold, we could catch a cold, we could get sick if the air conditioner is placed right above our head. And the toilet spray bidet is placed in the left side of the toilet, so for right handed person it's not convenient to use it.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.