What do past guests say about Emotion Tulum Hotel?

Emotion Tulum Hotel is well-known for its Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Emotion Tulum Hotel

Name: Emotion Tulum Hotel
Address: Av. Tulum 32, entre Osiris y Beta Sur, Tulum, Estado de Quintana Roo, Mexico, 77760, Av. Tulum 32, Estado de Quintana Roo, 77760, Mexico

Hotels

6.8

/10

Pleasant

29 reviews

What Guests Say About Their Stay

Jan

10.0

/ 10

Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.

Geo

10.0

/ 10

La atención de su personal es de lo mejor, siempre muy amables y dispuestos a ayudar. Está ubicado en el centro de Tulum, en la avenida principal.

In the Area

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Av. Tulum 32, entre Osiris y Beta Sur, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Emotion Tulum Hotel is a hotel in a good neighborhood, which is located at Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Emotion Tulum Hotel

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What's around Emotion Tulum Hotel

Av. Tulum 32, entre Osiris y Beta Sur, Tulum, Estado de Quintana Roo, Mexico, 77760

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Location

Emotion Tulum Hotel is a hotel in a good neighborhood, which is located at Tulum.

About Emotion Tulum Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Emotion Tulum Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Emotion Tulum Hotel exclusively for you.

With all facilities offered, Emotion Tulum Hotel is the right place to stay.

All facilities in Emotion Tulum Hotel

Others

Hotel Services

Laundry service
Express check-in
Tours
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Things to Do

Picnic area
Garden
Library
Barbecue

General

RECEPTION_HALL
Smoking area
Terrace on rooftop
Terrace

Public Facilities

Others
Restaurant
Safety deposit box
Coffee/tea in lobby

Kids and Pets

Babysitting with surcharge

Transportation

Airport transfer

Food and Drinks

Connectivity

Free WiFi

Shuttle Service

Airport transfer with surcharge

Accommodation Policy & General Information in Emotion Tulum Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pet fee: USD 5 per pet, per day
Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 12:00

Check-out:

Before 12:30

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	15:00 - 12:00 - Before 12:30
Available rooms at Emotion Tulum Hotel	8
Another facilities in Emotion Tulum Hotel	Laundry service, Express check-in, Tours, Luggage storage, Express check-out

Frequently asked question in Emotion Tulum Hotel

What are available facilities at Emotion Tulum Hotel?

There are top facilites at Emotion Tulum Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Emotion Tulum Hotel?

The standard check-in time at Emotion Tulum Hotel is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:30

What is the star rating of Emotion Tulum Hotel?

Emotion Tulum Hotel is a 3.0-star hotel.

How many rooms are available at Emotion Tulum Hotel?

Emotion Tulum Hotel has 8 rooms in total.

Does Emotion Tulum Hotel provide airport transfer?

Yes, Emotion Tulum Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

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More Reviews from Other Guests in Emotion Tulum Hotel

Overall Ratings & Reviews Emotion Tulum Hotel

Other sources (29)

6.8

Pleasant

From 29 reviews

Cleanliness

7.4

Room Comfort

6.8

Service and Facilites

8.4

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Traveler Reviews Emotion Tulum Hotel

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Top reviews

Morgan

Leisure with Partner

6.0

/10

Reviewed 297 week(s) ago

Expedia Group verified review

The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.

Barbara

8.0

/10

Reviewed 400 week(s) ago

Expedia Group verified review

We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.

Jess

4.0

/10

Reviewed 403 week(s) ago

Hotels.com verified review

The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.

Verified traveler

4.0

/10

Reviewed 439 week(s) ago

Hotels.com verified review

Staff were great but there was no hot water in the shower

Verified traveler

4.0

/10

Reviewed 448 week(s) ago

Expedia Group verified review

Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.

Kathleen

8.0

/10

Reviewed 450 week(s) ago

Expedia Group verified review

Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.

Lauren

8.0

/10

Reviewed 453 week(s) ago

Hotels.com verified review

I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.

Verified traveler

2.0

/10

Reviewed 454 week(s) ago

Expedia Group verified review

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel

Helena

6.0

/10

Reviewed 454 week(s) ago

Expedia Group verified review

It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.

Jan

10.0

/10

Reviewed 456 week(s) ago

Expedia Group verified review

Luis Enrique

Friends and Family

8.0

/10

Reviewed 189 week(s) ago

Hotels.com verified review

un hotel bien ubicado, en el centro de Tulum. Algo de ruido por los restaurantes que están a un lado, más sin embargo está cómodo si lo que quieres es una habitación privada a precio accesible.

Alejandro

Business

2.0

/10

Reviewed 192 week(s) ago

Hotels.com verified review

Pésima atención, ruido toda la noche por el bar abajo, baños una porquería no servía WC, la TV un sólo canal, sucio todo, en general un asco. Nada recomendable. El tipo de recepción un pelele ademas me quería cobrar de más. al final aceptó que se equivocó de mala gana.

Verified traveler

Leisure

8.0

/10

Reviewed 298 week(s) ago

Expedia Group verified review

El lugar está en buena zona. Es tranquilo. E incluye desayuno.

Jose David

10.0

/10

Reviewed 355 week(s) ago

Hotels.com verified review

Exelente servicio, cómodo, agradable.

ivan

8.0

/10

Reviewed 405 week(s) ago

Hotels.com verified review

Tienen cambio de administración, faltan detalles pero seguramente en poco tiempo estará mejor. la terraza es muy buena, falta algo de acomodo. el trato es bueno y amable. saludos..

Verified traveler

6.0

/10

Reviewed 407 week(s) ago

Expedia Group verified review

Bien ubicado pero muy ruidoso. La habitacion limpia y el personal de recepcion muy atento. Nos costo mucho dormir porque es muy ruidoso alrededor y la habitacion estaba a un lado de unos casilleros.

victor

8.0

/10

Reviewed 410 week(s) ago

Hotels.com verified review

mucho ruido por modificaciones dentro del hotel

Verified traveler

4.0

/10

Reviewed 444 week(s) ago

Hotels.com verified review

À plus de 60€ la nuit, l'hôtel n'est pas à la hauteur. Murs sales, serviettes de bain trouées (déchirées), un tapis de bain de 30cmx30 découpé dans une vieille serviette. Cuisine commune pas nettoyée (tables pas propres, aliments qui traînent), et, bien sûr, les éternels mal élevés qui discutent sous vos fenêtres jusqu'à 2h30 du matin (mais ça, ce n'est pas la faute de l'hôtel !). Bon accueil et personnel très sympa. Très bon point par contre pour une bonne literie et des lits en 160, une clim qui fonctionne bien et bonne télé. Bref, uniquement pratique parce qu'en plein centre et a 5mn à pied du Terminal ADO.

Verified traveler

6.0

/10

Reviewed 446 week(s) ago

Expedia Group verified review

Todo salió acorde a lo esperado, salvo que no nos cobraron el precio acordado, si se quiere abonar con tarjeta de crédito cobran recargo. No toman el dólar en la cotización oficial. El resto todo bien. Tulum es maravilloso.

Geo

10.0

/10

Reviewed 448 week(s) ago

Expedia Group verified review

La atención de su personal es de lo mejor, siempre muy amables y dispuestos a ayudar. Está ubicado en el centro de Tulum, en la avenida principal.

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