Hampton Inn and Suites Jackson

needs more lighting around the building.

Room is big. Room was clean. Easy parking. Conveniently located.

Very nice!

Clean and comfortable

Great stay at this Hampton Inn after a long day on the road. It was clean, quiet, cozy bed and th room was nice and cool.

The property was nice, I give this stay a 5 star

Very nice experience

It was really convenient and staff were very polite.

Property clean, breakfast was good and playful, location felt safe and accessible.

Pool was nice.

I stayed for a week and my room was cleaned only once and I had to ask housekeeping to clean it. They said I was not on the schedule, but they cleaned it anyway, but I had to go get facecloths and hand soap. I also had to get toilet paper from the front desk.

It is right on I 40 and adjacent to resturaunts, and shopping.

Our check in time was 4. When we arrived around 4:30 there were several people ahead of us waiting for a room already. Finally our room was ready after 5. We got to the room and my kids noticed the comforter had orange (Cheeto) fingerprints on it. I went to the front desk, where a ton of people were waiting, but was told the front desk clerk was also the one cleaning the rooms. I found someone and told them about the comforter. We were headed to dinner so they left the comforter in our room. As I was changing that I noticed something on the sheets, feces or mud possibly, and pink stuff on the pillow cases. The pillow cases also smelled terribly like sweat. So back downstairs for fresh sheets. There was stuff on the side of the bed mattress and running down the wall. There was trash left under the bed. I don’t think the room was ever cleaned. I tried to make a complaint but no one was at the desk and when we left the next morning. I sent an email and was told I would be called back or sent an email but never got anything. I included some of the photos I got.

We had13 people divided into 4 rooms. Everything met all of our expectations.

The staff were very friendly and helpful. The hotel was neat and clean and bedroom was nice and the bed was surprisingly very comfortable. My only issue was we drove for several hours and arrived around 6:30 PM and our room WAS NOT READY ! We couldn't check in until about 7:30 PM !! ? !!

Quiet, clean and great location.

I got to the property at 6 my room was still not available. The room I booked was not the room I was given. It was dirty with grease stains on the head board I waited 45 mins for a room

Clean and friendly.

The property was clean and convenient. It was quiet and close to dining options.

Nice clean hotel. Bed was very comfortable. I would definitely stay again.