The room is not the same level as mentioned in web site. First there was no hot water when I come, it was fix later when I complain. The room is so dirty the cockroaches every where in the room I have complained but no action has been taken even in the the restaurant toilet has a lot of cockroaches, room is noisy I can heard the people down stair, no refrigerator in the room. The only good in this hotel only location only it is near Robson mall. The staff is friendly. I will not stay again. I'm totally not satisfied.i can give one star to this hotel.