Four Points Flex by Sheraton Edinburgh

Very convenient location, have many dining places around. Time to different tourist attractions are mostly around 10-20 mins walk. Staff are friendly, Worth for money

Clean updated hotel. Location is perfect. Close to all major sites. Plenty of food choices around. We had the family room. Enough space for 2 adults and 2 teenagers.

Stayed for 2 nights right before the fringe festival. Figured we would only use the room for sleeping so we would get a small room that’s close to the action. This hotel honestly surpassed all our expectations. Yes, the room was small, but there was plenty of space to move around and unpack, definitely not as small as we were expecting. The space was cool, quiet, and most importantly, comfortable. The staff were very friendly and even checked us in early as our flight came in earlier than the 3 o’clock check in time. Whenever we left or returned to the hotel they would check if we were doing ok or had any questions. And even if all that wasn’t true, the location is absolutely amazing. A bunch of pubs, coffee shops, grocery stores, and fancy restaurants, all a 10 minute walk away. You can even walk to old town in 10-15 minutes! And Dean Village, a lovely picturesque part of town is a short 7 minute walk away. Loved our stay, will come again!

A wonderful, first experience in Edinburgh

The room was compact, but clean. The bed was comfortable but the pillows a bit too firm. Where our room was located it was quiet. Two down sides for us, the room was stiflingly hot, there was a window, but not one you could open, and there was no air conditioning, We asked at reception if they could turn the air con on, to be told there was none, but they could provide a small fan, which never materialised. Looking on the map, it's halfway between Waverly and Haymarket stations, about 10 mins either way, one tip, if coming from Glasgow, going back you're better going to Waverly station, better frequency and choice of trains.

This property actually has two buildings. The staff was super friendly and helped us take our suitcases from registration to the second building where our rooms were located. Though there were some visible signs of previous damage like the carpet being warped and pulling up from the floor, overall the room was clean and comfortable. The biggest annoyance with this hotel was accessibility; in order to get into the lobby for registration you had to go up steps and on the floor where we stayed you had to go up two steps after getting out of the elevator.

Nice located hotel, right next to bars, restaurants and attractions. The rooms were recently updated to the Four Points Flex colours instead of Cityroomz. But we felt the rooms needed more modernising. It was very warm during our stay, and we only had a small fan to cool us down. I really think hotels should be investing in air conditioning. The window barely opened, and was one of the old sliding style ones. The hotel is right above a taco place, so the smell of frying late into the night wasn't great. Trying to sleep and the smell of frier was wafting into the room. Couldn't really close the windows, as it was so hot and suffocating without them open. I know this isn't the hotels fault, but having AC would mean we wouldn't smell this or have to have the window open. Overall, the bathroom was nic (again no strong ventilation though? so it remained hot after showers) the room was small but tidy, and the staff were friendly enough. I'd recommend it because it's fairly cheap for Edinburgh, but if you want comfort - I'd pay more for elsewhere.

Rooms are small, but that is shown. The staff was great with recommendations. Pretty easy to walk to attractions.

Convenient location. Room was cozy but well laid out. Clean and everything was in working order.

Stayed in a twin bunk. Room was small, but had everything you could need for a couple nights. Clean, comfortable beds & pillows, usb charge port on top bunk (so convenient), and best of all great staff. Location is pretty great, towards the end of Princes Street so you get the castle, restaurants and excitement AND quiet nights.

Clean room and comfy bed, good air con which is always a plus. Some questionable design/layout choices though: -Shower very cramped, kept elbowing the walls and had to point the shower at the wall to get lathered up. -Bathroom lighting is absolutely useless for makeup and the bedroom mirror doesn't have a socket anywhere near it for hair tools. -Also, fair warning, they decide to store the white bath mat on the equally white floor of the shower, so don't do what we did and turn the shower on before you look for it haha! Overall, fine if you just need somewhere to crash for the night!

Friendly and helpful staff. Fantastic location and walkable to all attractions or get on a bus or tram stop right outside. You are right in town so expect city noises, lighting and smells.

The hotel has just changed ownership the week we areived. Front desk staff was super friendly and helpful. Our luggage was held on our departure day which was a great help. The room was a little warm. They had a fan, but it was really loud and didn't osilate (got stuck). The window also would not stay open (had to prop open with a box). Additionally the shower drain was a bit clogged so had to stand in water, but overall everything was clean and tidy. Very convenient location to transit and tourist sites. We would stay again.

When I stayed here, it was Cityroomz, now it is Four Points Flex by Sheraton. The location at one end of Princes Street is perfect for your stay, but access by car is difficult. We dropped of our bags around the corner on Rutland St and checked in, then parked the car 1/2 mile away at the NCP Castle Terrace car park. During your stay, the castle, Princes Street and the gardens are within walking distance and if you want to go further afield, there is a taxi stand right around the corner in front of the Caledonian hotel. We would also ask our Uber drivers to drop us off at the Caledonian.

The room was very small. But the area was AMAZING and strongly recommend that area. Staff was extraordinarily helpful.

It is a nice property just off the main tourist areas. It’s only detriment is that the ambulances go by all night and can keep you up

You can't

I like the location very central. The room is tiny but comfy. The shower door was a problem, doesn’t close at all keeps opening. But overall still satisfied with the service.

Jamie at reception was excellent for recommendations in the city, and very friendly to all! The location was perfect for walking to the royal mile, market, deans village and more! Quiet and would recommend.

The staff was so helpful. They not only stored our luggage when we arrived early but they brought our luggage to our room. They also directed us to many different places to sightsee. Clean rooms. Quiet for a good night's rest. Close to many things to do. This is a win-win.