UMA Hotel and Residences

Hotels
8.8
/10
Very Good
39 reviews

What Guests Say About Their Stay

Lorena
10.0
/ 10
Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Robert
10.0
/ 10
what a surprise! we had an awesome experience, a world class hotel in the region, i highly recommend it! a must see for tourists! the rooms are so clean (love the bed, the comforters and the bathroom!
Tom
10.0
/ 10
It was a good stay with friendly service and the accessibility of the hotel to major conveniences. One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
In the Area
See Map
Magsaysay Ave, Balatas, Naga, Camarines Sur, Philippines, 4400

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at UMA Hotel and Residences is a good choice when you are visiting Balatas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around UMA Hotel and Residences

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Magsaysay Ave, Balatas, Naga, Camarines Sur, Philippines, 4400
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Discover More About UMA Hotel and Residences

Location


Staying at UMA Hotel and Residences is a good choice when you are visiting Balatas.

About UMA Hotel and Residences

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from UMA Hotel and Residences exclusively for you.

With all facilities offered, UMA Hotel and Residences is the right place to stay.

All facilities in UMA Hotel and Residences

Others UMA Hotel and Residences
Others

Public Facilities

  • Others
  • Restaurant
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • MEETING_ROOM
  • CONFERENCE_CENTER
  • Business center

General

  • PARKING
  • Banquet
  • Smoking area

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in UMA Hotel and Residences

Important Note
  • Fee for buffet breakfast: approximately PHP 688 for adults and PHP 344 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 3000 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at UMA Hotel and Residences
191
Another facilities in UMA Hotel and Residences
Others, Coffee shop, Meeting facilities, MEETING_ROOM, CONFERENCE_CENTER

Frequently asked question in UMA Hotel and Residences

What are available facilities at UMA Hotel and Residences?
There are top facilites at UMA Hotel and Residences such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at UMA Hotel and Residences?
The standard check-in time at UMA Hotel and Residences is starting from From 14:00 while the latest check-out time is at Before 12:00
Does UMA Hotel and Residences provide breakfast?
Yes, UMA Hotel and Residences provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in UMA Hotel and Residences

8.8
Very Good
From 39 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews UMA Hotel and Residences

Number of reviews per page
20
40
Top reviews
Rose Marie
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The facilities are comparable to US hotels clean friendly staff. They accommodated us when the AC on our side of the floor broke. The insulation is not that great you can hear the cars and whatever is going on in the streets below from our 6th floor room .
Tomas
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Keep up the good customer service
Lorena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Rosalinda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is located in the central district where everything is walkable. Staff are always friendly and courteous. Bed was comfortable, amenities are available when needed. Overall experience was great, will definitely stay again when in town. Highly recommended.
Robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

what a surprise! we had an awesome experience, a world class hotel in the region, i highly recommend it! a must see for tourists! the rooms are so clean (love the bed, the comforters and the bathroom!
Josefina
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good customer service
Tom
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a good stay with friendly service and the accessibility of the hotel to major conveniences. One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
Bryan
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I have stayed at this hotel 4 or 5 times and it is great. Service is amazing - check in is a breeze (they actually had everything ready for my arrival). They usually have something special in the room to welcome you - this time was two beautiful breads different flavors that were delicious. We did choose this hotel based on the covered parking - I have a pick up truck and had items in the back however I arrived at a busy time (Friday night at dinner time) so there was no covered parking available. It ended up being fine as it didn't rain. The customer service is outstanding so I probably could have mentioned the parking issue and I am sure they could have contacted me when a space became available.
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OSCAR
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

GOOD VALUE FOR MONEY
Jason
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The place is great and has great staff. Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Robert
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and very clean
jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff are very helpful and courteous. Very Clean and convenient to restaurant and grocery stores.
Joe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Agnes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Concierge/front desk are efficient, friendly and nice. Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street.
Ma Corazon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Convenient & close to everything.
Virginia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Aside from the delay during check-in, it was good. But buffet was a bad experience - very few selection and low quantity. Also, the smell in the lobby and hallways (including elevators) was very bad - must be the kind of air freshener they use. They need to change it as the smell was really bad - like a dirty washroom.
Patrick
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance. Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon. Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
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Stephen Junell
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great!
Moshe
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
Number of reviews per page
20
40

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Others 4 UMA Hotel and Residences

Disclaimer

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