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Hotel Azul Ixtapa Grand Resort Spa and Convention Center
Others
8.6
/10
Very Good
912 reviews
What Guests Say About Their Stay
Nicholas
10.0
/ 10
Excellent 4 night stay at Azul Grand. Service in every department was prompt, friendly, and met all our needs. The views and sunsets are amazing. Beautiful pools and spa. Make sure you reserve speciality restaurants early in your stay to take advantage of the choices. Very close to Isla Ixtapa ferry and Playa Linda. Only notes I have is the hotel should consider adding more furniture to the large balconies and reduce the amount of bright (almost blinding) white light in some areas and restaurants. Overall highly recommend this hotel.
Christie
10.0
/ 10
Thank you! Beautiful stay. We felt that some of the staff could be a little more friendly.
tracy
10.0
/ 10
This property is beautiful! 3 pools, sparkling clean! Food was the best I've had at an all inclusive resort! The activities were wonderful! Biking, kayaking, snorkeling, full gym with classes. I loved this resort!
In the Area
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Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Azul Ixtapa Grand Resort Spa and Convention Center
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What's around Hotel Azul Ixtapa Grand Resort Spa and Convention Center
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
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Discover More About Hotel Azul Ixtapa Grand Resort Spa and Convention Center
Location
Azul Ixtapa Grand All Inclusive Suites & Spa is a accommodation in a good neighborhood, which is located at Zihuatanejo.
About Azul Ixtapa Grand All Inclusive Suites & Spa
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Azul Ixtapa Grand All Inclusive Suites & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Azul Ixtapa Grand All Inclusive Suites & Spa.
All facilities in Hotel Azul Ixtapa Grand Resort Spa and Convention Center
Others
Things to Do
- SHOPPING_ON_SITE
- ROMANTIC_PACKAGE
- Beach umbrella
- Outdoor pool
- Poolside bar
- Spa
- Garden
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- CONFERENCE_CENTER
- MEETING_ROOM
- Business center
- CONFERENCE_SPACE
Sports and Recreations
- Fitness
- Game room
- Billiard
- TENNIS_COURT
Food and Drinks
- Bar
- Poolside bar
- Snack bar
General
- Banquet
- PARKING
- Terrace
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
- ATM/Banking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Azul Ixtapa Grand Resort Spa and Convention Center
Important Note
- Fee for in-room wireless internet: MXN 150 per day (rates may vary)
- Pet fee: MXN 1449 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Hotel Azul Ixtapa Grand Resort Spa and Convention Center | 323 |
Another facilities in Hotel Azul Ixtapa Grand Resort Spa and Convention Center | SHOPPING_ON_SITE, ROMANTIC_PACKAGE, Beach umbrella, Outdoor pool, Poolside bar |
Frequently asked question in Hotel Azul Ixtapa Grand Resort Spa and Convention Center
What are available facilities at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?
There are top facilites at Hotel Azul Ixtapa Grand Resort Spa and Convention Center such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?
The standard check-in time at Hotel Azul Ixtapa Grand Resort Spa and Convention Center is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Azul Ixtapa Grand Resort Spa and Convention Center?
Hotel Azul Ixtapa Grand Resort Spa and Convention Center is a 4.5-star hotel.
How many rooms are available at Hotel Azul Ixtapa Grand Resort Spa and Convention Center?
Hotel Azul Ixtapa Grand Resort Spa and Convention Center has 323 rooms in total.
What do past guests say about Hotel Azul Ixtapa Grand Resort Spa and Convention Center?
Hotel Azul Ixtapa Grand Resort Spa and Convention Center is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Hotel Azul Ixtapa Grand Resort Spa and Convention Center
Other sources (912)
8.6
Very Good
From 912 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Hotel Azul Ixtapa Grand Resort Spa and Convention Center
Number of reviews per page
20
40
Top reviews
Eduardo
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
They need to have the shows inside the hotel instead of having them on the hotel nearby because it is a little inconvenience and hard some times because of the heat conditions
In general the staff is friendly and helpful except with some few people
Jesus
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful
Hristo Hrabrov
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Fantastic hotel. Probably the best we've ever been at. Highly recommend.
