Best Western Plus Arlington North Hotel & Suites

I liked everything about it

Not bad at all

It was nice and quite. Would recommend!

The hydro tub did not work.and there was no non slip pads making it a hazard.

The staff members were very nice. The only problem is the price paid for the stay and the breakfast was the worse I've had. Majority of the food was very cold because the food warmers were broken, not too many options and the long wait for staff the refill items. No warm food is supposed to be served cold to guest. Other than that the stay was okay, the staff members were very nice.

Checked in late evening for a three night stay. Booked a 2 queen with sleeper sofa through hotels.com. Room we were given did not have a sleeper sofa. Room was in poor condition, cracked floors in bathroom, felt dirty. We asked for a room with the sleeper sofa like we booked and were told they didn’t have one. Contacted hotels.com and they called front desk to find out what happened. The representative told us we could keep the room we were given or just leave for a full refund so we left. Would not have been comfortable staying here for one night let alone three. Do not recommend, plenty of hotels in area that I’m sure are better.

The fact that it’s in the entertainment district, clean, quiet, comfortable, friendly staff especially the cleaning crew; is crazy! I will definitely stay here when in the area.

Breakfast was the worst Breakfast ever. Stale food and cereals. Rotten expired milk. Waffle machines leaving uncooked waffles. Had to change room. Ac was broken. Then new room barely any hot water. Asked for extra linens for our son and they were never sent to room. Would not recommend

This was the worst hotel. The breakfast was cold & bad and their was not closet in my room.

Room was fine, but sofa was very uncomfortable. Bed was good, but pillows were short, square, and very hard. That wasn't exciting. Shower was okay. Breakfast was as expected with a Best Western. The worst thing was the outside noise. TIP - Do NOT stay in a room where you hear the freeway noise. We were in room 406, and the noise was constant Overall, I don't think this place lived up to the usual Best Western PLUS standards. We likely would change to a different hotel next time

My Room 209 Did Not Have Working Hot Water Also My Jetted Tub Did Not Work Called To Tell The Manager What Was Going On I Got Hung Up On Tried Calling Back No One Answered My Calls Reached Out To Expedia To See About Getting A Refund Of Any Type Told Me I Have To Wait 72 Hours And It’s Up To The Manager Discretion I Would Not Recommend Only Because Communication Is Key They Could Have Gave Me A Free Night Or Even Half My Money Back But No Nothing I Will Not Be Staying Here Again!

The hotel was fine on price but lacked in almost every other area. The front desk staff were nonchalant and didn't seem to care about anything going on at the hotel. Although the room was clean, the bed and the pillows were quite uncomfortable. The pillows were like square throw pillows and quite hard. I stayed there for 4 nights and the 3rd floor had a weed smell that lingered for my entire stay. There are so many affordable options in the area that I would look elsewhere for your stay.

Only issues were road noise and rehashed looking breakfast. Right on highway. New build.

Friendly check-in. Room had a very hard bed, old pillows, bathroom didn’t have body wash in the dispenser and ran out of shampoo. Breakfast was awful. Eggs were dry and had been sitting out for a long time, meat didn’t say if it was turkey or pork (some people don’t eat pork) and the juice dispensed apple juice with bugs in it. I thought it was a dirty glass, so I poured a second one and there were bugs, wings and all. This place clearly cuts corners. Way too many options to ever come back again.

Nothing fancy but worked for one night when I needed to be close by for a volleyball tournament in icy weather. Overall could use some updating in the rooms but it was clean and comfortable for what I needed.

This hotel's location between Fort Worth and Dallas is undeniably convenient. The staff's exceptional service went a long way to mitigate our initial disappointment caused by misleading photos on hotels.com (the pictures showed a large bathtub that wasn't in our room). They were incredibly understanding and apologetic about the bathtub discrepancy. Their friendly and accommodating attitude was commendable. They quickly moved us from the mistakenly booked disabled access room, and were generally helpful. However, the room itself fell short of expectations. It was dark and dingy, with old carpeting and worn furniture. The sofa was uncomfortable, and the bed was hard with tiny pillows. Our last night was disrupted by a smoke alarm that sounded incessantly. Exhausted and needing to leave promptly the next morning, we didn't report the issue. This incident left us stressed and sleep-deprived before a long travel day. Overall, this hotel presents a mixed bag. The staff deserve high praise. However, the misleading advertising, the uncomfortable room, and the disruptive alarm detracted from our stay. Travelers should be aware that the photos on hotels.com may not accurately reflect the rooms.

The hotel overall looks good but I feel like the staff was very stand offish like they were afraid you were going to ask them for something. The breakfast area was messy both mornings. I watched staff come get coffee and not acknowledge the Mrs that had been made by the coffee maker. The cups were to small for the amount of coffee that was dispensed so the drip tray was constantly over flowing. There was cereal everywhere.. the bed was also hard. Not firm hard like a old bed.

Room very small couch bed very used springs poking through. Hard to understand desk clerks all big accents. Not worth the money paid. Location was good but that’s about it.

Very clean

Breakfast was mediocre. Pool was clean. Hotel was nice & clean. Loved the tub with jets