PARKROYAL COLLECTION Kuala Lumpur

Hotels
8.6
/10
Very Good
820 reviews

What Guests Say About Their Stay

Distance To City Center (18)
Bedroom (17)
Bathroom (17)
Hotel Area (17)
E***e
8.8
/ 10
Staff were all super friendly and accommodating. Since our room was free, we got the chance to check in a few hours earlier, which was great. The location of the hotel was also great as it was close to large malls, making it a convenient place to stay when on a short trip in KL. The room was clean and provided all the needed amenities. Overall, it was a very comfortable place to stay and my family and I would definitely revisit.
irfanudin t.
9.7
/ 10
Easy check in, friendly staff and helpful, clean room and bathroom, complete inside room facilities: amenities, fridge, iron, hairdryer, etc., hot shower did well so did the air conditioner, great location too, a lot of shopping center around the hotel, just walking to, easy check out, so far it was great, will be back this hotel while visit Kuala Lumpur.
In the Area
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
PARKROYAL COLLECTION Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around PARKROYAL COLLECTION Kuala Lumpur

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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
Lobby PARKROYAL COLLECTION Kuala Lumpur
Exterior 2 PARKROYAL COLLECTION Kuala Lumpur

Discover More About PARKROYAL COLLECTION Kuala Lumpur

Location


PARKROYAL COLLECTION Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.

About PARKROYAL COLLECTION Kuala Lumpur

Whether you are planning an event or other special occasions, PARKROYAL COLLECTION Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

PARKROYAL COLLECTION Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, PARKROYAL COLLECTION Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at PARKROYAL COLLECTION Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from PARKROYAL COLLECTION Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

PARKROYAL COLLECTION Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at PARKROYAL COLLECTION Kuala Lumpur.

All facilities in PARKROYAL COLLECTION Kuala Lumpur

Bar, Cafe and Lounge PARKROYAL COLLECTION Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool PARKROYAL COLLECTION Kuala Lumpur
Swimming Pool
Fitness Center PARKROYAL COLLECTION Kuala Lumpur
Fitness Center
Functional Hall PARKROYAL COLLECTION Kuala Lumpur
Functional Hall
Common Space PARKROYAL COLLECTION Kuala Lumpur
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Gala dinner
  • Gluten-free meals
  • Poolside bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke free

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Access friendly
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Beach towel
  • Fitness center
  • Massage
  • Outdoor saltwater pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Hot tub
  • Sun loungers

Transportation

  • Airport transfer
  • Parking with surcharge
  • Limo or town car service
  • Shopping center shuttle
  • Shopping center shuttle with surcharge
  • Valet parking
  • Valet parking with surcharge

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer with surcharge

Accommodation Policy & General Information in PARKROYAL COLLECTION Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at PARKROYAL COLLECTION Kuala Lumpur
527
Number of floors in PARKROYAL COLLECTION Kuala Lumpur
21
Another facilities in PARKROYAL COLLECTION Kuala Lumpur
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in PARKROYAL COLLECTION Kuala Lumpur

What are available facilities at PARKROYAL COLLECTION Kuala Lumpur?
There are top facilites at PARKROYAL COLLECTION Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PARKROYAL COLLECTION Kuala Lumpur?
The standard check-in time at PARKROYAL COLLECTION Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does PARKROYAL COLLECTION Kuala Lumpur provide breakfast?
Yes, PARKROYAL COLLECTION Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of PARKROYAL COLLECTION Kuala Lumpur?
PARKROYAL COLLECTION Kuala Lumpur is a 5.0-star hotel.
How many floors does PARKROYAL COLLECTION Kuala Lumpur have?
PARKROYAL COLLECTION Kuala Lumpur has 21 floors.
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More Reviews from Other Guests in PARKROYAL COLLECTION Kuala Lumpur

8.6
Very Good
From 683 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews PARKROYAL COLLECTION Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Tham Yu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was appalling that the toilet flush was so inefficient. It could barely flush, and we had to hold the flush button for at least 5 long seconds before anything vanishes down the sewage. This is very shocking, and certainly unexpected, that a hotel of such standard and quality would allow this kind of flush power? And then the bathroom door has a nail sticking out -- initially, we thought it was unfinished carpentry or repair work, but it turned out that one of the metallic hooks were not replaced, leaving a bare nail sticking out. How can we possibly hang our clothes or towel inside the bathroom? Shall we have more thoughtful and meticulous maintenance of facilities, please? We are in Kuala Lumpur for the weekend, celebrating Mother's Day. Without a doubt, this is quite disappointing. My mother, in her 70s, has scoliosis, and cannot walk with ease. The staff did not even notice her to open the doors for her at the main entrance -- we were making our way to the main lobby outside to wait for our Grab ride's arrival. The staff were just standing around, or worse, physically absent, so my mum had to struggle with the rather heavy doors. Can we please have a higher expectation of what service ought to be -- this is a highly-rated accommodation, I believe? Finally, there were some brown spots / stains on my bed duvet / cover. We requested for housekeeping and we are rewarded with dirty bed duvey / cover. The irony!
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Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel in a great location.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was well situated in Bukit Bintan area near shopping and restaurants. Able to walk to nearby shopping Centers and the night eating areas. Hotel was fantastic with a great bar for winding down in the evening and the facilities were well maintained.
GAY
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel checkinstaff very poor attitude and not attentive atall. She does not want to Expedia confirmation number but demand full document. I told her right upon checkinthat my booking made under Roy Gay but she just check my passport without Roy demand document instead
Chuen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place. Can’t beat the location. Clean and friendly
Rebecca Nicole
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I booked for 6 nights, and after the first night I had to book a flight home urgently. The hotel was not willing to refund any of the 5 nights accomodation whatsoever. I have emailed them twice since coming home and no one has bothered to acknowledge my email. The concierge overprice you for taxi, quoted me 200 RM to the airport, I found a different taxi myself for 75 RM. Upon arrival to this hotel, the line at reception was huge. I waited approximately 40 minutes just to check in. The room was average, stains on the couch and the coffee table wasn’t cleaned at all. This is definitely not a five star hotel
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Nancy
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bathroom was disgusting. Shower had mold and grime. It was evident that it wasn’t cleaned or properly maintained. Shower did not properly drain.
joseph
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice
Stewart Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice response on arriving snd the rest of the week food service was great and the entire adventure was worth it
Dyana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

AC control in the room doesn’t seem to work and they need to replace hairdryer.
Sasi K.
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good ✔️ all around
tracie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic stay. Very luxe. A few minor thoughts: Beds need a softer top. The rules for executive lounge are no children and no sports wear. We experienced both. If this is a rule please follow through. Better coffee! Please get a barista for breakfast up/ down stairs!
Abdiwasa
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stff
Ryan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
AHMAD ISSA
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel
Abdul Khalid Mohd
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location is a plus. Unfortunately check in was not a good experience waiting for rooms to be available for family. Also
Peter Donald
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff in the Club Room were so friendly, just fantastic really.
steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff friendly and helpful, couple of minor problems with room sorted promptly, would recommend and stay again
Zhong fen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

2nd time staying in this hotel. Room is ok, but the toilet needs a lot of upgrades. Molds all over, shower mixer and taps need replacement
ABDULLAH AL ZAHIR
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice Place
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.