InterContinental Hotels WELLINGTON by IHG, an IHG Hotel

The pool Was Small and cold. The hot tub was difficult to get in and out

Lovely stay for a family wedding, great service and variety of breakfast options. We used the spa on one occasion which was lovely.

Excellent room condition. Quiet and great location.

Great location and service

This was fantastic my only little niggle would be the bed was very slumpy I think bent inwards on one side, because I was travelling alone this time it wasn’t an issue because I could use the other side of the bed. Everything else was amazing staff are very professional exceptional

Great hotel with great staff.

Friendly staff great breakfast perfect location.

Over priced, room very small, stained carpets, breakfast was good

Hotel staff were excellent throughout my only issue was breakfast on the Sat where they simply got overwhelmed Items were forgotten they ran out of numerous items like glasses, butter some food items etc. It is not a big breakfast area but this was made worse when people from outside the hotel were allowed in which made getting a table difficult. As had young children with us we used room service alot which was excellent. Everything else was to a high standard and I would book here again but drop the breakfast option.

Bed was super uncomfortable and there was a lot of noise outside and next door

Great stay here. Club level is an added bonus…definitely worth the upgrade. Staff there are really helpful. Graham especially!

Perfect location and very friendly high quality service

The best!

love staying there its a great location for Wellington

Convenient location to shops, restaurants and transportation. However, the property is undergoing a renovation (as of March 2025) and although I was told by the receptionist I shouldn’t hear any loud noise in my room), the sound of drilling, probably from the room right above was so loud and irritating that I had to leave my room. The night light in the toilet was so bright (there didn’t seem to be a way to switch it off), it shone through 3 layers of glass walls in the bathroom straight into the sleeping area. I had to stack two metal trash cans to cover it so I can get some sleep. At check-in, I was not told that water is provided but I would have to request for it. I had just stayed at Intercontinental Auckland where there is a filtered water station on every floor so I thought it would be the same at this location. I told the morning receptionist I’m checking out early and in the afternoon when I’m checking out, another reception had no idea of my plan. My Platinum Elite status got me nothing at this hotel, not even a “thank you for being a loyal customer”. Overall, not a good stay.

Amazing property

Very nice hotel and excellent staff and amenities

A very comfortable bed..like sleeping on a cloud. Staff were all friendly.I stayed here because of the location and the pool area. The buffet breakfast was average but the coffee was terrible and it took far too long to arrive from somewhere near the lobby.

The staff went above and beyond at this hotel. Incredibly professional and knowledgeable. Valet parking was a bonus. Great breakfast with lots of variety. Bedroom was spacious and had everything you needed. Bed was comfortable. Lovely swimming pool area. Concierge was very helpful with further travel routes. I would definitely recommend.

Concierge steadfastly were excellent