Grayson Hotel in the Unbound Collection by Hyatt

Hotels
9.2
/10
Exceptional
616 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
First time stay. Loved it. Will definitely stay again. The staff was tremendous and the room, albeit NY small, was very well appointed. My TV remote control didn’t work, but I didn’t really have time to use the TV anyway. I liked the gym too. And the location was exceptional.
Andrea
10.0
/ 10
The Grayson hotel was great. The location is awesome. The staff is so helpful. The rooms are excellent- comfortable bed and pillows, updated bathroom. I will definitely stay here again!
Lisa A.
10.0
/ 10
So clean and even though we got in really late, we were still greeted with a smile!
In the Area
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30 West 39th Street, Manhattan, New York City, New York State, United States, 10018

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Grayson Hotel in the Unbound Collection by Hyatt is a good choice when you are visiting Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grayson Hotel in the Unbound Collection by Hyatt

30 West 39th Street, Manhattan, New York City, New York State, United States, 10018
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Location


Staying at Grayson Hotel in the Unbound Collection by Hyatt is a good choice when you are visiting Midtown Manhattan.

About Grayson Hotel in the Unbound Collection by Hyatt

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grayson Hotel in the Unbound Collection by Hyatt exclusively for you.

Get precious and unforgettable moment during your stay at Grayson Hotel in the Unbound Collection by Hyatt.

All facilities in Grayson Hotel in the Unbound Collection by Hyatt

Others Grayson Hotel in the Unbound Collection by Hyatt
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Breakfast

General

  • Smoking area
  • Banquet

Business Facilities

  • Meeting facilities
  • MEETING_ROOM

Things to Do

  • Health club

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in Grayson Hotel in the Unbound Collection by Hyatt

Important Note
  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grayson Hotel in the Unbound Collection by Hyatt
296
Number of floors in Grayson Hotel in the Unbound Collection by Hyatt
28
Another facilities in Grayson Hotel in the Unbound Collection by Hyatt
Others, Coffee shop, Safety deposit box, Porter, 24-hour Receptionist

Frequently asked question in Grayson Hotel in the Unbound Collection by Hyatt

What are available facilities at Grayson Hotel in the Unbound Collection by Hyatt?
There are top facilites at Grayson Hotel in the Unbound Collection by Hyatt such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grayson Hotel in the Unbound Collection by Hyatt?
The standard check-in time at Grayson Hotel in the Unbound Collection by Hyatt is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grayson Hotel in the Unbound Collection by Hyatt provide breakfast?
Yes, Grayson Hotel in the Unbound Collection by Hyatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grayson Hotel in the Unbound Collection by Hyatt?
Grayson Hotel in the Unbound Collection by Hyatt is a 4.0-star hotel.
How many floors does Grayson Hotel in the Unbound Collection by Hyatt have?
Grayson Hotel in the Unbound Collection by Hyatt has 28 floors.
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More Reviews from Other Guests in Grayson Hotel in the Unbound Collection by Hyatt

9.2
Exceptional
From 616 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Grayson Hotel in the Unbound Collection by Hyatt

Number of reviews per page
20
40
Top reviews
Rebecca
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Check in was easy and the front desk staff were excellent ! Very helpful and kind with all of our NYC questions. One of the elevators was broken and it took forever to go up and down using the other 2 that were working properly so that wasn’t great. The elevators had no AC and it was so hot in there and there was no music or white noise …making it rather awkward riding with complete silence. The hotel is apparently pet friendly and someone beside us had a very yappy dog so sound machine was needed for sleeping. The room itself was very clean, modern and comfortable. The gym was also very nice but doesn’t have a bathroom and again, the elevators were so slow so that wasn’t great if you needed to go to the bathroom before gym session was over. The restaurant was clean and inviting and the staff were excellent! Buffet was a little pricey but was good and seemed as fresh as a buffet could be with fresh fruit, pancakes, eggs, bacon, yogurt and oatmeal. There is a refillable water station located in the lobby so that was nice, especially with the record breaking heat NYC is experiencing. Coffee in room only has 2 creamers so if you like cream, ask for more at the desk when you check in. 🙂Very convenient location!
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Verified traveler
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First time stay. Loved it. Will definitely stay again. The staff was tremendous and the room, albeit NY small, was very well appointed. My TV remote control didn’t work, but I didn’t really have time to use the TV anyway. I liked the gym too. And the location was exceptional.
Jeffrey
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Grayson does not have enough working elevators and front desk staff to support the hotel guests. I would not recommend staying there
Alejandro
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Geat size of the room
Joseph
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great: clean, quiet, and super-convenient. Check-in was a bit of pain, but otherwise fine,
Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were able to check in early, which was a perk, but I wouldn’t say the city view is really a view. Pictures made it look like you something different. If you want city views, you have to be atleast above the 20th floor. Other notes: There are blinds to the shower near the beds (that was a little different) and breakfast doesn’t start until 7. Otherwise, location is great if you want to explore both upper east or lower manhattan
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Elizabeth
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very nice , staff friendly and helpful however… The rooms were incredibly tiny. Being from New York I understand they are small, but not only were these small. They were also in need of a desk and mini fridge. We could not believe how basic the room was..
Brenda
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location! Lots of restaurant options. Walkable to all the sights!
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was nice! Would go back.
Andrea
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The Grayson hotel was great. The location is awesome. The staff is so helpful. The rooms are excellent- comfortable bed and pillows, updated bathroom. I will definitely stay here again!
Christina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and spacious for NYC. Super clean and for the most part friendly staff. I did have an issue with them not getting back to me when I sent a message before we checked in asking for feather free pillows. Since they didn’t get back to me I had to call the front desk and the person I talked to seemed focused on other things and was short with me.
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Kathleen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful. Felt Like home every time we returned. Elevators are a bit slow is my only comment!
Trevor V
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and beautiful Empire State Building view.
Lisa A.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

So clean and even though we got in really late, we were still greeted with a smile!
Toks
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was small, but clean and comfortable with great amenities. The room service menu is delicious. The staff is incredibly kind, helpful and resourceful.
Keith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Grayson Hotel was very nice and convenient. The staff were all friendly and helpful. I will definitely stay there the next time I go to NYC. Keith B.
Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was a great time. Friendly. Clean.
Manuel
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly. The rooms were nice and rather spacious for New York City. Very clean.
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Located within walking distance to Bryant Park, great coffee houses, and Koreatown and within a short taxi ride to Broadway and Theatre District restaurants.
Louise
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms were small but modern bathroom and very comfortable beds. Great position on 39th St, so close to everything.
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.