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Melia Madrid Serrano
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Melia Madrid Serrano
Hotels
9.0
/10
Exceptional
476 reviews
What Guests Say About Their Stay
Carlos E Alba
10.0
/ 10
Excellent location and staff, great buffet breakfast, and great rooms. All for a reasonable price.
Ambar
10.0
/ 10
Staff was very friendly and helpful. Very clean. Close to all the shops and restaurants. Would definitely stay here again.
Natalia
10.0
/ 10
Very convenient when you want to spend most of your time in the Salamanca neighborhood.
In the Area
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Calle de Claudio Coello, 139, Madrid, Community of Madrid, Spain, 28006
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Melia Madrid Serrano
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Per room per night (excl. taxes & fees)
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What's around Melia Madrid Serrano
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Calle de Claudio Coello, 139, Madrid, Community of Madrid, Spain, 28006
Discover More About Melia Madrid Serrano
Location
Staying at Melia Madrid Serrano is a good choice when you are visiting Madrid.
About Melia Madrid Serrano
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Melia Madrid Serrano exclusively for you.
Melia Madrid Serrano is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Melia Madrid Serrano.
All facilities in Melia Madrid Serrano
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Business Facilities
- Conference room
- MEETING_ROOM
- CONFERENCE_SPACE
- Computer station
- Business center
Things to Do
- Beach umbrella
- Outdoor pool
- Pool sun loungers
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- PARKING_SURCHARGE
- Terrace
Connectivity
- LAN Internet
- Free WiFi
Kids and Pets
- Babysitting with surcharge
In-room Facilities
- TV
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Melia Madrid Serrano
Important Note
- Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
- Self parking fee: EUR 25 per day
- Nearby parking fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property provides central air conditioning and heating (availability based on the season).
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Melia Madrid Serrano | 340 |
Number of floors in Melia Madrid Serrano | 7 |
Another facilities in Melia Madrid Serrano | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Melia Madrid Serrano
What are available facilities at Melia Madrid Serrano?
There are top facilites at Melia Madrid Serrano such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Melia Madrid Serrano?
The standard check-in time at Melia Madrid Serrano is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Melia Madrid Serrano provide breakfast?
Yes, Melia Madrid Serrano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Melia Madrid Serrano
Traveloka (1)
Other sources (475)
9.0
Exceptional
From 475 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.2
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Traveler Reviews Melia Madrid Serrano
Number of reviews per page
20
40
Top reviews
Alexander
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Bad smell in the room
Andres
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great located hotel, with magnificent breakfast.
Rooms could be upgraded and bathrooms could be cleaned much better.
Reserved a queen bed and received a 2 twin bedroom
Paul
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great hotel, fabulous breakfast, great service from check in to check out
Marcel
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved my stay at the Melia Serrano!
Joanna
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Starting at check in, I enquired about upgrading to use level lounge which I have used many times at the sister property Melia Castilla. The price was extremely high and I asked did they could reduce this cost but to no avial, which was disappointing.
I was then allocated a very dark interior room with very little sunlight. I asked to move rooms and was offered a light larger room on the 2nd floor, however the street noise was extremely loud and as I had to work for the day, this was not going to work. I als to move rooms yet again and was moved to the 4th floor with a view of the side street so quieter and I excepted. Thought the room moving process I was made to feel like an inconvenience from reception staff, despite my valid reasons, the staff were not friendly and this was a huge disappointment. Always ask for a new room if you are not entirely happy with the first choice as this properly has many difference options for the same room category.
The towels in the room are rough, not fluffy and soft like other Melia properties and the hotel itself is looking very tired. The walls all need a lick of paint, especially in the corridors and the windows in the corridors need replacing. On the flip side, the bar staff were nice and friendly and provided a good atmosphere for an evening drink. The breakfast was outstanding. 10/10. a disappointing stay, Melia need to step up on customer service training and remind staff here that The customer is always right!!
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Lorraine
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Muy conveniente la ubicación
salvador
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Excelente muy lujoso y bien ubicado
Manuel
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Convenient
Jose
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Good
Carlos E Alba
Business
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Excellent location and staff, great buffet breakfast, and great rooms. All for a reasonable price.
MANOLA
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We loved our stay and the food.
Tim
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great Location and property
Juan
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
La ubicación, y la zona del bar. Excelentes!!
La crítica son los colchones de las camas. No son buenos.
Ambar
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Staff was very friendly and helpful. Very clean. Close to all the shops and restaurants. Would definitely stay here again.
Jose
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Good
EDUARDO
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Muy buen servicio, muy limpio y en el mejor sitio
Emmanuel Ramon
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Extremely comfortable
Jorge Luis
Friends and Family
2.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
En invierno apagan el sistema de climatización y el calor es terrible al punto que tuve que dormir con las ventas abierta
Jose
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Good
Jorge
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Breakfast and people staff was the best
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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