Melia Villaitana

The hotel and facilities were great. Golf course in good condition two enjoyable rounds.

Great

Hotel was very clean and looks spectacular. We stayed out of season so was very quiet with not all restaurants open during our time there. Taxi into town around 15 minutes so not the end of the world. Only negative was finding out where everything is, very large hotel with not the greatest signposting.

Enjoyed our stay,unfortunately only 2 restaurants of the 7 open. Pools lovely, Booked the level had use of a private lounge with Drinks included Room nice size,also the bathroom

The hotel is really stunning and the views from the rooms, over the golf course to the sea are lovely. It is great stay for a few days of golf and spa/dining. We had half board and the buffet selection in the evening can be a bit repetitive. We had a strange smell in the bathroom which suggests the pipework might need an upgrade but otherwise the hotel is to be thoroughly recommended. Beds are super-comfy, befitting a 5* hotel. Pools are magnificent but the two best ones are too cold to be used in the winter months.

It was a great s

Stayed here for 4 nights in August 21. Lovely venue, the pools were absolutely brilliant. I have my 8yr old Son with me who loved the pools. We had breakfast on site at the buffet and this again was excellent. We upgraded to a Junior Suite and expected a really nice room but it was quite disappointing. The view was a tree. That’s it! I asked to be moved (I was happy to upgrade even further) but was told that the hotel was full - even though it seemed not to be. Anyway, you’ll need a car to get around anywhere as it’s about 4km from actual Benidorm. Plenty of parking but it’s a few hundred Meters from the hotel entrance so it’s a little tricky to unload and reload your luggage. They do suffer from the ‘reserved sun beds’ like some other places. There are loads and loads of sunbeds but everyone seem to get poolside really early to place their towels on them to reserve them. Almost all beds were reserved and I saw people coming poolside late afternoon when they’d not been there all day. I think this needs addressing by the hotel. Apart from that it’s a nice place. Some of the reception staff were excellent and some, not so. The evening entertainment is in Spanish as is the Kids club. My Son stayed with me all day so that didn’t impact him.

Everything was fabulous in the hotel. Staff is friendly and the place is amazing except for small details like the application they use to review the program or order dental kit or other which are not optimal. Not able to check the status of dental kit order or check the status of your restaurant booking. When they are making up the room they don't really clean around, they just change the towels and make the bed but no cleaning. And biggest issue we had with them is that they refuse to refund us a stay we booked in their hotel which happened to be during lockdown.

Very good accommodation, pool space and golf courses

Really clean and comfortable stay very relaxing

The property is amazing. The swimming pools are huge and unique. Buffet breakfast was excellent. Very friendly staff.

Really enjoyable half board stay. The buffet selection for both evening meal and breakfast was very good with a wide range of foods. The drinks on the evening were extra however prices were reasonable with a large selection of wine, beers and soft drinks available. The staff were very friendly and attentive. The hotel was spread over a large complex with two golf courses, several pools, a gym and spa. There was also free secure parking available.

Incredible resort, but very busy on long weekend with big queues of 45 mins to check in and at breakfast. Assured this is rare.

Fantastic hotel, in a lovely quiet area, not far from the nightlife. The grounds and pools are fantastic

Only negative is the reception is very busy other than this a brilliant place to stay. First class!!!

the hotel is amazing, the staff werent the fastest at recognising you were waiting but on a whole very nice hotel with fantastic pools for the kids.

I used hotel as a stopover on a business trip up the coast but room was clean and tidy and reception opened the ironing room at 11pm as no iron in the room. Hotel was quiet and the other guests all seemed to be golfers. Decent breakfast option in the morning and facilities & spa looked decent but was not there long enough to use myself. Outdoor parking free but is 10 euros a day if you use the underground parking.

Lovely hotel, great facilities with friendly staff

Our family suite for 4 was located at the back of the complex and was in desperate need of refurbishment. I complained because 1) in bed 2 the tv was missing from the big wooden tv frame hung on the wall 2) the fridge didn't work 3) the air con stank of sewage 4) the upkeep was neglected and shoddy - no lightbulbs in lamps, lump of uneven concrete used to repair granite worktop, holes in cupboards where handles had been replaced, cigarette butts/drink stirrers over the grass outside, to name a few. After complaining I was shown another suite but this alternative also had no tv and had no fridge at all! The staff member seemed shocked and confused by this. This room was in as bad repair so there was no point changing. She gave me a big smile and said "Is there anything else I can help you with?" Erm, you haven't actually helped at all! The stinky air con and the fridge were fixed but everything else stayed the same. If you go here expecting no luxury, and no one will help or assist you in a positive manner, you won't be disappointed. If you have any expectation, like for instance, the beach bar being open between 1pm- 4pm the hottest time of the day, then you will be disappointed - it shuts then. Don't expect anyone to move any sunbeds for you to another area, this is not possible. Don't expect enough towels in room, beach towels to be available all day, drinks to be served at dinner without asking for them 3 times and photography hut to be open when they say.

Beautiful hotel setting. Poor service, only one bar open so it was really busy. Staff were not friendly, really seemed like they hated their job. Reception always busy and it took ages for them to help you. They needed more staff.