Hilton Garden Inn Sioux Falls South

Everything was an extra charge. Coffee pot was missing a part. Yes a maintenance person showed up but not what I was expecting. Won't stay at a Garden Inn again.

Well we had at least 9 years rooms and I needed to cancel 3 rooms for 1 night. They wld not let me do that - so my son and his friends cancelled their room at another hotel and can over to stay which front desk mgr were aware that they were coming over - gave us keys etc - went to go in their room late at night and they had not been cleaned - so I hurried up and made the beds - went down to at least get new towels for 3 rooms and they cld only give me 3! And as far as cleaning it they said they had no idea but they all knew. Then the price hike was outrageous! I got some of the rooms at $300-$400 and the 3 I booked at your hotel were OVER $600! I get that there was a concert that night and I am all for increasing the prices to say $300-$400 but $600!! My son stayed at a very nice hotel across the highway and he paid about $300 and NO questions were asked when he needed to cancel the day of because he had to come over to our hotel - and I tried to cancel the second day prior to us even coming. And the towel thing and the room not clean - wow. I booked 3 rooms from another site and I asked if I cld cancel those and we just switch rooms and no one wld ever even look that up - and they cldnt check the people out that left Saturday so I had to pay for all the room for Two nights - I get a lot of rooms for a lot of events and have never been taken advantage of like this ever before!! I have been a Hilton Honors member for several years - You can do better!

This was a nice property. I would stay here again. The bed and pillows were great.

We were totally disappointed in the fact our bed wasn't made or did they even come in our room and see we needed clean towels for the second day

Front desk service was amazing. Rooms were okay size. We had 4 people in the room. One thing that we didnt see you have to pay for breakfast, they do have what im.not sure if you could call a buffet or order from menu. And 14$ per person. This was a shock to me as we paid 400$ a night for this hotel.

I liked the initial look walking in. The gal at the counter was friendly until she saw we booked with Expedia. I asked for clean towels but no maid service one day but never received the towels. I had to park a very long distance from the front door. The shower had a low flow so it took a very long time to wash my hair. The hotel was very clean & bright & inviting. The people above us were very noisy late at night & early morning. I would stay again but request a different area of the hotel.

They were remodeling, so the common areas and hallway floors were dirty, tools were left laying around and there were dumpsters in the parking lot and the area around the dumpsters was trashed.

Remodel almost completed

Very friendly staff. Even though remodeling establishment very clean.

Easy location with walkable dining options

Expedia website did not inform us of several things as in remodeling. There was no bar there was no restaurant there was no Starbucks the lobby was moved all the way to the convention center terrible access most horrible stay I’ve ever had. The only reason I chose this hotel was for the amenities.

The lobby was under construction and I asked for a room away from the elevator and got the room closest to the elevator. Oh well.

The room was nice and clean but average for the cost. It would have been nice to know that the hotel was under renovation and difficult to get around on the main floor. Security wise there were too many areas that were dark and sketchy.

Under construction

The place was under construction and we were not informed. I paid for what i thought was a nice hotel, and that was not my experience. I could smell the drywall in my room. Will never stay there again!

It’s hard when a property is under construction, but the staff and signage were helpful. Rooms are wonderful.

Under construction made parking and getting around dicey, but our room is wonderful and the staff are very nice and professional.

Construction mess inside and outside

The entire staff is wonderful!

The hotel is clean and up-to-date.