The Level at Melia Castilla

Hotels
9.6
/10
Exceptional
66 reviews

What Guests Say About Their Stay

Jeff
10.0
/ 10
An excellent choice in every way. Will definitely stay here again when returning to Madrid.
John
10.0
/ 10
The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Jeri
10.0
/ 10
This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
In the Area
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Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Level at Melia Castilla is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020
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Location


Staying at The Level at Melia Castilla is a good choice when you are visiting Madrid.

About The Level at Melia Castilla

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Level at Melia Castilla exclusively for you.

Get precious and unforgettable moment during your stay at The Level at Melia Castilla.

All facilities in The Level at Melia Castilla

Others The Level at Melia Castilla
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • PARKING
  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • RECEPTION_HALL
  • PARKING_SURCHARGE
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Things to Do

  • Poolside bar
  • Garden
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • CONFERENCE_CENTER

Nearby Facilities

  • GIFT_SHOP_OR_NEWSSTAND
  • ATM/Banking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in The Level at Melia Castilla

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 01:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Level at Melia Castilla
84
Number of floors in The Level at Melia Castilla
3
Another facilities in The Level at Melia Castilla
Laundry service, Welcoming drinks, Tours, Multilingual staff, Express check-in

Frequently asked question in The Level at Melia Castilla

What are available facilities at The Level at Melia Castilla?
There are top facilites at The Level at Melia Castilla such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Level at Melia Castilla?
The standard check-in time at The Level at Melia Castilla is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does The Level at Melia Castilla provide breakfast?
Yes, The Level at Melia Castilla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Level at Melia Castilla?
The Level at Melia Castilla is a 4.0-star hotel.
How many floors does The Level at Melia Castilla have?
The Level at Melia Castilla has 3 floors.
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More Reviews from Other Guests in The Level at Melia Castilla

9.6
Exceptional
From 66 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

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Traveler Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
Jeff
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
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Angel
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
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Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
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Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
10.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!
Ronald
icon-Business
Business
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

amazing service
Verified traveler
10.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Awesome let us check in early…
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Others 4 The Level at Melia Castilla

Disclaimer

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