Mark
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
overall just what I expected and that was very good! This is the 4th time we spent time at the Azul Grand. We like having the upscale service and dining options that the Grand offers, while still having the access to pool, food, drinks, and beach of the regular Azul next door.
carey
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Room was lovely. Special dining was very good the reservation woman was unfriendly and unhelpful. We simply went to the restaurants, spoke with the Capitan and were seated. But the reservation office just said dining rooms were full but each night we went they were not at all full. Day dining was only at one buffet or the small snack area which we found very disappointing. No sit down restaurant was an option. Layout of public areas was poor because there were no ocean view areas for dining or tables and chairs for sitting outside near pools.
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Nicholas
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent 4 night stay at Azul Grand. Service in every department was prompt, friendly, and met all our needs. The views and sunsets are amazing. Beautiful pools and spa. Make sure you reserve speciality restaurants early in your stay to take advantage of the choices. Very close to Isla Ixtapa ferry and Playa Linda. Only notes I have is the hotel should consider adding more furniture to the large balconies and reduce the amount of bright (almost blinding) white light in some areas and restaurants. Overall highly recommend this hotel.
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Jacqueline
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good value - had a great week. A couple of suggestions-provide “do not disturb” signs for the room (being woken up with a very insistent knock at the door is annoying) and make sure that clients know they have access to your sister hotel “Hotel Azul” (a nice feature).
Sean
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very good property however food quality was very poor
Christie
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Thank you! Beautiful stay. We felt that some of the staff could be a little more friendly.
Araceli
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The bar staff was amazing!!! Wet bar ask for Abel
Jose
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great place to spend a weekend
Gabriela
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff members were very nice
ARIANNE
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
👍
tracy
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This property is beautiful! 3 pools, sparkling clean! Food was the best I've had at an all inclusive resort! The activities were wonderful! Biking, kayaking, snorkeling, full gym with classes. I loved this resort!
Clint
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The room had a very nice layout with a Jacuzzi tub in the center. The beaches were beautiful and clean and the infinity pool was fabulous. Our maid Vero was very pleasant and always made nice towel animals for our daughter. I would recommend this property to anyone and we may stay here again.
Douglas
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Our family, consisting of my husband, our 17-year-old daughter, and myself, spent our spring break at the Grand Azul Resort from March 9th, and it was an unforgettable experience! Even though the resort was fully booked and busy, it never felt overcrowded or hectic. From the moment we arrived, we were treated like returning guests, with the staff going above and beyond to make us feel welcome. The resort itself was incredibly comfortable and offered plenty of activities for us to enjoy. The amenities were top-notch, from the beautiful pools to the delicious dining options. We were so content with everything the resort had to offer that we only left the Azul properties once to explore downtown Ixtapa and Zihua.
It’s rare to find a place that feels so relaxing yet full of life at the same time, and Grand Azul Resort provided the perfect balance. We would definitely recommend it to anyone looking for a relaxing, family-friendly destination with fantastic service.
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Abelardo
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Everything was very nice
Chris
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The property is aging but was clean. It was an inconvenience that they did not exchange USD to peso, only CAD.
The buffet was standard and nothing special, but the specialty restaurants were excellent.
Pools were very nice.
Troy
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Al a carte restaurants had poor food quality and limited restaurant selections. Resort itself is very well maintained. Too many children and noisy.
Lance
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
From the moment we arrived we felt welcome! Gethsemane helped us with our luggage and after we checked in, he took us up and gave us a tour of our room, how to use the AC / Sauna / Jacuzzi Tub / other services. The mini bar was stocked with Tecate, water and sodas. Isabel maintained our room and left us little surprise towel critters on our bed and on the bathtub. She was super friendly and responsive. The view off our balcony was impressive and such a great way to relax, whether eating breakfast with room service or just drinking and relaxing in the evening. The Buffet was okay, but had a lot of options, I understand they have a large and varied palet to cater to. The 3 restaurants we tried as part of our week long stay, where amazing. Marion was our server and she was detailed and kept our drinks filled. We didn't do many of the activities on site, but enjoyed the pool and pool side bar service. Short walking distance on a really cool boardwalk over to the pier to go to Ixtapa island.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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