Econo Lodge Broken Arrow - Tulsa

When getting comfortable into my room, I felt it was giving a very homey environment. That was before all the roaches came out of nowhere. Literally there was three roaches that came out from underneath the AC unit, a roach in the middle of the night climbed on my leg in the bed, also when using the bathroom, there were small little mite size bugs that were just coming out of the caulking of the tub. I wanted to ask for a refund, but I felt as if that was a little too much. All in all I would rather go back to Cancun, Mexico and stay at one of their hotels Rather than Econ Lodge again.

Run down and absolutely disgusting, nothing like the pictures online. The hallways stink like wet, mildewy carpet. The room was not cleaned, bed not made, holes in the wall, really gross across the board. My card was charged twice, plus an additional pet fee. I don’t even know how they had my card on file. I asked for a refund, which was supposedly issued, and then left. Still waiting to confirm my payment gets returned. $300 tied up in purgatory til the refund comes through. I’m very frustrated with this entire situation.

On 4/4/25 I tried checking into this hotel. It was a terrible situation. An hour in line, make it to the counter, staff being yelled at by a "trainer" from Georgia who instead of taking care of business, there were at least 9 people in line trying to check in, was admonishing these new clerks in front of everyone. She was more concerned about the cleaning documents than the people at the counter. That could have been handled after customers were taken care of. Six people had come back because people were in the rooms they were given cards for (they were assigning rooms that had already been given out). 4 people came back because the rooms were still dirty, and one guy came back because there were 4 dogs in his room. Two guys were outside yelling at each other, not sure why. And out of all the people filled up in the lobby, The first floor and lobby area smelled like cigarette smoke and dogs. I had my share of this worst customer service and watching new employees be completely demoralized in front of all of us and left. I ended up staying at another hotel where I was safe.

The front staff was amazing I’ve stayed here before and will again

it was great. quiet and clean

it was a great 😃 experience.

it's a wonderful place. will use it again 😺 for sure 😊

Not good they charged me even tho I never checked in and when I told them I charged the wrong card to it they did not refund it not only that I had a friend who told me they found a bed bug and roaches there. And when I pulled up to the hotel and was told that I pulled out and got pulled over by the police who had also told me that area was well known for illegal activity

Help desk were... helpful.

I would recommend only to people that like roaches and had mold and it looked like they painted the bathtub with the same paint they paint the wall walls because it was peeling off

It should of come with free breakfast and the staff was very rude. Won't ever stay here again.

Smelled pretty bad there was roaches bed wasent that comfy and pillows wert wont go back

We booked the room for two nights and stayed for 10 minutes. As soon as we got in our hallway we could smell pets and smoke. In our room there were cigarette burns in our comforter, stains on our sheets and several roaches throughout the room, including our bathroom and in the bed. We checked out without staying a single night. Lost out on $107.44.

Had cockroaches... smelled like straight smoke, water stains on the walls. Cigarette burns in blankets on both beds.

Had roaches, smelled of marijuana, never got my room cleaned the entire 5 day stay there

The pictures looked good. When I arrived, the actual room was kind of sketchy. Stains on the carpet. Stains on the blankets. Stains on the bathtub. Actually, there were stains everywhere to the point I didn't take my socks off the entire stay. The room key worked...most of the time. The heater unit sounded like an Alfred Hitchcock movie. The television remote had a goo on it I didn't want to identify. Yes, there was cockroaches, but in truth, I only saw three. I killed two, but one of them apparently saw Squid Game and got away. Speaking of games, the EconoLodge elevator made me want to play that wonderful elevator game "will it trap me inside for all time with no cell coverage?" Spoiler: I lost every time. But the shower water pressure was decent, nice hot water. It was pretty quiet. So not all was bad. I'm probably being overly critical.

It was ok other than roaches and strong wet dog smell and my room smelled like olc man cologne.

Place was absolutely disgusting, rooms smelled like dog urine and actually watched a lady let her dog pee in the hallway. Front desk lady was lazy and couldn’t even acknowledge I was there and when she did was rude as hell. Never will I go back and never will I recommend to anyone. Pictures on website are very deceiving. If I could get my money back I would absolutely get it back in a heart beat.

DO NOT STAY!!!!!! Mold, stains, cigarette burns. Doors on cabinets were off the hinges, door locks barely work, bathrooms disgusting. 00/10,000. If I could give this hotel a negative score, I COMPLETELY would. People fixing cars in the parking lot, poop all over the sidewalk and grass from Dogs. Whole building smells of smoke. DO NOT STAY!!!

We never actually got to stay. We were travelling across country from San Francisco back to Ontario Canada and this was supposed to be our stop for the night. We got there in the middle of the night and when we arrived there was nobody at the desk for at least 30 minutes. Another hotel patron was down at the desk waiting for someone because he had locked himself out of his room and he said he had been waiting for 20-30 minutes. There was a note and a phone number to call, which we called 3-4 times with no answer as well as directly calling the hotel desk and also no answer. By the time the lady finally came back, she told us we were too late and she already did her audit and cancelled our reservation and there was nothing she could do about it. She then helped the other guest waiting and gave him the wrong room key. Then when we asked how much it would be to pay for the room we already had booked, she tried to tell us double the price we had already paid. By this time it was almost 4 am, she wouldn’t give us a refund or the room for even 2 hours or some kind of deal. We ended up sleeping in our car at a truck stop instead after driving for 12 hours.