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Renaissance Kuala Lumpur Hotel & Convention Centre
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Renaissance Kuala Lumpur Hotel & Convention Centre
Hotels
8.4
/10
Very Good
1,185 reviews
What Guests Say About Their Stay
Family Friendly (6)
Room Space (6)
Distance To City Center (4)
Staff Friendliness (4)
MOHD H. B. M. J.
9.7
/ 10
Everything was great. Lift superfast. Breakfast variety of choice and yummy. Pool awesome. They also provide jacuzzi, sauna and steam room. Nice one. Will come again next time for sure. And the staff are really helpful.
Eko T. R.
9.4
/ 10
Comfortable and convenient to stay.
Aishah J.
9.1
/ 10
More than what I expected. I'm sure will come again.
In the Area
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Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Renaissance Kuala Lumpur Hotel & Convention Centre
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What's around Renaissance Kuala Lumpur Hotel & Convention Centre
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Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Discover More About Renaissance Kuala Lumpur Hotel & Convention Centre
Location
Renaissance Kuala Lumpur Hotel & Convention Centre is located in area / city Kuala Lumpur City Centre.
About Renaissance Kuala Lumpur Hotel & Convention Centre
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Renaissance Kuala Lumpur Hotel & Convention Centre exclusively for you.
Renaissance Kuala Lumpur Hotel & Convention Centre is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Renaissance Kuala Lumpur Hotel & Convention Centre.
All facilities in Renaissance Kuala Lumpur Hotel & Convention Centre
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- ROMANTIC_PACKAGE
- Beach umbrella
- Outdoor pool
- Garden
- Spa
- Waterslide
- Pool cabanas
- Pool sun loungers
General
- PARKING
- Banquet
- Ballroom
- RECEPTION_HALL
- PARKING_SURCHARGE
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- CONFERENCE_CENTER
- MEETING_ROOM
- CONFERENCE_SPACE
- Computer station
Public Facilities
- Others
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Transportation
- TRAIN_STATION_ACCESS_SURCHARGE
- Limo or town car service
- BUS_STATION_ACCESS_SURCHARGE
- Valet parking with surcharge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Family-friendly Facilities
- Children club
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Renaissance Kuala Lumpur Hotel & Convention Centre
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
- Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
- Covered self parking fee: MYR 10 per day
- Secured valet parking fee: MYR 70 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Renaissance Kuala Lumpur Hotel & Convention Centre | 406 |
Number of floors in Renaissance Kuala Lumpur Hotel & Convention Centre | 27 |
Another facilities in Renaissance Kuala Lumpur Hotel & Convention Centre | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Renaissance Kuala Lumpur Hotel & Convention Centre
What are available facilities at Renaissance Kuala Lumpur Hotel & Convention Centre?
There are top facilites at Renaissance Kuala Lumpur Hotel & Convention Centre such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Kuala Lumpur Hotel & Convention Centre?
The standard check-in time at Renaissance Kuala Lumpur Hotel & Convention Centre is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Renaissance Kuala Lumpur Hotel & Convention Centre provide breakfast?
Yes, Renaissance Kuala Lumpur Hotel & Convention Centre provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Renaissance Kuala Lumpur Hotel & Convention Centre
Traveloka (194)
Other sources (991)
8.4
Very Good
From 991 reviews
Cleanliness
8.4
Room Comfort
8.4
Location
8.6
Service and Facilites
8.6
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Traveler Reviews Renaissance Kuala Lumpur Hotel & Convention Centre
Number of reviews per page
20
40
Top reviews
Yeze
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
NA
Ahmad Syahir
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellence customer service. Liked their attention to ensure special request accommodated. Thanks!
