Sorell Hotel Arabelle

Hotels
7.8
/10
Pleasant
321 reviews

What Guests Say About Their Stay

Jennifer
10.0
/ 10
I loved the friendly customer service, the atmosphere, and the breakfast options. I was pleased to see signs in various places about fair trade products and sustainability.
Camila
10.0
/ 10
Short, last-minute stay, due to work. Checked in very late but still had a great reception. Room was exactly as advertised, and really clean and nice, newly renovated.
Verified traveler
10.0
/ 10
Friendly staff, location convenient for public transport. Room was small and no bar in hotel.
In the Area
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Mittelstrasse 6, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3012

Main Facilities

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Elevator
WiFi
Sorell Hotel Arabelle is located in area / city Bern.
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What's around Sorell Hotel Arabelle

Mittelstrasse 6, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3012
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Discover More About Sorell Hotel Arabelle

Location


Sorell Hotel Arabelle is located in area / city Bern.

About Sorell Hotel Arabelle

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sorell Hotel Arabelle.

With all facilities offered, Sorell Hotel Arabelle is the right place to stay.

All facilities in Sorell Hotel Arabelle

Others Sorell Hotel Arabelle Bern
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • Front desk

Public Facilities

  • Safety deposit box
  • Others
  • Elevator

Connectivity

  • Free WiFi

General

  • PARKING_SURCHARGE

Business Facilities

  • Computer station

Accommodation Policy & General Information in Sorell Hotel Arabelle

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: CHF 17 per night
  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 150 (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available

The front desk is open daily from 6:00 AM - 10:00 PM. The front desk is staffed during limited hours.

Check-in/Check-out Time

Check-in:
15:00 - 21:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 21:30 - to 12:00
Available rooms at Sorell Hotel Arabelle
41
Number of floors in Sorell Hotel Arabelle
5
Another facilities in Sorell Hotel Arabelle
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, Front desk

Frequently asked question in Sorell Hotel Arabelle

What are available facilities at Sorell Hotel Arabelle?
There are top facilites at Sorell Hotel Arabelle such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sorell Hotel Arabelle?
The standard check-in time at Sorell Hotel Arabelle is starting from 15:00 - 21:30 while the latest check-out time is at Before 12:00
What is the star rating of Sorell Hotel Arabelle?
Sorell Hotel Arabelle is a 3.0-star hotel.
How many floors does Sorell Hotel Arabelle have?
Sorell Hotel Arabelle has 5 floors.
How many rooms are available at Sorell Hotel Arabelle?
Sorell Hotel Arabelle has 41 rooms in total.
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More Reviews from Other Guests in Sorell Hotel Arabelle

7.8
Pleasant
From 320 reviews
Cleanliness

8.6

Room Comfort

7.6

Location

8.2

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Sorell Hotel Arabelle Bern

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I loved the friendly customer service, the atmosphere, and the breakfast options. I was pleased to see signs in various places about fair trade products and sustainability.
Zeljko
icon-Business
Business
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

I booked this hotel because they state they have available parking. They don't!!! "Available parking" is a street parking which one must search in streets around the hotel. After a long working day, I spent half an hour looking for an available parking space and, after I didn't find it, I had to park in a garage 1km away and carry my baggage to the hotel. I wanted to cancel the hotel, but they did not accept cancelation. This is completely unacceptable, and I will make a complaint about it on expedia!
Read More
Patrick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Good location for us. Very quiet, large room, good breakfast. Will come back again.
Deb
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

We liked the location of the hotel. it was easy to walk to transportation and to different parts of the city. We had a room under the eaves that had skylights for light and ventilation. Really appreciated the fresh air they brought to the room. We could have used better lighting in the room for evening.
Bianca
8.0
/10
Reviewed 161 week(s) ago

Hotels.com verified review

Friendly welcome at reception, helpful staff.
Nicolas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Very good services- good location- friendly and professional staff
Camila
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Short, last-minute stay, due to work. Checked in very late but still had a great reception. Room was exactly as advertised, and really clean and nice, newly renovated.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

Friendly staff. The room was clean and stylish. Good continental breakfast.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

breakfast is excellent. not close to town, about 15-20 min walk. no self washing machine.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Friendly staff, location convenient for public transport. Room was small and no bar in hotel.
Shengyi
icon-Business
Business
8.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Hotel room is very clean. Breakfast service great. Twin bed matress a little soft for me.
Sasha
8.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Positive: - Was greeted warmly when I arrived, and was helped with the two things I required: recommendation for a restaurant, and to borrow a travel adaptor. - Breakfast was delicious, great selection (inc. homemade jam - lovely touch), and was offered a freshly made smoothie and my table - Room was spacious and clean, powerful shower Negatives: - Actual quality of sleep was limited due to: temperature of room (was too warm, so had to work out how to use the plug in fan in the middle of the night, which didn't do as the buttons said it would!), could hear upstairs stomping around (was staying in the second building) which kept me up, and I was uncomfortable with the weight of pillows (I later found a pillow menu in the room, but by this point it was too late as reception closed at 10pm - maybe this can be reminded of at check in?)
Read More
Verified traveler
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Great hotel close to University excellent staff super breakfasts
Verified traveler
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Excellent location near the town centre but on a quiet side street so nice and quiet. Spacious and modern with excellent service (e.g. they have 4 different sorts of pillows) matched only by there impressive breakfasts (smoked salmon, local produce and homemade jams, etc.). Able to make good use of the free travel card with the public transport available just around the corner (literally). Would stay again.
Read More
Ferdinand
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Everyone in reception was so helpful.
Verified traveler
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Great check in and helpful staff. Awesome breakfast with eggs , bacon, lots of bread muffins cereAl, cheese , coffee. Location was about 10 min walk from center bit they give a bus pass which was very convenient if you don’t want to walk. Bed was not comfortable but the rest of the stay was fantastic.
Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Loved the location. Right by public transportation but quiet at the same time. 10 mins walk to center & railway station. Room is small but good enough. There are no ACs in Bern but open window & fan were good enough. Only issue is theres an apartment complex across rooms in the back & there was a rowdy young bunch that would make a lot of noise all DAY till 1-2 am. You can hear them talking in the whole complex. Unusual for Switzerland. Somehow the hotel is connected to this complex. People come and go through the hotel.
Read More
Robert
6.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Friendly staff. Weather was extremely hot and the rooms were not air conditioned.
Hans
8.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

