ibis Genève Centre Nations

Overall it was pretty smooth. There wasn’t any soap/shampoo in the shower which I asked for and they filled it.

Great location, in house restaurant, great staff, easy walk to the lake or the train station.

Good hotel. Great location. Overpriced if we had paid the full rates. Our rate on Expedia was perfect.

Everyday you had to get your hotel card fixed or else it wouldn't scan, staff was rude

The hotel is next to the bus station, accessible by train and public transport. Breakfast is great and have options to choose from. The room is small yet cozy and very clean.

Second time here, really safe and lovely choice

It is a comfortable hotel, very centrally located. Good dining room too. A bit basic, with not even a kettle in the room

Very good breakfast

Good prices and not too far away from the city centre (15 minutes).

Absolute ideal for your stay in Geneva. You know what you're getting with an Ibis and you can't go wrong with this one. Great location, supermarket and restaurants practically on the door step and only a 15 minute walk to the train station. Friendly staff, all great at speaking English. Nice room, decent size, good spacious clean bathroom, and very comfortable bed. Best past was the TV, you can log into Netflix and YouTube and it also has BBC1, BBC2 and Channel 5. We didn't eat during our stay but the in Hotel small shop is very expensive, as expected, a bottle of water was 4CHF in the supermarket it was 1CHF.

Good service, friendly staff and clean hotel BUT in the room there is no kettle, no coffee machine, no drinking water, no bar soap in the bathroom and not enough clothes hangers. The lack of amenities in the room is not clearly stated upfront - you only discover this to your shock on arrival.

Very pleasant stay. Clean modern hotel in a great location.

Chose another hotel for a family event. Reserved this location in error, and after chatting with Hotels.com for a considerable amount of time, they would not allow me to change to the hotel I needed through their website. So I booked the correct hotel through a different company. I’m saddened that Hotels.com has lost me as a long and loyal customer.

Nice staff, decent food, generally good cleanliness. During my stay, unfortunately, I had multiple bed bug bites on my arms, legs, and feet. They were nice enough to change my room after my second request for fresh sheets, but it was very disappointing and disgusting.

Bed mattress was too soft - it appeared to be two separate mattresses, one on top of the other, causing a bit of back stress. A shame as everything else in the hotel was excellent!

I had requested parking well in advance, confirmed through pre-arrival communication, only to find upon arrival that no arrangements had been made. This oversight was both inconvenient and frustrating, especially given my specific advance request. The reception experience was equally troubling. I overheard staff members making derogatory and offensive remarks in French, under the apparent assumption that I wouldn’t understand. Such unprofessional behavior, particularly at the front desk, is wholly inappropriate and left me with a distinctly negative impression of the hotel’s culture and respect for guests. Overall, the service at this establishment did not meet even the most basic standards expected from a professional hospitality environment.

Hotels is conveniently located close to 8 bus stop. Rooms are comfortable, breakfast has nice selection of food (plates need better cleaning).

Great stay - friendly and helpful staff, very clean, lovely breakfast and good quality food in the evening. I really enjoyed my stay here and would definitely book again. Kettle would be appreciated in the room.

The staff and facilities if you asked - such as hot water or cold water were excellent. the room was v clean but i got some awful bites at night on my body - cant work out why as there were no widows open .. Would have been nice to have a safe place to lock things but perhaps this is not policy for a budget hotel Overall the v helpful staff made up for every thing else not quite right

No tea making facilities provided.