Alpen Resort & Spa Zermatt

Hotels
9.2
/10
Exceptional
433 reviews

What Guests Say About Their Stay

Amber
10.0
/ 10
This place is paradise! I can’t say enough wonderful things about our stay! To start, the view from our room and balcony was breath taking! Our room and especially our bathroom were beautiful! The pool and spa area was unreal, and the perfect way to spend an evening! It was a short walk from the hotel to the train station, which was very convenient! The staff and continental breakfast were wonderful! We will definitely be staying here again!
Khinal
10.0
/ 10
Great hotel, woth ample things to do with kids. Lots of play areas to keep kids occupied.
Kathy
10.0
/ 10
We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back!
In the Area
See Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
Alpen Resort & Spa Zermatt is located in area / city Zermatt.
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What's around Alpen Resort & Spa Zermatt

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Spissstrasse 50, Fam Aufdenblatten, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Alpen Resort & Spa Zermatt

Location


Alpen Resort & Spa Zermatt is located in area / city Zermatt.

About Alpen Resort & Spa Zermatt

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Alpen Resort & Spa Zermatt exclusively for you.

Alpen Resort & Spa Zermatt is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Alpen Resort & Spa Zermatt.

All facilities in Alpen Resort & Spa Zermatt

Others Alpen Resort & Spa Zermatt
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box

Sports and Recreations

  • Ski storage
  • Outdoor tennis court
  • Fitness
  • Game room
  • Billiard

Food and Drinks

  • Bar
  • Breakfast

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

General

  • Terrace

Business Facilities

  • Business center

Accommodation Policy & General Information in Alpen Resort & Spa Zermatt

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7:00 AM - 10:30 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
15:00 - 22:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 22:30 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alpen Resort & Spa Zermatt
26
Another facilities in Alpen Resort & Spa Zermatt
Hot tub, Indoor pool, Garden, Spa, Sauna

Frequently asked question in Alpen Resort & Spa Zermatt

What are available facilities at Alpen Resort & Spa Zermatt?
There are top facilites at Alpen Resort & Spa Zermatt such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alpen Resort & Spa Zermatt?
The standard check-in time at Alpen Resort & Spa Zermatt is starting from 15:00 - 22:30 while the latest check-out time is at Before 11:00
Does Alpen Resort & Spa Zermatt provide breakfast?
Yes, Alpen Resort & Spa Zermatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Alpen Resort & Spa Zermatt

9.2
Exceptional
From 427 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews Alpen Resort & Spa Zermatt

Number of reviews per page
20
40
Top reviews
Amber
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place is paradise! I can’t say enough wonderful things about our stay! To start, the view from our room and balcony was breath taking! Our room and especially our bathroom were beautiful! The pool and spa area was unreal, and the perfect way to spend an evening! It was a short walk from the hotel to the train station, which was very convenient! The staff and continental breakfast were wonderful! We will definitely be staying here again!
Read More
Sam
icon- with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a wonderful stay
Khinal
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, woth ample things to do with kids. Lots of play areas to keep kids occupied.
Kathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back!
Read More
Curtis
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really enjoyed our time there.
Kay
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our first time to Zermatt. The resort is at the excellent location with spacious room and view for our family of 4 . We booked the half board with our stay which included breakfast and dinner at the hotel. Both breakfast and dinner were better than expected. The dinner was excellent and just how I wanted to experience the Swiss traditional food . It was 3 courses dinners and not buffet style. The pool and kid play area is very relaxing after a day full of activities. The staffs are very friendly and welcoming. We had great experience overall.
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AKANE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spa was very nice.
yair
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

i spent 4 days with my son/ amazing location. very nice pool. good food
Alejandro Alberto
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great breakfast buffet. Room was ok, but maintenance of details was not great. Curtain was hanging loose. Shower shampoo dispenser dis not work well. Pool table in play area was very worn out, and sticks were unusable. Staff service was barely cordial. I found it very expensive for what it is...
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely property with equally nice local styled rooms. Charming decor and close to everything.
Philip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
Michael
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Liked the view, location, room and balcony, reception and bar staff porters and drivers. Disliked one breakfast staff who clearly didn’t enjoy her job, and the shower in the bathroom is too small and in the wrong position.
Chenbo
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

the spa is amazing and very nice breakfast. Overall , it's a very nice hotel to stay. but the service was a bit chaotic for us. we waited at the taxi station for more than 20 mins, no one came to pick us up, despite we called several times. we walked to the hotel with our luggages, the reception staff just explained that they were busy. I know you might be busy, but you could explain to me on the phone, or offer something alternative.
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Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The location is very convenient. Staff are very friendly. Will definitely come back again.
Neda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property was very clean and the staff was excellent. Especially the front desk! 10/10!
matthew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend
parvin
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great resort, enjoyed every second of the stay
emily
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

loved the spa! such a good location and not too far to walk into town
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.
Number of reviews per page
20
40

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Others 4 Alpen Resort & Spa Zermatt

Disclaimer

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