Ramada Resort by Wyndham Kusadasi

Very hoppy over all

I am very disappointed this time with the hotel, I stayed in the ramada suites last September by my self and this year I brought my baby and stayed in the ramada resort. The staff service rate from me would be 6 out of 10 . Some staffs are rude and some aren’t. The hotel is modern and clean. I extended my stay by a day when my friends arrived from Dublin, I paid a day before my previous booking expired and then the following day my key card won’t work, I went downstairs to the receiption and they I have to pay for the extra day, i was like are serious as I paid for that yesterday, and my check is tomorrow, the receptionist was like ok sorry then she activated my card , then the duty reception manager told me I need to pay 50 tl immediately for the mojito i had on the day of my arrival, I actually thought that was inclusive, anyways to cut story short, I agreed to pay the money even if it wasn’t check out day, but told them I needed to go to the restaurant and feed my baby first as she was hungry and then I will go back upstairs to my room and get my wallet to pay the 50 tl but the whole staff at the reception didn’t look happy about that and they said that I had to pay that right away. The were so loud that every body at the reception area could hear, I felt so upset and walked away. That was humiliating and inconsiderate, and to think it was only 50tl , after all the money I have spent at hotel staying there last year and this year, and i also brought my friends

Food very well prepared and management has handson control of a hotel well run. I will recommend this hotel to family and friends

Staff were very helpful. I had 2 rooms and both rooms looked like they could do with some minor maintenance. Things like cracked ceiling and water damaged vanity unit in the bathroom. Nothing that made our stay less comfortable but niggly things to look at. But I would still book this hotel again.

Its a huge hotel, too many people. Meals are caos,tons of resort food buffetstyle, people desperately diving for food. If you want peace and quiet and a more refined atmosphere , this is not the hotel.if you,like resort style allyou can eat, with lots of noisethen this is it. The rooms on the other hand are huge,clean and very nice. Staff is polite, but not outstanding service.

Food quality and variety was low.drinks too. Everything else was okay but its important to me. A little too noisy for family vacation. Rooms and other places were comfy, clean and looking good.

Some minor issues with service on outdoor dining area but otherwise no problems. Lovely hotel staff very friendly and welcoming

We really appreciated the stay. The food was excellent being an all inclusive hotel.

After reading trip advisor reviews I cannot understand how anyone can find fault with the standard of the rooms, overall facilities, catering, live shows and the excellent service provided by all the hotel staff during one of the busiest periods of the season. One of the small issues was the 'silence pool' area which is designated for 16+ but was often populated by small children and their inflatables. I would suggest that the parents are at fault as the rules regarding this area are clearly displayed but management should politely re-enforce the rule if they have to.

queing for everything. food needs to given from many different points yo avoid. massage by gokhan was exvellent.

Problem on arrival with reservation. Then offered us a family room to share with friends, which we declined , but told us you can stay in the family room , then 30 mins later , we had to move , surprise surprise. Food excellent air conditioning was not working in our room , informed guest relations , maintenance man arrived , did something , tried it , said ok now . No difference at all . Having said that we did enjoy the hotel and restaurant , entertainment in evenings was first class and enjoyable. Recommend the hotel for the food and entertainment.

Otel genel ulaşım açısından avantajlı konumda, odalar temiz ferah, mutfak ve açık büfe kezzetli ve yeterli çeşitlilikte, personel güler yüzlü ve ilgili. Fiyat verimlilik açısından memnun kaldık. Kış dönemi olduğu için havuz ve sahil imkanı yoktu, değerlendiremedik.

otele girişten çıkış anına kadar her şey kusursuzdu. yemekler lezzetli ve çok çeşitliydi. otel temizliği ve gayet güzeldi. havuz ve kaydıraklar için bayram tatili yoğunluğu olmasına rağmen hiç sıra beklemden kullandık diyebilirim.

Oldukça vasat bir otel. Fiyat performans oranı oldukça düşük. Hizmet oldukça kötü. Plaj havlusu istediğimizde olmadığını beklememizi söylediler uzunca süre bekledikten sonra odadaki havluları kullanmak zorunda kaldık. Yiyecekler hijyenik değil. Kahvaltıda salatalıklar hiç yıkanmamış çamurlu şekildeydi. Kimseye önermiyorum

Temizlik ve oda dısında hizmet konusunda fena sayılmaz. Deniz ulaşımla otele mesafeli ve taslık biz pek sevemedik. Saglık nedeniyle rezervasyonun bitimine iki gün kala otelden ayrıldık

Otel müşterisine yalan söylüyor. Yapılan ödemenin arkasından arayıp ilave ücret istiyor. Hotels.com.com olmasa idi bu otel tatilimizi mahvederdi. Hotels.com sayesinde otelin bu terbiyesizce hareketi çözüldü. Olay da şudur : 2 Yetişkin bir çocuk olarak rezervasyon yaptırdım çocuk yaşını yazdım rezervasyonum bittikten sonra beni aradılar rezervasyonunuz gerçekleşmiştir dediler iki gün sonra beni arayıp çocuk yaşının sekiz yaşından büyük olmasından dolayı yetişkin olarak değerlendiriz ilave bedel istiyoruz dediler ve tatilimi iptal etmeye kalktılar bunu önleyen Hotels.com ekibine teşekkür ediyorum. Ramada otellere dikkat edin!

İçecekler ve yemekler çok kötü çeşit ve görsellik güzel ancak yemekler lezzetsiz.Odalar temiz güzel.Personeller hep stajyer olduğundan dolayı yetersiz isteselerde müşterileriyle yeteri kadar ilgilenemiyorlar.Biz genel anlamda memnun kalmadık

Unterkunft sehr schön gelegen. Tolles Hotel, bis auf die Sauberkeit. Die lässt etwas zu wünschen übrig!!!

5 yıldızlı otel konsepti için iyi sayılır. Deniz için servis var ama deniz kenarı olsaydı daha iyi olurdu.

Midden augustus verbleven. Check-in om 14.00 uur. Aangekomen om 09.30 uur en tot op de minuut gewacht voor een kamer ( slapeloos in de lobby rondgelopen). Kamer eenmaal binnen, een en al teleurstelling. We kregen een zolderkamer die veel te klein was. Douche en balkon waren oke en ruim genoeg voor 2 personen. 2 dagen later bij de handdoekenservice aangekomen om 12.30 uur om nieuwe handdoeken te verkrijgen. Moesten 1,5 uur wachten omdat ze op(!) waren. Animatie doet goed zijn best en de schoonmakers zijn uiterst vriendelijk. Wel een duur hotel want er wordt met euro’s gerekend nu de koers zo hoog is. Er staat nergens lira terwijl je in Turkije bent. Het strand betreed je trouwens met ern shuttlebus die om het uur vertrekt maar helaas overvol is. Ook is hun privéstrand met kiezelstenen waardoor je pijnlijke voeten krijgt als je wilt gaan zwemmen. De zee van Kusadasi is wel heerlijk en helder, op de juiste stranden. Het hotel heeft geen mooie uitstraling van buiten moet ik zeggen. Het zwembad was groot genoeg. Er was ook een zwembad apart 16+ waardoor je rustig kon relaxen. Ook het eten is beter dan andere hotels. Je hebt een ruime keuze. Het personeel doet goed zijn best, maar de service over het algemeen is geen 5-sterren waard.