fahmida
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a fantastic time here with our family 8 years ago, so we decided to return. The latest refurbishment has exceeded our expectations! The kids thoroughly enjoyed the pool, and the staff's friendliness and helpfulness really stood out. The breakfast has a wide range of delicious food options too! In fact, we liked it so much that we've cancelled our other hotel booking for when we come back to KL after our stopover to Langkawi and booking the Renaissance instead! 🙂
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kheng mun
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel did many things right, they made a special effort for our 3 year old, gave us a free upgrade on check-in, and generally made an effort to provide good service. The room and pool were also very clean. The buffer breakfast had a good selection of quality food. Unfortunately, the quality of service wasn’t consistent across all staff. They was a bit of a language barrier with the staff at reception which was probably what led to our late checkout not being processed, and resulted in me standing at the busy reception in my wet swimmers trying to get access to our room again. The room facing the main road is also extremely noisy at night and I am not usually sensitive to a bit of noise, so we had to be moved to another room facing the pool. Lastly, there doesn’t seem to be any consistency when the member discount is applied so I had to constant ask for it.
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Zunaid
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Excellent location near tram and KLCC. Rooms clean and spacious. Pool was cold and extremely busy with limited beds available.
Verified traveler
Friends and Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
We love it very much especially the kids section
Fariza
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Celebrated my birthday here and we were greeted with a lovely complimentary deco by the hotel. Kids friendly property. My son loves it so much. Love that we have this in the middle of the city. Walkable to monorail station. Satisfied breakfast selection. Spacious room and bathroom including bath tub and bidet.
Downside is room facing kl tower will have problem sleeping due to the very loud noise at night because of the rempits.
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Brandon
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
no
Juliette
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
It’s an excellent property close to the Petronas twin-towers, KL tower and walking distance to all the must see sites. They also have excellent breakfast bullet spread. Wd enjoyed our stay.
Kartiwi
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Very nice hotel and very clean, happy to stay here and the food very nice. Hope next come to Kuala Lumpur and stay here again
Rodrigue
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
All perfect I will comeback
Syed
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Staff has to improve their actions and behavior while approaching customers in dining areas.
Ahmad Syahir
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
First time being here, it was to try out their water park for kids. Needless to say, we enjoyed playing with my kids at the pool.
Second time coming here to celebrate birthday of our kids since they love to play at park again, and the location nearby KLCC. Request for a surprise during booking and they did not let us down. A beautiful decoration and cake were made to our room during check in from the Loyalty team (Diah, Lina, Saras, Aisyah, Ifah, and Amalin. Thank you also to the front desk officer, Amelia for smooth check out and final surprise.
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Faris Amad
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Best experience in KL! Wish their rooms had a washing machine. Washing your clothes at the hotel is extremely expensive! Keep that in mind otherwise the amenities and housekeeping was unmatched 👌
Muhammad Fahyyaz
Leisure with Children
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Centralise and kids friendly environment.
Verified traveler
2.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Not for me. Didn’t enjoy the stay nor room. The counter staff who processed our hotel check in could have offered much better customer service. She didn’t address our questions when there were some check in hiccups, leaving us puzzled and unsure next step. We tried to seek clarification but she didnt even look like she wanted to speak to us and just processed the check-in. Service at the lounge was also so so. Disappointing experience.
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ELIZA
Friends and Family
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
When i check in, i was told that an upgrade was given. i enquire about the sofa bed that i wanted for my child and was told that it is in the upgraded room too. So i was not happy when i went into the bigger room and found there was only has a circular sofa. When i went down to find out from reception, i was told the type of room i wanted may not be ready. i was not given an option and i think it is not fair as i checked in at 6pm, how can the room be not ready? the room given was near to lift and facing main road. i could not sleep all night as the room has poor sound proofing. i can hear people walking and talking at the aisle. the noise of the traffic made it worst. The pool was congested and playroom is just a room with few sets of toys that most kids just walk away after a glance.
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Karen
Business
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Very good stuff
Guofu
Business
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
front desk staffs are very friendly,
Ahmad Syahir
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Kids happy with the waterpark, parent happy with the refurbished room. Shower area a bit cramp. Unable to enjoy much the breakfast as were bumped to exec lounge due to overcrowd. But it is ok for us.
Staffs were super attentive and friendly. Didnt get their names but all of them are great in their job and services.
Feel safe at waterpark area as there are alot of staff watching over the area to ensure kids playing nicely. It was raining drizzly and unable to enjoy their playground.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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