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Hotel Riu Turquoise - All Inclusive
Others
7.8
/10
Pleasant
25 reviews
What Guests Say About Their Stay
Kerry Dawn
10.0
/ 10
A beautiful quiet location, we were able to relax which was the purpose of our trip. Staff were amazing, friendly and did everything they could for you. Pools were kept clean and plenty of loungers there and on the beach. Only negative is price of taxis to get anywhere but that is no reflection on the hotel. Would highly recommend
Giovanni
10.0
/ 10
Spectacular beach paradise run with the precision of a Swiss watch by Giorgio, Johan, Daniel and Melonie. Property is brand new, every kind of food you can imagine, truly all inclusive including alcohol and service always with a smile.
Kamran
10.0
/ 10
The facilities are 5 star, the decor, the lounge areas and the pools were all very good. We were all inclusive, the drinks were good quality and varied with a 24 hour bar. Room was clean and beds comfortable, if you wished they would clean it every day. Entertainment every night in a lively setting with always space to sit. Food was a bit hit and miss for us. We found the main buffet good for breakfast but not to our liking for lunch and dinner. Having said that the steakhouse and Indian restaurant make up for this as the food there is delicious. The only downside is its first come first served which means you have to queue an hour before it opens, which to be honest is not really that bad but a bit of an inconvenience. Overall really enjoyed our stay, staff and facilities are amazing.
In the Area
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Pointe Sud Ouest, Black River, Mauritius, 91202
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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What's around Hotel Riu Turquoise - All Inclusive
Pointe Sud Ouest, Black River, Mauritius, 91202
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Location
Staying at Hotel Riu Turquoise - All Inclusive is a good choice when you are visiting Black River.
About Hotel Riu Turquoise - All Inclusive
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Riu Turquoise - All Inclusive exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Riu Turquoise - All Inclusive.
All facilities in Hotel Riu Turquoise - All Inclusive
Others
Things to Do
- Beach umbrella
- Health club
- Outdoor pool
- Poolside bar
- Garden
- Beach towel
- Spa
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
- Snack bar
Family-friendly Facilities
- Children pool
- Children club
General
- Smoking area
- Terrace
Public Facilities
- Others
- Restaurant
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
- Hair salon
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Hotel Riu Turquoise - All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MUR 159.55 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Riu Turquoise - All Inclusive | 390 |
Number of floors in Hotel Riu Turquoise - All Inclusive | 3 |
Another facilities in Hotel Riu Turquoise - All Inclusive | Beach umbrella, Health club, Outdoor pool, Poolside bar, Garden |
Frequently asked question in Hotel Riu Turquoise - All Inclusive
What are available facilities at Hotel Riu Turquoise - All Inclusive?
There are top facilites at Hotel Riu Turquoise - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Turquoise - All Inclusive?
The standard check-in time at Hotel Riu Turquoise - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Riu Turquoise - All Inclusive provide breakfast?
Yes, Hotel Riu Turquoise - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Turquoise - All Inclusive?
Hotel Riu Turquoise - All Inclusive is a 4.0-star hotel.
How many floors does Hotel Riu Turquoise - All Inclusive have?
Hotel Riu Turquoise - All Inclusive has 3 floors.
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More Reviews from Other Guests in Hotel Riu Turquoise - All Inclusive
Other sources (25)
7.8
Pleasant
From 25 reviews
Cleanliness
8.8
Room Comfort
8.0
Service and Facilites
8.6
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Traveler Reviews Hotel Riu Turquoise - All Inclusive
Number of reviews per page
20
40
Top reviews
Mario Alfredo Nassar
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The food is terrible. Poor variaty. Specialty restaurants are a joke they dont open every day plus when they open they dont take reservations you just have to line up (long line) and the variaty and quality of the food is not the best either.... very poor hotel. In addition if you are traveling with kids there is nothing for them very booring.
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Kerry Dawn
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A beautiful quiet location, we were able to relax which was the purpose of our trip. Staff were amazing, friendly and did everything they could for you. Pools were kept clean and plenty of loungers there and on the beach. Only negative is price of taxis to get anywhere but that is no reflection on the hotel. Would highly recommend
Read More
Ali Ejaz
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Me and my wife went here on our honeymoon. We had to wait 6 hours to check in despite paying over 2000 pounds for our stay. The house keeping was terrible they didn’t change the sheets and they still had stains on them. The food was good but not amazing considering the price of admission. The store was very expensive as they were charging 55 euros for a generic blouse. The staff said all the meat was halal despite the hotel serving pork. The pork one day was also next to the chips. I will not be staying here again there are far better options in Mauritius. Please do not waste your money and come here. This trip had severe negative impact on my honeymoon.
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Giovanni
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Spectacular beach paradise run with the precision of a Swiss watch by Giorgio, Johan, Daniel and Melonie. Property is brand new, every kind of food you can imagine, truly all inclusive including alcohol and service always with a smile.
Kamran
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The facilities are 5 star, the decor, the lounge areas and the pools were all very good. We were all inclusive, the drinks were good quality and varied with a 24 hour bar. Room was clean and beds comfortable, if you wished they would clean it every day. Entertainment every night in a lively setting with always space to sit. Food was a bit hit and miss for us. We found the main buffet good for breakfast but not to our liking for lunch and dinner. Having said that the steakhouse and Indian restaurant make up for this as the food there is delicious. The only downside is its first come first served which means you have to queue an hour before it opens, which to be honest is not really that bad but a bit of an inconvenience. Overall really enjoyed our stay, staff and facilities are amazing.
