The Palms Turks and Caicos

Resorts
9.2
/10
Exceptional
950 reviews

What Guests Say About Their Stay

John
10.0
/ 10
Every single employee was friendly. I’ve never been to a place where the entire staff smiled throughout our stay. It is an incredibly well managed property. Everything is always in its place and all day-to-day activities are well coordinated. The resort restaurants were outstanding. The daily breakfast was outstanding (e.g., fresh squeezed OJ, omelette station). The beach is everything you dream about in the Caribbean. The pool area was inviting and calm. Off-site activities were well managed. Very upscale experience delivered in a low-key and friendly style.
mary
10.0
/ 10
The entire stay was perfect. We love the place but the staff make it so special. You are treated like royalty. The beach staff especially Dyuane was incredible. He was a pleasure so sweet and knowledgeable. We feel blessed to have stayed there!!!
Elaine J
10.0
/ 10
Amazing staff we were treated like royalty! Food was delicious, room was perfect, service on the beach was A1 chairs, food, drinks. Unforgettable we will be back. Expedia did so right by us!
In the Area
See Map
Grace Bay Beach, Providenciales and West Caicos, Turks and Caicos Islands

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Palms Turks and Caicos is located in area / city Providenciales and West Caicos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Palms Turks and Caicos

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Grace Bay Beach, Providenciales and West Caicos, Turks and Caicos Islands
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Discover More About The Palms Turks and Caicos

Location


The Palms Turks and Caicos is located in area / city Providenciales and West Caicos.

About The Palms Turks and Caicos

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Palms Turks and Caicos exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Palms Turks and Caicos.

All facilities in The Palms Turks and Caicos

Others The Palms Turks and Caicos
Others

Things to Do

  • SHOPPING_ON_SITE
  • ROMANTIC_PACKAGE
  • Hot tub
  • Outdoor pool
  • Poolside bar
  • Spa
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Beach sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Banquet
  • PARKING
  • Terrace

Business Facilities

  • MEETING_ROOM
  • Business center
  • CONFERENCE_SPACE

Sports and Recreations

  • Outdoor tennis court
  • Fitness
  • TENNIS_COURT

Family-friendly Facilities

  • Children club
  • Children pool

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • GIFT_SHOP_OR_NEWSSTAND
  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking

Accommodation Policy & General Information in The Palms Turks and Caicos

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palms Turks and Caicos
166
Number of floors in The Palms Turks and Caicos
5
Another facilities in The Palms Turks and Caicos
SHOPPING_ON_SITE, ROMANTIC_PACKAGE, Hot tub, Outdoor pool, Poolside bar

Frequently asked question in The Palms Turks and Caicos

What are available facilities at The Palms Turks and Caicos?
There are top facilites at The Palms Turks and Caicos such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palms Turks and Caicos?
The standard check-in time at The Palms Turks and Caicos is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Palms Turks and Caicos provide breakfast?
Yes, The Palms Turks and Caicos provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Palms Turks and Caicos

9.2
Exceptional
From 950 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

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Traveler Reviews The Palms Turks and Caicos

Number of reviews per page
20
40
Top reviews
Paola
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wish I could give 5/5 stars but I can due to some customer service issues. Sabine was terribly rude and should not be in customer service. Literally rolled her eyes in my face, I will be emailing the property separately. Whitney wasn’t as bad but she also really needs some customer service training. Besides that and the room issue with a broken fridge, non working lamps, and non working lock everything was great. The manager Arianna was great and upgraded us rooms after the room dilemma. EVERYONE besides the two mentioned were fantastic. So kind, upbeat, always smiling, and sooo good with my baby. Shout out to Roxy (Roxanne), Jane (red hair), Tyrese (beach attendant) and everyone else was fantastic.
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John
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Every single employee was friendly. I’ve never been to a place where the entire staff smiled throughout our stay. It is an incredibly well managed property. Everything is always in its place and all day-to-day activities are well coordinated. The resort restaurants were outstanding. The daily breakfast was outstanding (e.g., fresh squeezed OJ, omelette station). The beach is everything you dream about in the Caribbean. The pool area was inviting and calm. Off-site activities were well managed. Very upscale experience delivered in a low-key and friendly style.
Read More
Tanya
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The front staff (reception and main restaurant staff) were professional, courteous and efficient. The staff at breakfast were also lovely. The staff at the beach restaurants were utterly incompetent and the two male managers were rude and aggressive to both patrons and wait staff - really unpleasant. All the beach lounge chairs were lined up like sardines and there were an impossible number of screaming, ill-behaved, unsupervised children. Awful experience. And beach attendants and restaurant servers were constantly (and obviously) looking for tips - which just communicates that the resort is not adequately compensating staff. We couldn’t wait to leave.
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mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The entire stay was perfect. We love the place but the staff make it so special. You are treated like royalty. The beach staff especially Dyuane was incredible. He was a pleasure so sweet and knowledgeable. We feel blessed to have stayed there!!!
Elaine J
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing staff we were treated like royalty! Food was delicious, room was perfect, service on the beach was A1 chairs, food, drinks. Unforgettable we will be back. Expedia did so right by us!
Ariel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N/A
Manuela Aurora Nunez
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place was very relaxing not much to do. The facility was always clean.
Gabriella
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

10/10 cannot recommend this resort enough! The staff is super nice and friendly! The food was amazing! So many options for food and so many great restaurants nearby. Transportation was super easy. I loved that they came and cleaned our room twice a day. The beach is incredible. I didnt want to leave!
Logan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property with an awesome pool and beach. The women staff at breakfast and around the pool/bar area were so friendly and amazing. The men that worked the beach hut were the complete opposite - miserable and very unfriendly. A lot of mosquitos in the rooms, would constantly hear buzzing in my ear when sleeping and wake up with tons of bug bites. Definitely the same tier as the ritz, seven stars or grace bay club.
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Jason
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Felt upscale compared to others we have stayed ar
tim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel with beautiful pool and beach Located close to everything Staff was overall fairly good They were very accommodating allowing an extra 2 hour check out.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful grounds. Fantastic beach with food and drink service. And the pool is a great alternative to beach.
Mack Vern Pippen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

From our experience, the best part was the staff. The staff at the Palms was super friendly and helpful! Everyone went above and beyond to make our stay as comfortable as possible, from the front desk to the dining. Even when our rental vehicle caught a flat, the front desk took care of everything. I didn't even have to lift a finger to call the rental car company. Room was clean. Property was immaculate. Complementary breakfast daily. And they had a couple of free water activities you could do. Overall for us it was an A
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Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spa was wonderful. Some staff could have been more attentive.
Sonia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staying at The Palms hotel was amazing. It was extremely clean, hard working staff, friendly staff, peaceful and calming environment. I would recommend.
Dirck Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lush mature tropical landscaping, excellent food at restaurants and nicely located in beautiful beach. Staff was friendly and helpful booking excursions and dinners off property. Spa was excellent too!
Manuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property was spotless and staff was extremely friendly and helpful.
WILIAM
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very pretty. Excellent food ..wonderful staff!!
Mark Allen
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The people, for the most part, were terrific. The property was, I'm sorry to say, a bit tired looking. The breakfast buffet was mediocre. The omelet station was great, but the fruit section was quite weak - not enough of a variety, and exactly the same fruit each day.
Vichika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved our time at the Palms - what really stood out to us was the beautiful property, free water and towels at the beach, excellent complimentary breakfast.
Number of reviews per page
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Disclaimer

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