Extended Stay America Suites Miami Airport Blue Lagoon

They refuse to give me my mail and packages. Time and time again they come up with lazy and dumb excuses saying we don't have it simply because they are too lazy to search. I insist and sure enough they find it. I even now pay for signature confirmation so I can name the employee that signed for it! One front desk worker told me my UPS next day air envelope was marked as delivered but they usually come later and actually deliver it. What??? They think I'm an idiot. Another told me they don't have my fedex overnight with HER signature on the tracking. I refused to leave the lobby and two minutes later she hands me my envelope. Now, the lady is telling me my USPS was not delivered because they never come at 6pm, what???? Nevermind the cockroaches and spiders and months in my room and the homeless man sleeping outside my door. AVOID THIS TRAP

Bathroom had mold, towels worn out, tv did not work, coffee station not worth it, staff sound script, did not feel safe, overall not great.

The rooms are nothing like the picture, very bad condition even get insects in room

The room was smelling bad, dirthy,

I booked a room for a week and the bathroom had mold all over the tubs (which they knew prior to give me the room) The room didn’t not have a microwave or a working fridge

Bad sheets smells funny. No toilet paper in the room. Old furniture.

Liked that it was very close to the port.

The door would not close and lock.There was no refrigerator it was broken.No pots and pans No cutlery requested management several times to fix the broken air and refrigerator that ruined a $100 of our grocerit's horrible experience.Horrible property

The bathrooms were atrocious of course I guess I should have expected this though as it’s more for long term stays. Door locks for key cards worked when they wanted too, sometimes you had to try 10 times before it unlocked, then you change the key card only for the same thing to happen. Grab and go breakfast is non existent as it’s just vending machines.

The bathrooms were atrocious of course I guess I should have expected this though as it’s more for long term stays. Door locks for key cards worked when they wanted too, sometimes you had to try 10 times before it unlocked, then you change the key card only for the same thing to happen. Grab and go breakfast is non existent as it’s just vending machines.

The bathrooms were atrocious of course I guess I should have expected this though as it’s more for long term stays. Door locks for key cards worked when they wanted too, sometimes you had to try 10 times before it unlocked, then you change the key card only for the same thing to happen.

I was in town for the funeral of my father in law and due to the last minute notice the extended stay was all that was available. All 3 rooms I reserved had issues with the bathrooms as the showers/tubs were rusted and cracked all over. The door locks for the key cards worked when they wanted. Advertise breakfast when it’s really just vending machines.

Hotel was as expected, Room was ok. Clean but old in need of updating. Part of the room draw was the free continental breakfast. NOT once in the whole week was this available, every morning was a different excuse.Waiting on coffee, no muffins. Hasn't arrived yet. Should not advertise if you are not expecting to have. Maybe new management is needed. Sorry I would not recommend staying here.

Disgusting and dirty. People smoking and drinking everywhere. Kitchen was dirty with ketchup. Overall horrible I had to leave right away. I wish I can get a refund worse money I ever spend

Terrible

we left the property

Location

Good location but I’ll recommend let the AC alway on van mode. The airplane noise arriving can be annoying, so when the van is on you can’t here the airplane noise. but all in all it’s a good place and feel very safe. Highly recommend to stay there

The room was dirty, the sheets and towels too.

Needed a last minute hotel close to the Miami airport with the reserve now pay later option due to travel issues. This was an absolute joke at this price as it was more like a motel. I got in late and had to check out early for quick flight turn around and had to call someone to come to the lobby to check in and out as it was closed over night. I almost wish I would’ve just slept at the airport. The refrigerator was so loud I had to leave the door open to stop the noise, the “fresh” towels were dirty with visible stains, there was hair and used contacts on the bathroom floor, and the shower wasn’t cleaned well, I didn’t want to touch the kitchenette area and I was afraid there would be bugs due to the lack of cleanliness so I couldn’t sleep, the clock and phone weren’t working. The area by the airport isn’t the best so not expecting the best but for this price I expected more I am sure there are better options.