City Express by Marriott Saltillo Sur

The hotel was great the only thing I would change is the towels they are nasty and the room had some type of smell other than that it was great

2 of 3 rooms had trash on the floor from previous customers. 1 of the 3 had the toilet completely movable (not sealed to the floor) and would clog easily. We had to inform the front desk three times of the clogs before they even offered to send maintenance. We stayed there for 4 nights 5 days so that was extremely inconvenient and we obviously demanded a room change after the 3rd occurrence. We previously requested a room change but were turned down because of room availability. Overall we definitely were disappointed and would never return to this hotel nor the line itself.

It was a good experience

The only thing I did not like was the toilet. It did not flush as was instructed. So I had to fill up the trash bin in the shower and dump water in the toilet for it to go down. Towels were not the cleanest either.

No complaints

If anything, our only complaint was there was no fridge in the room and the ice machine was broken. The doorman offered to find us ice but the restaurant took care of us...great place to eat, btw. Beds were very hard for our liking but we survived.

Excellent stay

Staff was great!!! Very friendly and helpful. Bathroom shower area was not clean and they immediately sent staff to clean it thoroughly. Air conditioner made a metal/paper rattling sound which was annoying as we were trying to sleep so we turned it off…air conditioning person wasn’t not on site. Could use a new coffee machine and more breakfast variety. It was nice but could be updated/remodeled

We use this hotel when visit family. It has the basic stuff to just stay the night.

Hotel muy limpio en área muy segura personal amable, desayuno variado y muy completo solo algunas áreas de oportunidad que propondría, sería tener una alberca en algún piso o azotea y camas un poco más suaves más sin embargo volvería sin duda a hospedarme en otras futuras ocasiones

The internet did not connect the entire time we were at the hotel. The water in the bathroom sink had very little pressure, Check in agent initially assigned us to a room already occupied. Breakfast was very good.

Old and run down Torn and dirty carpet. Smells bad. Room Not as clean as i expected surrounding area not so nice

Three little pillows. No phone. Standard definition tv. Flimsy toilet seat. Coffee machine that took forever. No cream. That said, it was an overall pleasant stay. I think I’ll try a different brand next time.

No vents in bathroom.

Carpet in the room was all patched. The bed linens seemed clean but were pretty dingy.

Great place to stay with family!

Friendly staff, clean and comfortable room, good breakfast, parking lot at no extra cost.

The hotel is walking distance from the terminal bus station which was a plus. There are restruant just on the side of hotel.pharmacy, convience store are right around the corner.The air conditioner is very cool.I like that it has an extra latch to lock door from the inside to be safer

Various things: 1. the door to our room was stuck; needed to run the key card twice and almost kick the door open (no exaggeration here) 2. the carpet in the room was dirty 3. there were dirty spots on the wall 4. THE DOOR TO THE EMERGENCY EXIT WAS EITHER LOCKED OR STUCK AS WELL! (Capitals deliberate) 5. at breakfast I asked if there were knives; there weren't; they told me to use a spoon instead (to put butter on my bread?) 6. this hotel was very basic; I expected basic (just spending the night), but this was less than I expected 7. the hotel is not in a very nice neighborhood; this is not a complaint, because I should have checked better, but it is worth mentioning I thought this was comparable to Holiday Inn Express (where we stayed in Austin); basic but okay. This was not okay. It was terrible.

Be mindful of not leaving valuables in your room.