SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

First time in Zermatt and this was a great hotel. Quiet but central. Great staff. Amazing breakfast in the morning to power you on the slopes. Pool was lovely and so was spa. We also got upgraded with amazing view of Matterhorn to top a great long weekend away. We will be back next year and we will definitely be staying here again!

Location, service , modern and clean facilities

Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!

One of the most incredible experiences I have had at a hotel to date. The condition of the property, the hospitality, the included spa and breakfast were all on point. The location is also A++, best location as far as proximity to lifts for the mountain, transit, etc. We will definitely stay again. Thank you everyone at Schloss!! xoxo

We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable.

Great location, minutes away from the train station, friendly staff, amazing spa, you should try the cbd massage and try in the spa the cbd sprinkle.

We had a fantastic experience staying at the Schloss Hotel. Alex and his team were wonderful and created the perfect experience. The hotel is conveniently located to the train station, Gornergrat train, shops, and restaurants. Highly recommend this hotel to anyone looking to visit Zermatt!

Excellent stay, Chris at reception delivers outstanding service

I never wrote any reviews but SCHLOSS is just perfect. Best hotel i ever stayed in.

This is a great property to stay at. The staff was very helpful and friendly. The breakfast was awesome, excellent location. We couldn't have asked for a better stay.

Very convenient but very quiet. Excellent staff.

Excellent option for Zermatt

Everything about this hotel is amazing. The staff was particularly helpful. The location is extremely convenient to the train station and the Matterhorn railway.

Absolutely the most friendly,welcoming, beautiful place to stay. Not one complaint.

Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!

Excellent service, very friendly, shout to Chris, Stefan, and all staff were lovely. Received a complimentary upgrade to a fabulous Matterhorn view room. Room was perfect. Breakfast had variety and super fresh. My husband had a massage at the CBD Spa and said it was amazing. Highly recommend this hotel.

We loved our stay here, perfect location, so close to the train station but we weren’t there to ski so might be a different walk to the cable cars if you’re carrying. The hotel is fab, great pool and spa area, breakfast was lovely and by far the most comfortable room of our whole trip, the team were lovely too

Very cosy and well maintained, had a wonderful stay with my wife!

This place is one of the best places to stay in Zermatt. Honestly, I haven't been treated this well compared to other hotels, the attention to guest is very good and closeness to the station is so convenient. The amenities of this place are so good. The place is very well treated and has the latest trends, lights goes off with a single button, the TV has good broadcast and you cast to the TV, the internet is great! The hotel has a spa (but you need to pay for them be aware, I didn't book but now I regret it), a well equipped and modern gym, a separate room if you want to do yoga and even free classes, and a decent pool. The pool was tiny but it's good enough. The bathroom was so clean and very well equipped, you can expect almost everything that you need and not a simple tube of shampoo/body wash that other expensive hotels cheap out. The staff was very professional and attentive to things that I needed, thanks for a great service. The breakfast buffet has almost everything and a great variety of non-dairy alternatives. Be aware that there are certain menu options that are not included and you will have to pay after you check out. The only nitpicks that I have is that the AC was confusing, I didn't understand what was cold or hot, and I didn't ask the staff about it because I was embarrassed about not figuring out what was going on, but surely they can respond to this message. Also, the balcony didn't have the best views but I was aware of that before booking the room.

This hotel was a top in every way. Gorgeous contemporary decor, large room nicely appointed, great staff, great location. And breakfast the best with even a fresh pan of honey from the beehive ! We truly enjoyed our stay there.