Econo Lodge Inn & Suites Shelbyville

No water pressure. Little heat in shower.

The breakfast that was advertised was not there. The biscuits and gravy that was put out, did not look that fresh. It was certainly one of the most sparse breakfast offering that I have seen. The people working there were very friendly. We left a day early. Our leaving had nothing to do with the facility.

The entire hotel smelled like smoke. We were on the 2nd floor which was non smoking but the smoke smell was so strong we could smell it in our room.

Clean and staff was very very nice and there was even some cats in the morning wishing me a good day it was very nice very homey

The staff were wonderful. But, the beds were SUPER hard and while plugging in my phone charger I noticed behind and under the bed were extremely dirty. It seemed it hadn't been vacuumed in a VERY long time. We got a non-smoking room but it still smelled of cigarette smoke slightly. For the price, I expected a little bit more cleanliness.

Glad it was pet friendly. However, the paperwork to sign says $15, but was charged $20. When asked about it she said it was just old paperwork. Same amount was on the laminated card in the room, $15. False advertisement. I paid the $20 plus tax per night. No coffee cups for the coffee at breakfast, only paper juice cups. Couldn't explain charges when checking out. 2 different amounts. Housekeeper came knocking hard on door at 10 AM and asked were we leaving, I td her not yet, that we had til 11AM. She asked again, you leaving now, I said no at 11AM and I shut the door. Told man at counter, once I got him in from outside. I asked if he'd come in and check us out and was told to just lay keys on counter. I told him I wanted to check out and I wanted a detailed statement. He couldn't explain the totals on there. I told him I'll watch my bank account and see ehat I'm charged then he will hear from me if not the right amount. I/we will not ever stay there again and probably not an Ecno Lodge again

My room was clean and neat and I had a restful stay. The manager on duty was helpful.

Efficient and clean with a reasonable price over other locations.

Good beds, bring your own pillow

Not a good place

Very clean, attentive and gracious staff

Very disappointing. I stay at Econo Lodge all the time, and this was by far the worst experience at one. We were put into a smoking room even though we booked nonsmoking, and they would not let us switch rooms. The top lock on the inside of the door was missing, there were outlets without the covers, and the smoke alarm was ripped out of the ceiling. Even keeping the window open did not alleviate the smell.

This was the perfect place to stay. It was very clean nice people very quiet.

The towel bar in the bathroom was broken and duct taped back together. A piece of the headboard fell off in the night and landed on our heads. We had to turn in dirty towels before receiving clean ones. Overpriced, we paid $80 a night and the rooms were $69 if we hadnt used hotels.com. It was clean.

Very good value. Great restaurant right next-door. The bed cover had quite a few holes in it. The shower was either really hot water or no water. Maybe that was operator error. The stairs going up to the second floor could use a good vacuum. The staff was very accommodating and very friendly. I would stay here again

Great hospitality, outstanding cleanliness & condition of room. Amenities like refrigerator, microwave & coffeemaker in-room exceeded some higher-end hotels I've visited.

Very outdated hotel. Positive points: nice bed, quiet heater, quiet in the room. Negative points: free breakfast is non existent, coffee was like water, water pressure terrible. Need to spend some money and update the plumbing.

We were only there to sleep but the breakfast was little to be desired especially for a weekend. An available blanket in the room would have been nice also

Bad customer service.

Didnt really get the warm treatment that normally presented at these establishment. Had issues everday with key card. Not recommending staying , def will not be bavk