Loei Palace Hotel

Best hotel. And the staff and manager are great.

Nice

No real issues. Was strange that there was no kettle in the room, but was told it’s available on request as we checked out. It’s an older property, but generally was ok. Would stay again as a stop off from a long journey.

The higher category hotels in smaller towns in Thailand usually provide a very good experience and service - and this was one of those places. Very spacious, very clean, in a great location (near park, but also close to the town center), very quiet... overall - a place you always wish you had stayed longer.

Very helpful staff.good English

Yes its a very old hotel but dont let that stop you from booking. It was very quiet, comfortable and clean, would stay here again!

The buffet breakfast with eggs over easy, fried rice and minced pork was delicious! Toast was fluffy and yummy. Coffee was okay. Overall, the staff were exceptionally friendly and helpful.

Good place to stsy in Loei for airport convenience. Nice park to walk. Good professional staff.

Beautiful property, quaint breakfast area, wonderful and polite workers. The room service we ordered was very tasty. The staff went above and beyond to make us feel welcome and like we were family. I cant say enough wonderful things about the staff. They truly made the entire experience considerably better even through a personal experience that was very testing to me. I wish i could give each and every person a warm hug and personal thank you.

Very clean despite being old building needing upgrades. Staff is awesome. Only thing could have been better would be able to make coffee in the room or have a coffee pot availble 24/7 in lobby. Will stay again on next visit

I always stay here but room I had this time was budget and seemed very tired , overall I was happy with stay but in future will book a more expensive room

Good breakfast. Wish the swimming pool was open but understand why it was closed due to Covid.

Had booked for 6 nights but only stayed for 2. Had to pay to upgrade to a room that was just about bearable. Could not recommend and would not stay there again. Does not look like the photos and is a dark, dreary and very dated hotel.

The hotel has seen better days and needs some upgrades. However the food was wonderful and the staff very helpful and kind. The location was excellent. I would recommend it to others and stay their again should I return to Loei

4+ star hotel in every way except for 2 star shower.

Lovely stay , would stay again , excellent value for money

We booked a suite on the 7th floor and when we got there the front desk said they switched our room to a delux room because they were replacing tile on the 7th floor and didn’t want to disrupt us. They have us complimentary breakfast every morning due to this but the breakfast was less than good. Not a lot of variety and some English signs but mostly Thai language. A lot of their dinner menu for western food is far from what western folks eat. The Caesar salad was straight mayonnaise dressing. The pizza and fries are good! They don’t have towels readily available at the pool, you need to ask for one or bring your own. If you’re tall, the shower will likely be an issue for you as it was my husband. Limited water in the rooms and if you need more they charge you- it’s cheap enough but it’s the principal of the matter. You cannot drink the water there- it should be free. House keeping does not change the sheets when cleaning your room and making your bed. Nothing major but enough to mention. There is not a lot to do right there in town. Unless you are visiting a local or have things scheduled and drivers lined up, don’t plan on getting much of an experience. We were visiting locals and even though they said it’s save to walk around, we tried to one night but stuck out like sore thumbs! 2, white Americans who don’t speak the language. We ended up going back to the hotel 10 minutes after being out.

Beautiful facility, well maintained! Great swimming pool. Spacious, clean rooms & hotel! Friendly professioal staff! Very much enjoyed our stay! Thai people are very friendly, gracious people!!

Spacious room with no coffee facility in room. Location is within walking distance to town however the pillows are too high for my comfort.

The room was massive and held 5 people well. The suite had an extra 1/2 bathroom which was awesome. The pool and restaurant were also great.