Hinoen Hotel

Sparkling clean washroom. Free laundry. Very central city location, close to Main train hub.

Very good stay. Close to train station and bus stops. Very good service.

Location is great. Room is a bit small but adequate for 2 adult travelers.

Well located for shopping and eating and about 10 mins walk to the train station which was convenient. Helpful and accommodating staff. Free laundry facilities which was super useful and coffee station in reception area. Very tight room for a standard double but ok if you don’t have too much luggage. Perfectly for one nights stay. Clean but towels had an odd smell to them. Kettle available to make tea and bottles of water which was appreciated.

Shopping to food and walkable to Ximending and Dihua. Close to Taipei main Station for sightseeing spots.

Not the best experience, especially if you do speak the language as you are a disadvantage. Had a slight stain on the bedsheet from ink transfer that could be easily washed/bleached off (bed sheet is white), but instead staff told me that their cleaning agent from their house keeping couldn't take it off it means that it can't be washed off. I have dealt with ink staining at home and have been able to bleach it off myself. I eventually had a friend come talk to them for me and they explained that their cleaning agent is some type of baking soda mixture. I told asked them via my friend if they don't use bleach and they said no. They launder off site. Made me pay a fee of NTD $2000 and then offered to give me the bed sheet since I technically paid for it. Weird thing to offer a guest if they are traveling... Worst thing is they didn't even let me know they had free laundry service that guest could use behind their desk. I would've asked them to hold off in charging me and bought bleach at a local store to clean it myself. The water temperature is also very inconsistent. As other reviews have said - the water can get scalding hot instantly (no gradual change). This can be dangerous for children. Benefit is that this is central and close to a transit station - however there are other hotels around the same vicinity.

優點 1）工作人員服務態度好好 2）房間基本乾淨 3）床單枕頭毛巾乾淨 4）冷氣控制容易 5）房間（我訂咗有浴缸）地方夠大，兩件行李打開都綽綽有餘 6）附近交通方便 7）附近都多食肆 可以改善嘅地方 1）房間冇咖啡，需要到接待處前面，有即磨咖啡 2）廁所如果長期開燈，抽風把廁所味抽入廁所裏面 3）熱水供應，要打開水喉大約1分鐘才有

Staff

Great stay! Room was more spacious than expected. Hotel was very clean and new. There's a laundry and dryer on first floor, which is free for use. Location was good, within walking distance of Taipei Main station. There's 7/11, Family mart, Watsons nearby, very convenient. Close to bus stop too. We will love to stay there again!

Easily accessible by public transport and friendly staff

住房的體驗不錯 房間大還有難得的浴缸很大很舒服 但是衛生打掃有待加強 第一天就踩到在床旁邊的夾襪子的小夾子（尖尖的那個）剛進浴室打開花灑 排水口就堵住 這些第二天都有跟櫃檯告知 跟櫃檯反應得到也只是會告知房務加強 但後來2、3天發現浴缸的一根毛都黏在同個地方 感覺衛生打掃上需要加強 但是房型跟空間衛浴是我很喜歡的

It is very clean. There are free laundry and coffee provided. Also, the location is excellent with the Tai Pei main metro station nearby as well as the bus terminal which offers various bus routes to other districts, like Keelung

Close to various transportations and within walking distance to shopping and dinning options

It’s near MTR station, convenient to travel. Many restaurants around the hotel. Nice :)

Pillow not very comfortable.

Location was fantastic and free laundry was so handy! However we found that the mattress was on the harder/tougher side and would have been better if it was softer

Good location. Staff friendly. Free laundry is helpful but takes 2-3 hours to dry. My door doesnt close properly unless you pull it hard. Otherwise, good stay. Clean rooms.

Convenient location and very clean. The entrance can be tricky to find. The room was more spacious than other comparable hotels in the area and very quiet for the on street location. The bathroom was a little dated. I appreciated the luggage scale in the lobby and the free laundry facilities.

Clean, efficient and everything that was needed for a short stay. Convenient location near Taipei Main Station and Taoyuan Airport Metro.

Tidy and clean. But the bed is kinda a bit of short. ( I’m about 168cm) The location is in the center of Taipei. Easy to get to other places.