Good location, central but quiet. Nice rooms, clean and excellent service.
Siria
6.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

The good: staff we’re very helpful and very nice! The breakfast was good. The bad: the beds were not comfortable, our family of four were booked on the top floor we had no windows only skilights. When we took a shower, water was coming out through the bathroom door rolling down to almost the main entrance door of the room. We stayed on the 5th floor, but the elevator only goes to the 4th floor so we had to take 3 large suitcases up the stairs. I would not stay at this hotel again.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sorell Hotel Arabelle Bern

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 320 reviews
Cleanliness

8.6

Room Comfort

7.6

Location

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sorell Hotel Arabelle Bern

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I loved the friendly customer service, the atmosphere, and the breakfast options. I was pleased to see signs in various places about fair trade products and sustainability.
Zeljko
icon-Business
Business
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

I booked this hotel because they state they have available parking. They don't!!! "Available parking" is a street parking which one must search in streets around the hotel. After a long working day, I spent half an hour looking for an available parking space and, after I didn't find it, I had to park in a garage 1km away and carry my baggage to the hotel. I wanted to cancel the hotel, but they did not accept cancelation. This is completely unacceptable, and I will make a complaint about it on expedia!
Read More
Patrick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Good location for us. Very quiet, large room, good breakfast. Will come back again.
Deb
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

We liked the location of the hotel. it was easy to walk to transportation and to different parts of the city. We had a room under the eaves that had skylights for light and ventilation. Really appreciated the fresh air they brought to the room. We could have used better lighting in the room for evening.
Bianca
8.0
/10
Reviewed 161 week(s) ago

Hotels.com verified review

Friendly welcome at reception, helpful staff.
Nicolas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Very good services- good location- friendly and professional staff
Camila
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Short, last-minute stay, due to work. Checked in very late but still had a great reception. Room was exactly as advertised, and really clean and nice, newly renovated.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

Friendly staff. The room was clean and stylish. Good continental breakfast.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

breakfast is excellent. not close to town, about 15-20 min walk. no self washing machine.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Friendly staff, location convenient for public transport. Room was small and no bar in hotel.
Shengyi
icon-Business
Business
8.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Hotel room is very clean. Breakfast service great. Twin bed matress a little soft for me.
Sasha
8.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Positive: - Was greeted warmly when I arrived, and was helped with the two things I required: recommendation for a restaurant, and to borrow a travel adaptor. - Breakfast was delicious, great selection (inc. homemade jam - lovely touch), and was offered a freshly made smoothie and my table - Room was spacious and clean, powerful shower Negatives: - Actual quality of sleep was limited due to: temperature of room (was too warm, so had to work out how to use the plug in fan in the middle of the night, which didn't do as the buttons said it would!), could hear upstairs stomping around (was staying in the second building) which kept me up, and I was uncomfortable with the weight of pillows (I later found a pillow menu in the room, but by this point it was too late as reception closed at 10pm - maybe this can be reminded of at check in?)
Read More
Verified traveler
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Great hotel close to University excellent staff super breakfasts
Verified traveler
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Excellent location near the town centre but on a quiet side street so nice and quiet. Spacious and modern with excellent service (e.g. they have 4 different sorts of pillows) matched only by there impressive breakfasts (smoked salmon, local produce and homemade jams, etc.). Able to make good use of the free travel card with the public transport available just around the corner (literally). Would stay again.
Read More
Ferdinand
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Everyone in reception was so helpful.
Verified traveler
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Great check in and helpful staff. Awesome breakfast with eggs , bacon, lots of bread muffins cereAl, cheese , coffee. Location was about 10 min walk from center bit they give a bus pass which was very convenient if you don’t want to walk. Bed was not comfortable but the rest of the stay was fantastic.
Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Loved the location. Right by public transportation but quiet at the same time. 10 mins walk to center & railway station. Room is small but good enough. There are no ACs in Bern but open window & fan were good enough. Only issue is theres an apartment complex across rooms in the back & there was a rowdy young bunch that would make a lot of noise all DAY till 1-2 am. You can hear them talking in the whole complex. Unusual for Switzerland. Somehow the hotel is connected to this complex. People come and go through the hotel.
Read More
Robert
6.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Friendly staff. Weather was extremely hot and the rooms were not air conditioned.
Hans
8.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

Good location, central but quiet. Nice rooms, clean and excellent service.
Siria
6.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

The good: staff we’re very helpful and very nice! The breakfast was good. The bad: the beds were not comfortable, our family of four were booked on the top floor we had no windows only skilights. When we took a shower, water was coming out through the bathroom door rolling down to almost the main entrance door of the room. We stayed on the 5th floor, but the elevator only goes to the 4th floor so we had to take 3 large suitcases up the stairs. I would not stay at this hotel again.
Read More
Number of reviews per page
20
40