Apartamentos Roc Portonova

Apartments
7.2
/10
Pleasant
591 reviews

What Guests Say About Their Stay

JULIA
10.0
/ 10
Great apartment, very spacious with a fantastic view especially for the price. Yes the rooms are tired but everything was clean and well equipped. The beds are very firm. The staff were friendly and welcoming. Pool area was clean and the pool bar prices are very reasonable.
In the Area
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Paseo del Mar 2, Palma Nova, Calvia, Mallorca, Balearic Islands, Spain, 7181

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Apartamentos Roc Portonova is a apartment in a good neighborhood, which is located at Calvià. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Apartamentos Roc Portonova

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Paseo del Mar 2, Palma Nova, Calvia, Mallorca, Balearic Islands, Spain, 7181
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Location


Apartamentos Roc Portonova is a apartment in a good neighborhood, which is located at Calvià.

About Apartamentos Roc Portonova

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Apartamentos Roc Portonova.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Apartamentos Roc Portonova exclusively for you.

With all facilities offered, Apartamentos Roc Portonova is the right place to stay.

All facilities in Apartamentos Roc Portonova

Others Apartamentos Roc Portonova
Others

Things to Do

  • Beach umbrella
  • Poolside bar
  • Indoor pool
  • Garden
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

General

  • PARKING
  • PARKING_SURCHARGE
  • Terrace

Sports and Recreations

  • Game room
  • Billiard

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Apartamentos Roc Portonova

Important Note
  • Uncovered self parking fee: EUR 6 per day
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • Long-term renters welcome
  • This property uses solar energy, plus eco-friendly cleaning products
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

This property is closed from November 1 2025 to April 30 2026 (dates subject to change). The property will be renovating from November 1 2024 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Apartamentos Roc Portonova
80
Number of floors in Apartamentos Roc Portonova
5
Another facilities in Apartamentos Roc Portonova
Beach umbrella, Poolside bar, Indoor pool, Garden, Outdoor pool

Frequently asked question in Apartamentos Roc Portonova

What are available facilities at Apartamentos Roc Portonova?
There are top facilites at Apartamentos Roc Portonova such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apartamentos Roc Portonova?
The standard check-in time at Apartamentos Roc Portonova is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Apartamentos Roc Portonova

7.2
Pleasant
From 591 reviews
Cleanliness

6.6

Room Comfort

6.6

Location

9.2

Service and Facilites

8.2

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Traveler Reviews Apartamentos Roc Portonova

Number of reviews per page
20
40
Top reviews
Holly
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sadly not an impressive stay. Building was under construction but this caused lots of inconvenience for us and really put a downer on the holiday. Hotel was extremely dusty and corridors smelt really bad which was bad due to a member of the party being asthmatic. There was very loud construction work which started early most mornings and woke us up. There was also several days of our trip where we woke up to no water, not hot water and on some occasions while we were in apartment we had no power as power cut out. This was unacceptable and hotel did not seem too bothered.
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Allison
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I must make everybody aware do not visit this hotel. There are enormous works including electricity being cut off no hot water. The pool is not usable dust and workmen everywhere the lifts didn’t work. Nobody manning the reception desk to deal with our problems. And when we rang, we just got a answerphone and then cut off absolutely appalling avoid avoid avoid. such danger I can’t upload as many photographs as I took, but it was terrible
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Gary
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Still awaiting the slight refund from the hotel - no breakfast on last day
Sinead
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Good location. We had 2 bed apartment, which needs some maintenance. Ground floor apartment and the access to the pool is in need of repair. The gate has been broken and the metal pieces have just been left sticking out, very dangerous if you were staying with children. The beds were very comfy, I’d say we were lucky enough to have new mattresses. The sheets and towels were also clean and in good condition, however overall the apartment needs a refurb. The internal doors are in bits and the patio door nearly doesn’t open. Nice pool. Food available at pool bar all day. Overall our stay was fine as it was only 3 days but if you have high expectations don’t stay here. It’s very dated and in need of upgrade.
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JULIA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great apartment, very spacious with a fantastic view especially for the price. Yes the rooms are tired but everything was clean and well equipped. The beds are very firm. The staff were friendly and welcoming. Pool area was clean and the pool bar prices are very reasonable.
Martin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great location and although rooms are a bit dated, for what I paid I have say it was value for money
Chris
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

We were not impressed with this hotel and booked another and left after one night. The room air conditioning did not work so none of the family got any sleep. The room wasn’t the cleanest but the air con was our main problem. In the hallways of the hotel the carpet was not very clean. It seemed as though some people actually live in the hotel as there was people with dogs and non hotel furniture on balconies. On one of the floors there was broken walls and flaked off paint / wood chip where part of the wall had been broken. Would not recommend and would not book again.
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Susan
icon-Leisure
Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We booked to stay for 3 nights Arrived in the evening, staff ( Helena) very nice. Once out of reception area, accommodation is very dated and in need of attention. Apt/ Room was clean Toilet flush broken and toilet leaking Contacted recp and it was repaired the next morning. Air con on but doesn’t do much in the bedrooms Beds comfy, clean towels Sliding door to balcony poor quality and hard to slide or secure Ants in the lounge area Corner and on balcony
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Majd
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice staff
Terence
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The location was really good hotel was nice and clean but the only thing was the balcony doors were not secure in my room and my friends room next door they had the littlest of bolts fitted they need to be secured more
steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We stayed on the 4th floor and on entering the room your eyes are drawn to the most amazing veiw across the bay, however the more we looked around the more noticeable it was of how tierd the hotel was and in need of some major renovation. We still had a great time and the staff were very friendly and helpful.
steve
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Rooms are tired as other reviews say but other than that the stay was great. Staff, location, pool and pool bar all perfect. Could do with some TLC but wouldn't let that put you off staying.
victoria
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The room's were dirty and very old fashioned, in disrepair and the balcony's uneven not what is advertised.
Matthew
4.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Whole place is in need of complete renovation, and is not appealing at all. Even the reception area is in very poor condition. Beds were comfortable and staff pleasant
Khurram
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Old property, in need of renovation, staff is very stingy, poor management, smell in the hallway, uneven paths, ac blew cold stinky air, they want to inspect the room before you leave just to nickel and dime you, sliding doors were not operable to enjoy the balcony. The furniture in the rooms are very bad do not be deceived by the pics. The hallways have old mattresses and weird stenches coming from urine stains on the carpets.
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Arnav
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Good location but not the best quality of hotel
Tina
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Plenty of space in the apartment. Comfortable bed. Attractive foyer. Hotel frontage and apartment doors reminded me of 70s TV dramas but in general good accommodation for families.
Joanne
icon-Leisure
Leisure
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
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Mandy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Quick check in rooms very old and dated shower head broken patio door not very secure although location was good
Nelson
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Very good location. Poor conditon of the room I got.Old and Delapidated. Pictures on thr website were not exactly the actual condition of the property. Expedia should improve in this area too.
Number of reviews per page
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