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- Accommodation in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Others
9.2
/10
Exceptional
709 reviews
What Guests Say About Their Stay
Marcia
10.0
/ 10
Estuve recientemente en este hotel y, en general, la experiencia fue excelente. El lugar es 10 de 10: absolutamente todo es nuevo, moderno y bellísimo. Las instalaciones están impecables, con muchas piscinas increíbles, modernas y súper lindas que realmente hacen que uno se sienta en el paraíso. 🌴💦
La playa, lamentablemente, no está en buen estado. Está llena de sargazo y realmente nadie se mete al agua. Pero las piscinas son tan buenas que compensan completamente eso.
Ahora, lo negativo —y es importante decirlo para que puedan mejorar—:
• El servicio de room service es lentísimo. Se demoran bastante en llevar lo que uno pide a la habitación.
• La comida es 0 de 10 para mí. No sé si es porque soy latina y tengo otro tipo de paladar, pero encontré la comida muy desabrida, sin sabor. Todo se ve bonito, perfecto para las fotos, pero al probarlo, no tiene sazón, no tiene vida. Probé varias cosas y ninguna me gustó realmente.
A pesar de esos puntos, si mejoraran la comida y el tiempo de respuesta del room service, definitivamente volvería. El lugar tiene mucho potencial y visualmente es espectacular. 💫
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Taylor
10.0
/ 10
Everything about this resort was amazing; from the staff to the food. I had zero complaints and would definitely be back.
Jailyn
10.0
/ 10
This was our first time at a Secrets property and we absolutely loved it. Everything was amazing. This was a stunning resort with great food - the best food I’ve ever had at an all inclusive. We got the standard junior suite which is the lowest room option they had but somehow we’re still in awe of how beautiful the room, especially the bathroom was. The beach wasn’t nice but we knew this coming in, and honestly the resort is so nice I truly didn’t mind that. Our only complaint was that our A/C didn’t get cold and it was a bit uncomfortable at night sleeping in the heat & humidity. Also be cautious that the mosquitoes are very bad here. We came back with several bites but the resort is obviously aware of this and does provide repellent for you in your room. Other than that we absolutely loved it here and it will not be our last time at this property, or at the Secrets resort chain.
In the Area
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Carr Tulum playa del carmen km 294, Corasol, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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SECTION_DESCRIPTION
Outdoor pool
Outdoor tennis court
TASTING_ROOM
Beach Bar
Nightclub
Poolside bar
Poolside bar
Bar
Laundry service
PARKING
Restaurant
Luggage storage
Elevator
Garden
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Available Room Types in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
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What's around Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Carr Tulum playa del carmen km 294, Corasol, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Location
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is located in area / city Solidaridad.
About Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Secrets Moxché Playa del Carmen - Adults Only - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.
All facilities in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Others
Things to Do
- ROMANTIC_PACKAGE
- Outdoor pool
- Poolside bar
- WINE_RELEASE_EVENT
- TASTING_ROOM
- Karaoke
- Garden
- Beach towel
- SHOPPING
- Beach umbrella
- Turkish bath
- Spa
- Steam room
- BEACH_CABANAS_SURCHARGE
- POOL_CABANAS_SURCHARGE
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
Business Facilities
- CONFERENCE_CENTER
- Business center
- Meeting facilities
- Conference room
- CONFERENCE_SPACE
- Computer station
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Nightclub
- Snack bar
General
- Banquet
- RECEPTION_HALL
- Smoking area
- Terrace
- PARKING
Sports and Recreations
- GOLF_CART
- Outdoor tennis court
- Fitness
- TENNIS_COURT
- Billiard
Nearby Facilities
- Hair salon
- ATM/Banking
- GIFT_SHOP_OR_NEWSSTAND
Transportation
- Valet parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Important Note
- Pet deposit: USD 65 per night
- Pet fee: USD 65 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive | 485 |
Number of floors in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive | 8 |
Another facilities in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive | ROMANTIC_PACKAGE, Outdoor pool, Poolside bar, WINE_RELEASE_EVENT, TASTING_ROOM |
Frequently asked question in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
What is normal check-in & check-out time at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
The standard check-in time at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is a 5.0-star hotel.
How many floors does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has 8 floors.
How many rooms are available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has 485 rooms in total.
What do past guests say about Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Other sources (709)
9.2
Exceptional
From 709 reviews
Cleanliness
9.6
Room Comfort
9.8
Service and Facilites
9.4
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Traveler Reviews Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Number of reviews per page
20
40
Top reviews
Jeong
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great!
Marcia
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Estuve recientemente en este hotel y, en general, la experiencia fue excelente. El lugar es 10 de 10: absolutamente todo es nuevo, moderno y bellísimo. Las instalaciones están impecables, con muchas piscinas increíbles, modernas y súper lindas que realmente hacen que uno se sienta en el paraíso. 🌴💦
La playa, lamentablemente, no está en buen estado. Está llena de sargazo y realmente nadie se mete al agua. Pero las piscinas son tan buenas que compensan completamente eso.