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Patrick
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Definitely a top hotel. Few comments. To give extra information for future guests about small downsides. No hot drinks at lunch and dinner. (It is possible in the various bars), breakfast we found open late 07h30. And yet quite a bit of construction debris (concrete blocks) on the beach and sunbed)
Jerome
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
If one word could describe our stay here… amazing! Only thing that would have made the experience better would be an omelette station, but I’m being picky.
The buffet was excellent. Staff were very friendly, and always accommodating. And the two staff members who organised the group activities were so fun. The kids loved the small dance/ concerts at the end of the night and it was a great way for them to burn energy!
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Gary
Leisure Family
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Excellent service at buffet and restaurant. Very bad service at reception . Air conditioning didn’t work and it took 3 days to get a new room. Very hard to get a reservation , since there are only 2 restaurants.
Carol Louise
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
What we liked - bedrooms were modern and clean. Plenty of sunbeds around the two pools and on the beach. Food was OK with plenty of choice - the specialist restaurants were very good. Staff very friendly and gave excellent service. South of the island was pretty.
What we did not like - WiFi kept dropping out and did not work in our room for 2 of the 7 days. Evening entertainment we felt was poor. Only had low calorie coke drink - would have liked more low calorie soft drinks. Felt underneath the sunbeds could have been cleaned at least every other day.
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Oluwatobi Lawal
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The overall stay was ok at best; Riu has dine in restaurants that guests can book through the app, however, it is impossible to book any; we stayed for a whole week and couldn’t get not 1 reservation for either restaurants, and front desk was no help in regards to that issue as well; another issue was the food, ok at best, however lacks variety, it was almost the same thing every night, and the cocktails were pretty subpar; last but not least we were damn near harassed to check out, I don’t know if this is a general practice, but a phone call to the room would’ve sufficed at notifying us about the check out time ( which we abided by) and not 2 consecutive in person notifications.
All in all Mauritius was wonderful but Riu made the experience subpar.
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Chantel
Leisure with Children
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Riu turquoise is a beautiful hotel, the rooms look like the pictures. The all inclusive food is quite tasty and there is a lot of choice.
The swimming pools are clean and warm. The beach area is beautiful, the water is green/blue.
The staff are very friendly, lots of activities and entertainment for children and adults
The location can be quite windy, which makes it a good spot for water sports.
The cleaning of the rooms is not amazing. The standard is quite bad, no bleach was used and the mopped floors still left hairs and a horrible damp smell.
There was no flexiblility regarding check in and out time. Usually we pay extra to have access to the room until departure due to us having young children.
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shameel
Friends and Family
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Entertainment wasn’t that great . Almost every night was just dancing and DJ
Angelica
Friends and Family
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Great experience at the Riu Turquoise.
This is a huge resort in front of the sea and everything is great.
The rooms are large and modern.
All inclusive option works perfectly where everything is well managed, no need no wait anywhere and the buffet offers a large selection of choices.
The staff is well trained and extremely friendly (especially if you meet with Anaïs at the reception who will make your stay even greater).
If you like activities, there is one pool dedicated to it, if you prefer to stay at a calm place, a second pool is also available or you have the beach with many places available.
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Thomas
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Hotel was in a beautiful part of the island, right on the beach and close to the mountain of Le Morne. Facilities at the hotel were good, with varied activities available daily and entertainment each evening. Staff were friendly and helpful.
Helene
Friends and Family
2.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
N’est pas digne de son prix et de son nom.
Franchement passez votre chemin. Et nous sommes loin d’être exigeants!
Repas: médiocres,
Cantine scolaire, aucune qualité, un buffet ou la quantité prime sur la qualité, on a préféré manger en dehors malgré le prix payé.
Chambre pas nettoyée,
Produits de douche vides pendant tout le séjour,
Hôtel situé sur la pointe au sud, la plus venteuse de l’île, piscine froide et très très très exposée au vent, mer idem, impossible de se baigner. Zone enfant, qui vend du rêve mais très très très très exposée au vent, eau plus que froide + le vent: inutilisable.
En gros : c’est une grosse usine à fric, sans âme, sans mauriciens, et surtout sans base d’un hôtel de ce nom. Du bas de gamme honteux pour ce prix là.
Passez votre chemin.
Chambre mal agencée : surtout la salle de bain.
On a l’habitude des hôtels moins prestigieux ou même des Airbnb on est vraiment pas exigeants de base.
Regardez les photos: piscine vide.
Plage pleine d’algues.
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Delphine GREGORIO
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Tres bel hotel qui nous a donné de belles vacances juste pas de transport aux alentours a part taxi assez cher donc prevoir location de voiture.
Filippa
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Splendida spiaggia per prendere il sole ma il mare antistante non era invitante. Dovevamo andare a fare il bagno davanti al Marriot. Hotel molto bello e cibo buono ma la posizione è un po’ lontana da tutto quindi gli spostamenti in taxi sono risultati costosi. La responsabile Melanie molto gentile ed estremamente professionale
Bjoern
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Einfach super-gerade mit Kindern!
Osman
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Alles in allem war es ein sehr schöner Aufenthalt, jedoch waren wir mit dem Essen nicht ganz zufrieden, da es sehr viel indisches Essen gab - viele Speisen waren mit Curry gewürzt … besser wäre eine internationale Küche - ansonsten war der Aufenthalt super - Zimmer sehr sauber - Personal sehr nett
Anais
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Tres bien
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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