Hotel Grand United 21st Downtown

Friendly staff and good service.

Stinky, smell smoke, flying alot,very norrow lift, the lift is no working we are working from 7fl to ground so tired 😴 😑

always no towel in the room. I found hundreds of black spots on the beds and floor. They were moving slowly IIf you liove baby cockroaches, here is the perfect place to find them.

Unique this is my second trip was the hotel staff. When the staff works together well, you as a guest benefit. Also room service n rooftop restaurant food is 👍 good.

Great value n location. Great staff n good food.

Second time here, first time no issues. No hot water due to the generator for two days, then, no cold water to mix it with when it was scolding. No air vent working, shower head fairly blocked, light broken in room. I have them a while day's notice to fix it but nothing was. Fairly average breakfast selection

Room small. Entrance also small. Lift small. Lobby/Reception area also small. Just like the location

The Grand United 21 Chinatown is a good basic hotel. Breakfast is served on the roof with good views

On arriving at this property they had overbooked us & transfered us to their sister hotel which was a joke We sent a email direct to the hotel regarding our complaint & we got nowhere It was very clear to us as we were staying in China town & it was chinese new year we were given second preference Just a reminder that we booked & paid for this 6 months ago

Downtown 21st though newer than Chinatow, has smaller rooms and housekeeping not as good. On the whole the service is responsive and allowed me to relocate to Chinatown for 2nd and 3rd nights. But both are not extremely accessible as to go to the lift, one must carry his or own bags five steps up from entrance and the reception is on level three or four. So it is an extra stop before reaching your room. Generally it is not value for money for three to share a room as the extra person has to pay almost the same price of a separate room instead of a roller bed. That seems to be Yangon’s way of telling family to spilt into two or more rooms. Have the same problem at Best Western Chinatown which let me decided to give it a miss this time, not knowing the same for these two and Clover City Centre Plus as well.

Repeatedly back to this hotel ... I'm good with everything.

Clean comfortable rooms. Very friendly staff. Cheap in house restaurant.

The pleasant experience starts from check in where you are offered welcome drinks! Check in (and out) processes were quick and fuss free. Location was not bad, 19th street is to the left while Junction City is to the right! Staff were very friendly and breakfast was comprehensive. Overall a great stay!

The room was very good and clean but the Wifi was so weak that it was mostly useless. I like the Hotel but unless they can get a working internet I cannot stay there anymore.

In the heart of downtown walking to food street only a few minutes with many restaurants and street food Shut to traffic after 8pm then it fills up fast Taxis easy to get and cheap Not close enough to walk to shwedagon pagoda but taxi at the hotel is waiting for 3000kyats ($3) Staff very nice and took up offer to an escorted visit to Bago and the reclining budda Also can walk to Sule Pagoda and a very nice park with impressive building all round

I stayed here for 5 nights and it was a small but comfortable hotel, with a spacious room. My room was clean and comfortable, and the staff are very friendly and helpful. Also is located in a very convenient location, very near Chinatown. The rooftop breakfast area also provides good views of the city

When arrived at the hotel, we were told that it was overbooked and that they had arranged a room at another hotel which is 4 star. Normally, okay- but we specifically wanted this hotel as it was close our friends who were staying a block away. The hotel staff didnt seem to understand that we booked this one for a reason and didint want to change. Left the hotel to meet friends and planned to change to the new one after dinner. When got back, they hotel said that they had managed to find a room, so the problem was solved. A bit of stress for no good reason.

Good breakfast ! Close to the morning market and street food and drinks (the 19th Street Doentown).

Our stay was great! We wish the water temperature in the shower was easier to adjust since it took us awhile to get the right water temperature. Overall, the service was great and we enjoyed our stay.

This is a low budget hotel. The bathroom had an odor. The best part was the staff and the buffet breakfast.