Hotel Swiss Moraira

I felt like a film star with the hotel all to myself. Enjoyed sitting by the pool, reading my script and watching films. The breakfast was magnificent. Our room was beautiful and the hotel grounds stunning.

The property is fantastic, and the staff went out of their way to accommodate us, when we needed a late check out. The breakfast is superb!

Restful

Pretty empty when we were there and not many staff on duty. Those that were there were very good.

Great location & service

Lovely calm atmosphere and staff were super helpful and friendly

It was pleasant overall, however the beds way too hard, caused us both hip ache. Beautiful setting and gardens, but let themselves down as you walk into hotel, they have dark wall ahead with bland restaurant behind that was like a empty store room, it used this to exit and enter to the pool and it totally spoils the lobby/ground floor of the beautiful building, a truly bizzare design decision? Our hot tub didnt work properly and the engineer didn't seem to care to sort it, our toilet cystern dripped our entire stay despite telling them on arrival and we had to change the fridge day 1 as that didn't work either, the towel rail was not secured to the wall which I also advised day 1, again they did nothing. The thing that grated me the most personally was not being able to get a draught beer, they only sell small bottles!? The lunch by the pool is more 'a la carte', when in reality for a summer 'by the pool' lunch, I'm sure most people would prefer a salad or a sandwich or arguably more relaxed lunch time options. The pool staff were not well equiped/trained, if in the height of tourist summer trade, in a typical family resort, and if you charge £200 + pn, then you need to make sure your staff are on point and offer great service, and selfishly I think they should be able to at least communcate the basics in English as this is the language that most europeans can mutally understand. Overall it wasnt bad, but I wont go back.

Great hotel, staff were exceptional! You need a car though as it’s a long walk into the town and taxis are very unreliable.

We booked the triple room for a 3 night stay - upon walking into the ground floor room we were treated by: • a chenille sofa that was nearly 20 years old • bathroom fixtures that bordered on the franco era • zero internet / mobile coverage. • there is only a half window in the very dark bedroom and zero privacy in the sitting area due to this room being located next to the housekeeping closet as well as overlooking the sidewalk and pool access. IT WAS GRIM. we requested a change in room and were downgraded to a double room in the slightly newer side of the hotel. a refund for the difference in room was not given. instead when my husband went to check out he was asked to pay again for what was a prepaid room. while we were driving home and discussing the trip we discovered the mistake. i called back immediately to clear up the double charge - no one answered. • later that day (Monday) i called again and was told they would look things over. Monday evening i called with expedia and when they spoke to the hotel the hotel assured Expedia a reversal would be out through for the erroneous extra charge. • i called Tuesday twice - at one point was told the “accountant” that handles refunds was not in. • it is now Wednesday and no refund has been forthcoming. the staff at the hotel are very nice and i suspect this is a management issue. in addition to the rooms, the restaurant food was mediocre at best despite decent reviews.

I had a great time at the Swiss Hotel Moraira. The staff were very friendly and the hotel was clean and comfortable. The location was perfect for exploring the area and I would definitely recommend it to my friends. 4 stars for the hotel, 5 stars for the staff!

Beautiful pool area

Very nice public areas in the hotel but the rooms are dark and "old". Feels like a basement even if it's not. No outlets to charge the phone unless unplugging a lamp.

Large but Outdated rooms that need refurbishing. Pillows that seem 1000 years old. The breakfast room is in the basement without windows and only 6 tables for 2 people outside, so people are waiting for you to finish eating breakfast. Check your bill as on mine they didn’t deduct the 60€ warrantee you pay for the pool towels. The hotel is quiet.

Excelllent hotel very clean. Friendly & helpfull staff only thing when trying to ring reception no one answered but not a issue very impressed overall

Fabulous staff. Very quiet over Christmas. Breakfast was OK. Beds could have been better. Shower was awful

Felt like a luxurious hotel on arrival but bedrooms did not appear to have had the same attention to detail as the communual areas. Mattresses were hard, pillows lumpy, no mini bar, air con not adequate. The pool was not heated and freezing cold. No staff easily available. Every time at bar, we had to walk to reception to ask for bar staff

Probably one of the finest stays we’ve had in Europe. This hotel will definitely be on the “stay again” list!

The staff were very helpful and attentive. The rooms were very clean and the whole property was in very good order.

Beautiful hotel

Really good hotel. Nice and quiet. Romantic room big and spacious,two TVs. Close to pool 👍