Ahora, lo negativo —y es importante decirlo para que puedan mejorar—:
• El servicio de room service es lentísimo. Se demoran bastante en llevar lo que uno pide a la habitación.
• La comida es 0 de 10 para mí. No sé si es porque soy latina y tengo otro tipo de paladar, pero encontré la comida muy desabrida, sin sabor. Todo se ve bonito, perfecto para las fotos, pero al probarlo, no tiene sazón, no tiene vida. Probé varias cosas y ninguna me gustó realmente.
A pesar de esos puntos, si mejoraran la comida y el tiempo de respuesta del room service, definitivamente volvería. El lugar tiene mucho potencial y visualmente es espectacular. 💫
Read More
Taylor
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything about this resort was amazing; from the staff to the food. I had zero complaints and would definitely be back.
Linda
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Food was great. Service was great!
Jailyn
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This was our first time at a Secrets property and we absolutely loved it. Everything was amazing. This was a stunning resort with great food - the best food I’ve ever had at an all inclusive. We got the standard junior suite which is the lowest room option they had but somehow we’re still in awe of how beautiful the room, especially the bathroom was. The beach wasn’t nice but we knew this coming in, and honestly the resort is so nice I truly didn’t mind that. Our only complaint was that our A/C didn’t get cold and it was a bit uncomfortable at night sleeping in the heat & humidity. Also be cautious that the mosquitoes are very bad here. We came back with several bites but the resort is obviously aware of this and does provide repellent for you in your room. Other than that we absolutely loved it here and it will not be our last time at this property, or at the Secrets resort chain.
Read More
Sabrina
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The resort was amazing. The staff was great, food was great, room was amazing. Just top tier
Samantha
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our stay at Secrets Moxché was nothing short of incredible. From the moment we arrived, the staff went above and beyond, everyone was kind, accommodating, and truly customer-first. Check-in and check-out were seamless and fast, which set the tone for an amazing stay.
Every restaurant on the property was absolutely delicious, offering a wide variety of high-quality meals. Booking excursions was super convenient—we were able to schedule everything we wanted to do right after check-in, making it easy to relax and enjoy the trip.
This was our first experience at a Secrets Resort, and it easily became our favorite vacation to date. While it is on the pricier side, it’s absolutely worth every penny, and then some! We were not disappointed in the slightest and felt well taken care of during our entire week-long stay.
My fiancé and I are already looking forward to visiting another Secrets Resort.. and we’ll definitely be returning to Moxché!
Read More
Larry Green
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing time
Lenny
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Secluded areas from the crowds. Constant food, drinks
Artur
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing resort, great staff, great time! My husband and I enjoyed our stay. We upgraded to preferred club to have a tub on the balcony and it was 100% worth it.
Love that the coffee shop is 24 hours. We also really liked the secrets box for room service!
Jaynie
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff and amenities truly give the guests ultimate relaxation and convenience. Everything you need and want is already thought of and provided. My husband lost his driver's license the second day we were there and it was found and returned to us within 2 hours. We also really enjoyed the spa and had wonderful massages, definitely worth it.
Read More
carole
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Friendly staff. Not enough beach chairs or umbrellas. Beach uninhabitable. So disappointed. Horrible smell from beach. This was not a beach destination but a pool destination so know before you go. Many people scrambling for chair and umbrellas in the heat
Mindy I
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We had an amazing time!
Steven
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Once upgraded, service was terrible.. no communication through front desk.
Fernando
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very unique property with multiple secluded pools and quaint grotto settings. The pool water was always warm and the food was uniformly exceptional. The service was always subtle, but very attentive. The rooms were very elegant, but simple.
Ibrahim Sufian
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
From the moment we arrived, we were greeted by a jaw-dropping view that set the tone for the entire experience. The resort’s architecture is truly stunning—every detail feels intentional, luxurious, and designed to impress.
The food was phenomenal across every restaurant we tried—fresh, flavorful, beautifully plated, and with enough variety to keep every meal exciting. But what really made our stay unforgettable was the staff. The service is beyond 5-star: warm, attentive, and always one step ahead.
Secrets Moxché delivers an experience that goes far beyond a typical resort stay. It’s romantic, elegant, and effortlessly world-class. We will absolutely be coming back.
Read More
jennifer
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This resort is absolutely stunning!! You want relaxation....they got it!! You want to party......they got it. I highly recommend it!
Carl
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent resort with extremely friendly staff and top notch service. The food was definitely above average for all inclusive resort. The beach was not in a good condition due to see weed. Multiple pools with different vibes. Amazing live music. Butlers (Cesar and Luis) were very good. Live entertainment team (Axel, Jasmine, Jose) were very engaging. Room was beautiful with an amazing view. However, the only reason I chose 4 rather than 5 is the TV malfunctioned several times and the room lights came on randomly in the middle of the night twice during our stay. Several other people had similar complaints regarding the lights. It seemed like something electrical was going on resort wide.
Overall, we loved the resort and the staff, and would definitely consider coming back.
Read More
Jeffrey Douglas
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything was exceptional beautiful and professional.
Eric
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The best
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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