Downtown Value Inn

No complaints. Nice size room, clean. Convenient. Parking is tight though. Larger truck's beware. Weak and noisy AC.

This is the perfect example where triumph of customer service, and of personal human decency by staff, compensates for any perceived deficiencies in a property. This is a budget property. If you have illusions of snooty, uniformed bellhops, snarky concierges behind marbled desks, and enormous lobbies with Tiffany stained glass domes . . . . your nose may turn up and your heart may sink, because this place is a solidly built motel for regular folks. If you're a snob, chase the Ritz-Carlton, not far away. Two things make this place special: Location and, above all, its staff. A block away is PSU. It sits right on a streetcar line that will take you anywhere. The property has free parking (but it is in short supply, best call and ask). 15 minutes of pleasant walking takes you anywhere in the downtown district and a bit further goes to the Pearl and adjacent districts. There are superb food trucks a block or so away (Portland helped popularize food truck culture a few years back). But the staff make this place. I am tempted to say I have never seen such kindness and supportive attitude in an accommodation before. So totally above and beyond the call, it was amazing. During my stay at the hotel, I needed assistance a number of times, and Nicky, Nicole and others jumped at the chance to help me and my partner when we were in need. We were just amazed! Just for this reason alone, I would give this property 100 stars if I could. I could not possibly recommend more highly.

This place was clean and quiet with free parking. It isn't fancy and doesn't have any of the "upgrades", but it's clean, well-maintained and the staff is kind. For the downtown location, I felt safe and that my car was secure. For a simple, no-frills stay, I think this was probably the best I've ever stayed at. Will definitely stay here again!